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Bus Ticket Agent Jobs (NOW HIRING)

Alterra

Ticket Sales Agent

Big Bear Lake, CA · On-site

$19 - $20.88/hr

Free local bus pass:mountaintransit.org * 401(k) savings plan * Employee Assistance Programs * Sick ... POSITION SUMMARY Agents will engage with guests selling and redeeming product(s) at our ticket ...

Big Bear Mountain Resort

$19 - $20.88/hr

Free local bus pass: mountaintransit.org * 401(k) savings plan * Employee Assistance Programs ... POSITION SUMMARY Agents will engage with guests selling and redeeming product(s) at our ticket ...

Hyannis Air Service Inc

Ramp Agent

East Boston, MA · On-site

$16.75 - $20.75/hr

Communicating with pilots, operations and ticket agents in a clear and concise manner ... Drive the passenger shuttle bus, if applicable to station * Additional duties as assigned ...

Hyannis Air Service Inc

Ramp Agent

West Tisbury, MA · On-site

$17.50 - $21.50/hr

Communicating with pilots, operations and ticket agents in a clear and concise manner ... Drive the passenger shuttle bus, if applicable to station * Additional duties as assigned ...

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Bus Ticket Agent information

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How much do bus ticket agent jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for bus ticket agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a bus ticket agent?

Bus ticket agents are customer service professionals who assist passengers with purchasing tickets for bus travel. They provide information about schedules, routes, fares, and ticket availability, and help resolve issues related to bookings or travel changes. Bus ticket agents often work at bus terminals, ticket offices, or online, ensuring a smooth ticketing process for travelers. They may also handle payments, issue refunds, and respond to customer inquiries to enhance the travel experience.

What skills and qualifications are needed to be a bus ticket agent?

To excel as a Bus Ticket Agent, you need strong customer service skills, attention to detail, and basic math abilities, typically with a high school diploma or equivalent. Familiarity with computerized ticketing systems, payment processing tools, and scheduling software is commonly required. Excellent verbal communication, patience, and problem-solving skills help agents handle diverse customer needs and resolve issues efficiently. These competencies ensure accurate transactions, smooth operations, and a positive experience for travelers.

What challenges do bus ticket agents face and how can they be addressed?

Bus Ticket Agents often encounter challenges such as managing high volumes of customers during peak travel times, handling last-minute booking changes, and resolving passenger concerns or complaints. Staying organized and maintaining clear communication with both travelers and bus operators can help address these issues. Familiarity with ticketing software and company policies also enables agents to efficiently assist customers and minimize errors. Building strong customer service skills is key to navigating challenging situations with patience and professionalism.

What is the difference between Bus Ticket Agent vs Ticketing Clerk?

AspectBus Ticket AgentTicketing Clerk
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; clerical skills
Work EnvironmentBus stations, travel agenciesAirports, train stations, offices
Employer & IndustryTransportation, travel industryTransportation, hospitality
Common Search/ComparisonYesYes

The main difference between a Bus Ticket Agent and a Ticketing Clerk lies in their typical work environments and specific roles. Bus Ticket Agents primarily work at bus stations or travel agencies, focusing on selling bus tickets and assisting travelers. Ticketing Clerks often work at airports or train stations, handling various ticketing tasks across transportation modes. Both roles require customer service skills and similar credentials, but their industry focus and work settings differ.

How do you become a bus ticket agent?

To become a bus ticket agent, candidates typically need a high school diploma or equivalent and customer service skills. Training is often provided on the job, and familiarity with ticketing software and cash handling is beneficial. Some positions may require background checks or a valid driver's license.
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What job categories do people searching Bus Ticket Agent jobs look for?

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Bus Ticket Agent jobs near you
Infographic showing various Bus Ticket Agent job openings in the United States as of August 2026, with employment types broken down into 49% Full Time, 38% Part Time, and 13% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $33,480 per year, or $16.1 per hour.

Ticket Agent - part time Bangor, ME

Concord Coach Lines

Bangor, ME • On-site

$17/hr

Other

Re-posted 7 hours ago

Job description

YEAR ROUND WORK WITH A GREAT TEAM
If you are looking for consistent part-time work, enjoy working in a close-knit team, and love to go above and beyond to impress the customer, then we are looking for you!
Concord Coach Lines has an immediate opening for a part-time customer service/ticket agent at our Bangor, Maine location to work approximately 15-20 hours/week. The schedule requires flexibility to include opening and closing shifts between the terminal hours of operation of 4:00am - 615pm which also includes weekends and holidays. New hires are thoroughly trained and can expect a very competitive hourly rate of up to $17.00/hour to start with the potential for up to $.50 increase after 90 days of proven performance.
Responsibilities include:

  • selling bus tickets and answering multiple phone calls responding to informational questions
  • making all of our customers feel comfortable and appreciated
  • ability to promptly and accurately complete transactions with our Windows-based POS
  • perform general janitorial cleaning duties and some luggage movement is also important.
Qualities we are looking for are:
  • Computer literate with keyboarding skills
  • Friendly, reliable, dependable, outgoing and compassionate
  • Excellent telephone and direct face to face customer service skills
  • Strong problem-solving and multitasking abilities

Concord Coach provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veterans status, genetics or any other category protected by federal and state law.
Internal Ref ID: CCL

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