ZipRecruiter

Log In

1

Business Applications Manager Jobs in Ohio (NOW HIRING)

BTC Business Technology Consulting

$74.18 - $97.01/hr

Mehrjährige Erfahrung (idealerweise 5+ Jahre) in der IT- oder Digitalberatung mit Fokus auf Geschäftsprozesse, CRM-, Service- oder Business-Applications-Lösungen * Sehr gutes Verständnis von ...

next page

Showing results 1-20

All JobsBusiness Applications JobsBusiness Applications Manager JobsBusiness Applications Manager Jobs in Ohio

Business Applications Manager information

See Ohio salary details

$51.3K

$108K

$145.5K

How much do business applications manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for business applications manager in Ohio is $107,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,000.00 and $120,300.00 per year, depending on experience, location, and employer.

What is a business applications manager?

A Business Applications Manager is responsible for overseeing the selection, implementation, and ongoing management of software applications that support a company's business operations. They work closely with various departments to understand their needs and ensure that the software solutions align with organizational goals. Additionally, they manage application upgrades, troubleshoot issues, coordinate with vendors, and often lead a team of IT professionals. Their goal is to ensure that business applications are efficient, secure, and support the company's productivity and growth.

What is a business applications manager?

A business applications manager oversees the use of various software application systems used by a company. In this career, your job duties include ensuring the software is deployed correctly, leading a team of software professionals, and identifying new software systems that could be useful to the company. You may also provide technical support within the organization. The qualifications needed for a career as a business applications manager include a bachelor’s degree in software engineering or computer science. Certifications in common software systems can increase your job opportunities. You also need strong leadership skills and intimate knowledge of computer operating systems.

What are the key skills and qualifications needed to thrive as a business applications manager?

To thrive as a Business Applications Manager, you need a solid background in information systems, business analysis, and project management, often supported by a bachelor's degree in IT or related fields. Familiarity with enterprise resource planning (ERP) systems, customer relationship management (CRM) platforms, and certifications like PMP or ITIL are typically required. Strong leadership, problem-solving, and communication skills help ensure effective collaboration across technical and business teams. These skills are crucial for aligning technology solutions with business objectives and ensuring seamless application performance.

What are some common challenges faced by a business applications manager when implementing new software solutions across departments?

Business Applications Managers often encounter challenges such as ensuring cross-departmental alignment, managing stakeholder expectations, and minimizing disruptions during software rollouts. Coordinating between IT, end users, and executive leadership requires strong communication and change management skills. Additionally, they must balance system customization with scalability, all while maintaining data integrity and compliance. Addressing user training and adoption is also a key aspect to ensure successful implementation.

What is the difference between Business Applications Manager vs Business Analyst?

AspectBusiness Applications ManagerBusiness Analyst
Required CredentialsBachelor's degree in IT, Business, or related field; often certifications in project management or specific softwareBachelor's degree in Business, IT, or related field; certifications like CBAP or PMI-PBA are common
Work EnvironmentOversees application systems, manages teams, collaborates with IT and business unitsAnalyzes business needs, documents requirements, works with stakeholders to improve processes
Employer & Industry UsageUsed in organizations with complex software systems, including finance, healthcare, and retailCommon across industries for process improvement and requirements gathering

The Business Applications Manager focuses on overseeing and managing software applications and teams, ensuring systems meet organizational needs. In contrast, the Business Analyst primarily analyzes business processes and requirements to support system development and improvements. Both roles require strong communication skills and industry knowledge but differ in scope and responsibilities.

More about Business Applications Manager jobs

What are the most commonly searched types of Business Applications jobs in Ohio?

The most popular types of Business Applications jobs in Ohio are:

What are popular job titles related to Business Applications Manager jobs in Ohio?

For Business Applications Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Business Applications Manager jobs in Ohio look for?

The top searched job categories for Business Applications Manager jobs in Ohio are:

What cities in Ohio are hiring for Business Applications Manager jobs?

Cities in Ohio with the most Business Applications Manager job openings:

Business Applications Manager jobs near you
Infographic showing various Business Applications Manager job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $107,961 per year, or $51.9 per hour.

Business Applications Lead-Customer Solutions

Avtron Power Solutions, LLC

Cleveland, OH • On-site

$80 - $135/hr

Other

Posted 5 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Applications Lead-Customer Solutions

Full Time Lead Cleveland, OH, US

5 days ago Requisition ID: 1108

Salary Range: $80,000.00 To $135,000.00 Annually

Position Summary

Avtron Power Solutions, a Legrand company, is seeking a highly motivated Business Applications Lead – Customer Solutions to own and drive the strategy, roadmap, implementation, and continuous improvement of our customer-facing business applications.

