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Business Development Key Account Manager Jobs in Delaware

MODERNCONTROLS LLC.

BAS Account Manager

New Castle, DE · On-site

... Business Development Identify and pursue new business opportunities within existing accounts ... key performance metrics Reporting & CRM Management Maintain accurate records in CRM and internal ...

ModernControls LLC

BAS Account Manager

New Castle, DE · On-site

... Business Development Identify and pursue new business opportunities within existing accounts ... key performance metrics Reporting & CRM Management Maintain accurate records in CRM and internal ...

Rustman Agency

National Account Manager

Lewes, DE · On-site

$96K - $124K/yr

Key Responsibilities * Build and manage long-term relationships with high-value clients across the ... B sales, or client relationship management * Proven success in managing and growing high-value ...

AlphaGraphics - US816

Account Manager

Bear, DE · On-site

Maintains current pricing strategies and customer billing procedures An AlphaGraphics Account Manager performs all business development functions related to Inside Sales, including the following:

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Business Development Key Account Manager information

What does a Business Development Key Account Manager do?

A Business Development Key Account Manager is responsible for building and maintaining strong relationships with a company's most important clients, known as key accounts. They work to understand the clients' business needs, identify opportunities for growth, and ensure client satisfaction by providing tailored solutions. Additionally, they collaborate with internal teams to deliver on client expectations and drive revenue growth through strategic partnerships. Their role often involves negotiating contracts, monitoring market trends, and developing long-term business strategies.

How does a Business Development Key Account Manager typically collaborate with internal teams to support key clients?

As a Business Development Key Account Manager, collaboration with internal teams such as marketing, product development, and customer support is integral to ensuring client satisfaction and strategic growth. You will regularly coordinate cross-functional meetings to align on client needs, share market feedback, and develop tailored solutions. Effective communication and relationship-building skills are essential, as you act as the main liaison between clients and your organization's resources. This close teamwork helps address client challenges promptly and fosters long-term partnerships.

What is the difference between Business Development Key Account Manager vs Sales Executive?

AspectBusiness Development Key Account ManagerSales Executive
Primary FocusManaging key accounts and developing new business opportunitiesGenerating sales and closing deals
CredentialsRelevant sales or business development certifications often preferredSales training and experience
Work EnvironmentClient meetings, strategic planning, account managementOutbound calls, client presentations, sales pitches
Industry UsageCommon in B2B sectors like tech, manufacturing, and servicesWidespread across retail, wholesale, and B2B sales

The Business Development Key Account Manager focuses on maintaining and expanding relationships with key clients while identifying new business opportunities. In contrast, a Sales Executive primarily concentrates on closing sales and meeting targets. Both roles require strong communication skills and sales experience, but the Key Account Manager emphasizes strategic account management and long-term growth.

What are the key skills and qualifications needed to thrive as a Business Development Key Account Manager, and why are they important?

To excel as a Business Development Key Account Manager, you need strong sales acumen, strategic planning abilities, and a track record of managing high-value client relationships, often supported by a degree in business or a related field. Familiarity with CRM software such as Salesforce, data analysis tools, and sales pipeline management systems is typically required. Exceptional communication, negotiation, and relationship-building skills set top performers apart in this role. These competencies are crucial for driving revenue growth, maintaining long-term partnerships, and achieving business objectives in a competitive market.
What are popular job titles related to Business Development Key Account Manager jobs in Delaware? For Business Development Key Account Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Business Development Key Account Manager jobs in Delaware look for? The top searched job categories for Business Development Key Account Manager jobs in Delaware are:
What cities in Delaware are hiring for Business Development Key Account Manager jobs? Cities in Delaware with the most Business Development Key Account Manager job openings:
Business Development Key Account Manager jobs near you
Infographic showing various Business Development Key Account Manager job openings in Delaware as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.
BAS Account Manager

BAS Account Manager

MODERNCONTROLS LLC.

New Castle, DE • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Description:

ModernControls is seeking a driven and customer-focused Building Automation Systems (BAS) Account Manager to support and grow our service and controls business across the Mid-Atlantic region. This role is responsible for managing existing client relationships while identifying new opportunities for service agreements, system upgrades, and energy solutions. The ideal candidate understands building automation, is comfortable in front of customers, and can bridge the gap between technical teams and business outcomes.


Position Summary


The Building Automation Systems (BAS) Account Manager is responsible for developing, managing, and expanding client relationships within assigned accounts. This role serves as the primary point of contact for customers, ensuring high levels of satisfaction while driving revenue growth through service agreements, system upgrades, and project opportunities.


The BAS Account Manager works closely with operations, project management, and service teams to deliver solutions that align with customer needs and company objectives.


Key Responsibilities


Client Relationship Management

Serve as the primary liaison for assigned BAS accounts

Build and maintain strong, long-term customer relationships

Conduct regular client check-ins, site visits, and business reviews

Ensure customer satisfaction and retention across all service lines


Sales & Business Development

Identify and pursue new business opportunities within existing accounts

Develop and present proposals for service agreements, retrofits, and system upgrades

Drive growth in maintenance contracts, energy optimization solutions, and capital projects

Meet or exceed assigned revenue and margin targets


Account Strategy & Planning

Develop account plans to support long-term growth and retention

Understand client facilities, systems, and operational needs

Coordinate with internal teams to align resources with customer requirements

Project & Service Coordination

Partner with Project Managers and Service Teams to ensure successful execution

Monitor project progress, customer expectations, and overall delivery

Assist in resolving issues, escalations, and service concerns


Financial Oversight

Manage account profitability, including pricing, margins, and contract performance

Support billing, change orders, and contract renewals

Track and report on key performance metrics

Reporting & CRM Management

Maintain accurate records in CRM and internal systems

Provide regular updates on pipeline, forecasts, and account status

Support leadership with reporting and strategic insights


Reporting & CRM Management

Maintain accurate records in CRM and internal systems

Provide regular updates on pipeline, forecasts, and account status

Support leadership with reporting and strategic insights



Requirements:

Education & Experience

Bachelor’s degree in Business, Engineering, or related field preferred

5+ years of experience in BAS, HVAC, controls, or related industry

Proven track record in account management or technical sales


Technical Knowledge

Strong understanding of building automation systems (e.g., Johnson Controls Metasys, Siemens Desigo, Honeywell systems)

Familiarity with HVAC systems, controls integration, and energy management

Ability to interpret technical drawings, specifications, and system designs


Skills & Competencies

Strong communication and relationship-building skills

Proven ability to manage multiple accounts and priorities

Financial acumen with understanding of margins and contract structures

Problem-solving and conflict resolution skills

Self-motivated with a results-driven mindset


Working Conditions

Combination of office and field environment

Regular travel to client sites required

Occasional after-hours support for critical client needs


Compensation & Benefits

Competitive base salary

Company vehicle or car allowance

Company Paid Health Insurance

Dental, and vision insurance

401(k) with company contribution

Paid time off and holidays

Core Values Alignment


The BAS Account Manager is expected to embody and promote the company’s core values:


Run Toward the Fire

Never Give Up

Held to a Higher Standard

My Word is Our Bond

Be Modern

Have Each Other’s Back


Success Metrics

Revenue growth within assigned accounts

Contract renewal and retention rates

Customer satisfaction scores

Gross margin performance

Pipeline development and close rate