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Bus Ticket Agent Jobs (NOW HIRING)

Concord Coach Lines

$17/hr

North Londonderry Afternoon/Evening Customer Service/Ticket Agent Boston Express is currently ... Ride the bus for free! Position expectations include: * Computer literate with keyboarding skills

Concord Coach Lines

$17/hr

North Londonderry Early Morning Customer Service/Ticket Agent Calling all early morning risers ... Ride the bus for free! Position expectations include: * Computer literate with keyboarding skills

Herzog

Ticket Agent

Albuquerque, NM · On-site

Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New ... Assisting passengers with train/bus schedules. * Assisting passengers with ticket purchases both ...

Herzog

Ticket Agent

Albuquerque, NM · On-site

Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New ... Assisting passengers with train/bus schedules. * Assisting passengers with ticket purchases both ...

Herzog

Ticket Agent

Albuquerque, NM · On-site

Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New ... Assisting passengers with train/bus schedules. * Assisting passengers with ticket purchases both ...

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Bus Ticket Agent information

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How much do bus ticket agent jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for bus ticket agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a bus ticket agent?

Bus ticket agents are customer service professionals who assist passengers with purchasing tickets for bus travel. They provide information about schedules, routes, fares, and ticket availability, and help resolve issues related to bookings or travel changes. Bus ticket agents often work at bus terminals, ticket offices, or online, ensuring a smooth ticketing process for travelers. They may also handle payments, issue refunds, and respond to customer inquiries to enhance the travel experience.

What skills and qualifications are needed to be a bus ticket agent?

To excel as a Bus Ticket Agent, you need strong customer service skills, attention to detail, and basic math abilities, typically with a high school diploma or equivalent. Familiarity with computerized ticketing systems, payment processing tools, and scheduling software is commonly required. Excellent verbal communication, patience, and problem-solving skills help agents handle diverse customer needs and resolve issues efficiently. These competencies ensure accurate transactions, smooth operations, and a positive experience for travelers.

What challenges do bus ticket agents face and how can they be addressed?

Bus Ticket Agents often encounter challenges such as managing high volumes of customers during peak travel times, handling last-minute booking changes, and resolving passenger concerns or complaints. Staying organized and maintaining clear communication with both travelers and bus operators can help address these issues. Familiarity with ticketing software and company policies also enables agents to efficiently assist customers and minimize errors. Building strong customer service skills is key to navigating challenging situations with patience and professionalism.

What is the difference between Bus Ticket Agent vs Ticketing Clerk?

AspectBus Ticket AgentTicketing Clerk
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; clerical skills
Work EnvironmentBus stations, travel agenciesAirports, train stations, offices
Employer & IndustryTransportation, travel industryTransportation, hospitality
Common Search/ComparisonYesYes

The main difference between a Bus Ticket Agent and a Ticketing Clerk lies in their typical work environments and specific roles. Bus Ticket Agents primarily work at bus stations or travel agencies, focusing on selling bus tickets and assisting travelers. Ticketing Clerks often work at airports or train stations, handling various ticketing tasks across transportation modes. Both roles require customer service skills and similar credentials, but their industry focus and work settings differ.

How do you become a bus ticket agent?

To become a bus ticket agent, candidates typically need a high school diploma or equivalent and customer service skills. Training is often provided on the job, and familiarity with ticketing software and cash handling is beneficial. Some positions may require background checks or a valid driver's license.
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Bus Ticket Agent jobs near you
Infographic showing various Bus Ticket Agent job openings in the United States as of August 2026, with employment types broken down into 49% Full Time, 38% Part Time, and 13% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $33,480 per year, or $16.1 per hour.

Porter-Ticket Agent - Mount Pocono

Martz Bus

Stroudsburg, PA • On-site

Full-time

Posted 29 days ago

Job description

Martz Bus, a leader in motor coach transportation, is currently accepting applications for the position of Full-Time Porter -Ticket Agent at our Mount Pocono, PA facility. Martz Bus is family owned and operated, and has been in the motor coach industry for over a century.We are seeking an energetic, self-motivated and customer oriented individual who will be crossed trained for two positions to assist customers with travel information, baggage handling, ticket sales and perform minor maintenance including keeping the grounds safe and clean. Must be available to work the following schedule:11: 30 a.m

- 8:00 p.m. Days off will be Monday & FridayIf you are looking for rewarding work and want to work for a solid respected company, you should apply for this position. Visit our website www.martzbus.com/careers to complete an on-line employment application.An Equal Opportunity EmployerM/F/Vets/DisabilitiesIndeed123

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