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Bus Ticket Agent Jobs (NOW HIRING)

Concord Coach Lines

$17/hr

... between bus schedules to keep our North Londonderry terminal sparkling. This is not a remote ... 20-25 hours / 3-4 shifts per week) ticket agent / customer service rep. We are accepting ...

Herzog

Ticket Agent

Albuquerque, NM

Assisting passengers with train/bus schedules. * Assisting passengers with ticket purchases both cash and credit. * Reconcile daily train fare ticket sales. * Picking up and discarding used ...

Herzog

Ticket Agent

Albuquerque, NM · On-site

Assisting passengers with train/bus schedules. * Assisting passengers with ticket purchases both cash and credit. * Reconcile daily train fare ticket sales. * Picking up and discarding used ...

Herzog

Ticket Agent

Albuquerque, NM · On-site

Assisting passengers with train/bus schedules. * Assisting passengers with ticket purchases both cash and credit. * Reconcile daily train fare ticket sales. * Picking up and discarding used ...

POWDR

Front Desk Agent - Lodge at Snowbird

Salt Lake City, UT · On-site

$13.75 - $17.50/hr

Ski pass and comp ticket benefits * Discounts at Snowbird eateries, retail shops, mountain school ... UTA Bus and Rideshare Vans This is not intended to be an exhaustive list of all duties ...

Hyannis Air Service Inc

Ramp Agent

East Boston, MA · On-site

$16.75 - $20.75/hr

Communicating with pilots, operations and ticket agents in a clear and concise manner ... Drive the passenger shuttle bus, if applicable to station * Additional duties as assigned ...

Powdr

Front Desk Agent - Lodge at Snowbird

Snowbird, UT · On-site

$14 - $17.75/hr

Ski pass and comp ticket benefits * Discounts at Snowbird eateries, retail shops, mountain school ... UTA Bus and Rideshare Vans This is not intended to be an exhaustive list of all duties ...

Hyannis Air Service Inc

Ramp Agent

West Tisbury, MA · On-site

$17.50 - $21.50/hr

Communicating with pilots, operations and ticket agents in a clear and concise manner ... Drive the passenger shuttle bus, if applicable to station * Additional duties as assigned ...

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How much do bus ticket agent jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for bus ticket agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are bus ticket agents?

Bus ticket agents are customer service professionals who assist passengers with purchasing tickets for bus travel. They provide information about schedules, routes, fares, and ticket availability, and help resolve issues related to bookings or travel changes. Bus ticket agents often work at bus terminals, ticket offices, or online, ensuring a smooth ticketing process for travelers. They may also handle payments, issue refunds, and respond to customer inquiries to enhance the travel experience.

What are some common challenges faced by Bus Ticket Agents, and how can they be addressed?

Bus Ticket Agents often encounter challenges such as managing high volumes of customers during peak travel times, handling last-minute booking changes, and resolving passenger concerns or complaints. Staying organized and maintaining clear communication with both travelers and bus operators can help address these issues. Familiarity with ticketing software and company policies also enables agents to efficiently assist customers and minimize errors. Building strong customer service skills is key to navigating challenging situations with patience and professionalism.

What are the key skills and qualifications needed to thrive as a Bus Ticket Agent, and why are they important?

To excel as a Bus Ticket Agent, you need strong customer service skills, attention to detail, and basic math abilities, typically with a high school diploma or equivalent. Familiarity with computerized ticketing systems, payment processing tools, and scheduling software is commonly required. Excellent verbal communication, patience, and problem-solving skills help agents handle diverse customer needs and resolve issues efficiently. These competencies ensure accurate transactions, smooth operations, and a positive experience for travelers.

What is the difference between Bus Ticket Agent vs Ticketing Clerk?

AspectBus Ticket AgentTicketing Clerk
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; clerical skills
Work EnvironmentBus stations, travel agenciesAirports, train stations, offices
Employer & IndustryTransportation, travel industryTransportation, hospitality
Common Search/ComparisonYesYes

The main difference between a Bus Ticket Agent and a Ticketing Clerk lies in their typical work environments and specific roles. Bus Ticket Agents primarily work at bus stations or travel agencies, focusing on selling bus tickets and assisting travelers. Ticketing Clerks often work at airports or train stations, handling various ticketing tasks across transportation modes. Both roles require customer service skills and similar credentials, but their industry focus and work settings differ.

What job categories do people searching Bus Ticket Agent jobs look for? The top searched job categories for Bus Ticket Agent jobs are:
Bus Ticket Agent jobs near you
Infographic showing various Bus Ticket Agent job openings in the United States as of May 2026, with employment types broken down into 67% Part Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $33,480 per year, or $16.1 per hour.
Customer Service/Ticket Agent

Customer Service/Ticket Agent

Boston Express Bus

Manchester, NH

$17/hr

Other

PTO

Posted 20 hours ago

Job description

Ticket Agent / Customer Service Representative

Boston Express is currently seeking applicants for a position on our team. Responsibilities include making all of our callers and travelers feel comfortable and appreciated, swiftly and correctly completing transactions with our Windows-based ticketing computers, and performing light cleaning duties between bus schedules to keep our North Londonderry terminal sparkling. This is not a remote position.

New hires are thoroughly trained and can expect a very competitive hourly rate of up to $17.00 per hour to start, with an increase after 90 days. Boston Express is looking for a permanent part-time (20-25 hours / 3-4 shifts per week) ticket agent / customer service rep. We are accepting applications for afternoon/evening (11:00AM – 6:00PM) shifts for our Exit 5 – North Londonderry NH location. As we are in the travel industry, open shifts require some Saturday and/or Sunday and holiday availability, which is a MUST for all applicants - please do not apply if you are not willing to work weekend and/or holiday shifts. This position requires someone who works well alone and is independent, as well as the ability to work in a team environment when necessary. Part-time staff earns paid time off based upon hours worked.

Attributes we are looking for are:

  • Computer literate with keyboarding skills
  • Personable, friendly, and outgoing
  • Ability to multitask when terminal is busy
  • Able to answer informational calls and direct passengers
  • Sell tickets and handle cash drawer
  • Possess strong problem solving skills
  • Ability to stand for long periods of time
  • Strong customer service and communication skills
  • Enjoys helping people, with patience to answer questions
  • Team player
  • Strong attention to detail
  • Bilingual language skills is a plus

Boston Express provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veterans status, genetics or any other category protected by federal and state law.

Internal Ref: BXB

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