This role serves as the technical and business owner for our Customer Relationship Management (CRM) platform, customer portal, and related customer engagement technologies. The successful candidate will work closely with Sales, Customer Service, Marketing, Engineering, Operations, Master Data, and IT to deliver scalable solutions that improve the customer experience while supporting Avtron's continued digital transformation.

This position combines business analysis, solution architecture, product ownership, project management, vendor management, and application administration into a single strategic role responsible for delivering measurable business value.

Key Responsibilities

Business Application Ownership

  • Serve as the primary owner for all customer-facing business applications, including CRM platforms, customer portals, and supporting technologies.
  • Develop and maintain a multi-year application roadmap aligned with business strategy and digital transformation initiatives.
  • Ensure applications continue to meet evolving business requirements through continuous improvement and optimization.
  • Evaluate new technologies and recommend solutions that improve customer experience and operational efficiency.

CRM & Customer Portal

  • Own the administration, configuration, governance, and optimization of the company's CRM platform (HubSpot or equivalent).
  • Lead enhancements to sales, customer service, and customer engagement processes.
  • Manage customer portal initiatives, ensuring successful delivery, user adoption, and ongoing support.
  • Partner with Sales Leadership and Customer Service to improve customer lifecycle management.

Business Process Improvement

  • Analyze current business processes and identify automation opportunities.
  • Gather business requirements from stakeholders across departments.
  • Design scalable business solutions leveraging existing enterprise systems.
  • Document workflows, functional requirements, business processes, and solution designs.
  • Promote standardization and best practices across customer-facing functions.

Product Ownership

  • Act as Product Owner for assigned business applications.
  • Maintain application roadmaps and enhancement backlogs.
  • Prioritize initiatives based on business value and organizational objectives.
  • Coordinate testing, user acceptance, deployment, and change management activities.

Project Management

  • Lead multiple concurrent application implementation projects.
  • Develop project plans, timelines, budgets, risk assessments, and status reporting.
  • Coordinate cross-functional project teams and external implementation partners.
  • Ensure projects are delivered on time, within scope, and within budget.
  • Facilitate project governance meetings and executive status updates.

Technical Leadership

  • Configure and maintain CRM workflows, automation, dashboards, reporting, and integrations.
  • Collaborate with ERP, Data & Analytics, Infrastructure, and Development teams to ensure seamless system integration.
  • Support API integrations between CRM, ERP, customer portals, Power BI, Microsoft 365, and other enterprise applications.
  • Coordinate system upgrades, testing, release management, and production deployments.
  • Manage relationships with software vendors, implementation partners, and consultants.
  • Coordinate project delivery and support activities.
  • Review Statements of Work (SOWs), licensing, and service agreements.

Reporting & Analytics

  • Develop executive dashboards and KPI reporting.
  • Partner with business leaders to define meaningful metrics.
  • Ensure data accuracy and governance across customer-facing systems.
  • Support reporting initiatives utilizing Power BI and CRM reporting capabilities.

User Adoption & Training

  • Develop user documentation, knowledge articles, and standard operating procedures.
  • Lead user training initiatives.
  • Promote system adoption through continuous engagement with business stakeholders.
  • Provide Level 2 application support and coordinate escalation with vendors when required.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Engineering, or a related discipline.
  • 5+ years of experience managing enterprise business applications.
  • 3+ years of experience administering or supporting CRM platforms (HubSpot, Salesforce, Microsoft Dynamics, SAP CRM, or similar).
  • Experience leading enterprise software implementation projects.
  • Strong understanding of customer lifecycle management and CRM best practices.
  • Experience gathering business requirements and translating them into technical solutions.
  • Experience working with ERP systems (SAP Business One preferred).
  • Strong understanding of application integrations, APIs, and data synchronization.
  • Excellent project management and organizational skills.
  • Outstanding written and verbal communication skills.

Preferred Qualifications

  • Manufacturing industry experience.
  • Experience with HubSpot CRM.
  • Experience with SAP Business One.
  • Experience implementing customer portals.
  • Experience with Power BI.
  • Experience with Microsoft Power Platform.
  • Experience with Azure Active Directory and Microsoft 365.
  • Familiarity with Agile and Scrum methodologies.
  • PMP, Scrum Product Owner (CSPO), or similar certifications are a plus.

Technical Skills

Experience with one or more of the following:

  • HubSpot CRM
  • Microsoft Dynamics 365
  • SAP Business One
  • Power BI
  • Microsoft 365
  • Power Automate
  • REST APIs
  • SQL
  • SharePoint
  • Customer Portal platforms
#J-18808-Ljbffr

Apply