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Bus Ticket Agent Jobs (NOW HIRING)

Hotel Bellhop

CA · On-site

$20 - $23/hr

... Bus and reset common areas as needed • Answer the telephone and assist with guest requests • ... ticket discounts at multiple resorts including 24 Mountain Collective destinations • Hotel ...

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Bus Ticket Agent information

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$11

$16

$20

How much do bus ticket agent jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for bus ticket agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a bus ticket agent?

Bus ticket agents are customer service professionals who assist passengers with purchasing tickets for bus travel. They provide information about schedules, routes, fares, and ticket availability, and help resolve issues related to bookings or travel changes. Bus ticket agents often work at bus terminals, ticket offices, or online, ensuring a smooth ticketing process for travelers. They may also handle payments, issue refunds, and respond to customer inquiries to enhance the travel experience.

What skills and qualifications are needed to be a bus ticket agent?

To excel as a Bus Ticket Agent, you need strong customer service skills, attention to detail, and basic math abilities, typically with a high school diploma or equivalent. Familiarity with computerized ticketing systems, payment processing tools, and scheduling software is commonly required. Excellent verbal communication, patience, and problem-solving skills help agents handle diverse customer needs and resolve issues efficiently. These competencies ensure accurate transactions, smooth operations, and a positive experience for travelers.

What challenges do bus ticket agents face and how can they be addressed?

Bus Ticket Agents often encounter challenges such as managing high volumes of customers during peak travel times, handling last-minute booking changes, and resolving passenger concerns or complaints. Staying organized and maintaining clear communication with both travelers and bus operators can help address these issues. Familiarity with ticketing software and company policies also enables agents to efficiently assist customers and minimize errors. Building strong customer service skills is key to navigating challenging situations with patience and professionalism.

What is the difference between Bus Ticket Agent vs Ticketing Clerk?

AspectBus Ticket AgentTicketing Clerk
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; clerical skills
Work EnvironmentBus stations, travel agenciesAirports, train stations, offices
Employer & IndustryTransportation, travel industryTransportation, hospitality
Common Search/ComparisonYesYes

The main difference between a Bus Ticket Agent and a Ticketing Clerk lies in their typical work environments and specific roles. Bus Ticket Agents primarily work at bus stations or travel agencies, focusing on selling bus tickets and assisting travelers. Ticketing Clerks often work at airports or train stations, handling various ticketing tasks across transportation modes. Both roles require customer service skills and similar credentials, but their industry focus and work settings differ.

How do you become a bus ticket agent?

To become a bus ticket agent, candidates typically need a high school diploma or equivalent and customer service skills. Training is often provided on the job, and familiarity with ticketing software and cash handling is beneficial. Some positions may require background checks or a valid driver's license.
More about Bus Ticket Agent jobs
Infographic showing various Bus Ticket Agent job openings in the United States as of August 2026, with employment types broken down into 49% Full Time, 38% Part Time, and 13% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $33,480 per year, or $16.1 per hour.

$20 - $23/hr

Full-time

Vision, Retirement

Posted 10 days ago


Job description

Description
Sugar Bowl Resort is seeking a friendly, energetic Hotel Bellhop to be one of the first smiling faces our guests meet - escorting guests and their belongings to and from the gondola and other guest areas with warmth and care. Strong focus is placed on guest interaction and quality of service, as we strive to surpass every guest's needs and expectations. With a professional, welcoming presence, you'll identify and respond to guest needs safely and promptly to help ensure every stay is a great one.
Why Sugar Bowl?
Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to "sunny California" since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts alike.
Who You Are:
• High school diploma or equivalent
• Previous hospitality experience or training is a plus
• A natural team player who thrives in a dynamic, quality-driven environment
• Fluent in reading, writing, and speaking English; Additional languages are a plus
• Exceptional guest interaction skills
• A genuine passion for hospitality and creating great guest experiences
• High energy and a positive, can-do attitude
• Available to work varying shifts - mornings or nights, including weekends and holidays
• Able to multitask and stay composed under pressure
• Detail-oriented
• A presentable, professional appearance
What You'll do:
• Escort guests and their personal belongings to and from the gondola and other guest areas
• Share resort information and helpful local knowledge with guests
• Assist with room service delivery
• Bus and reset common areas as needed
• Answer the telephone and assist with guest requests
• Help keep hotel common areas clean and welcoming
• Support front desk and housekeeping duties as needed
• Replenish firewood in guest and common areas
• Conduct linen inventory counts
• Assist with basic maintenance tasks
• Assist guests with any other needs that arise
• Shovel snow at hotel and guest entrances as needed
Physical Requirements:
• Ability to push, stoop, stand, bend, and lift items weighing up to 50 pounds repetitively throughout an entire shift
• Ability to stand and remain on your feet for extended periods
• Ability to walk and navigate varied terrain, including snow and ice, while carrying guest belongings
• Comfortable working outdoors in cold, winter weather conditions for extended periods
• Manual dexterity for handling luggage, equipment, and guest items safely
• Ability to shovel snow as needed
• Sufficient visual and auditory acuity to safely assist guests and navigate the property
Winter Benefits:
• Employer sponsored 401k plan after 1,000 worked hours and one (1) year of service
• Paid sick time
• Employee Assistance Program (EAP)
• Professional development opportunities
• Free ski and tubing passes for employees
• Free ski passes for dependents
• 50% off food at our restaurants
• Free group ski and snowboard lessons for employees
• Employee discounted lift tickets for family and friends
• Lift ticket discounts at multiple resorts including 24 Mountain Collective destinations
• Hotel discounts
• Employee ski reciprocal programs
Sugar Bowl Resort believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, hair, religion, sex, sexual orientation, gender identity, gender orientation, gender expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, medical condition, or any other status protected by federal, state or local law, ordinance or regulation. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.