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Ticket Service Agent Jobs (NOW HIRING)

Boyne Resorts | Corporate

Guest Service Agent

Boyne Falls, MI · On-site

$14.25 - $18/hr

Guest Service Agent As a Guest Service Agent, you will be responsible for providing exceptional ... Providing accurate lift ticket pricing options to guests * Completing credit card, and voucher ...

Winner Aviation

Customer Service Agent - PVU

Provo, UT · On-site

$17/hr

... to, ticket counter operations, gate processing, aircraft cleaning, commissary, security, and other customer services pertaining to on-time performance. The Customer Service Agent must be people ...

Boyne Resorts

Guest Service Agent

Boyne Falls, MI · On-site

$14.25 - $18/hr

Overview As a Guest Service Agent , you will be responsible for providing exceptional guest service ... Providing accurate lift ticket pricing options to guests * Completing credit card, and voucher ...

Boyne Resorts

Guest Service Agent

Boyne Falls, MI · On-site

$14.25 - $18/hr

Overview As a Guest Service Agent , you will be responsible for providing exceptional guest service ... Providing accurate lift ticket pricing options to guests * Completing credit card, and voucher ...

Cape Air

Customer Service Agent

East Boston, MA · On-site

$16.75 - $22.50/hr

Customer Service Agent This position requires direct contact with customers at the ticket counter. Excellent customer service skills and a positive attitude are required. Primary Responsibilities

Boyne Resorts

Guest Service Agent

Boyne Falls, MI

$14.25 - $18/hr

Overview As a Guest Service Agent , you will be responsible for providing exceptional guest service ... Providing accurate lift ticket pricing options to guests * Completing credit card, and voucher ...

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Ticket Service Agent information

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$11

$16

$20

How much do ticket service agent jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for ticket service agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Ticket Service Agent vs Customer Service Representative?

AspectTicket Service AgentCustomer Service Representative
CredentialsHigh school diploma; may require certification in ticketing systemsHigh school diploma; often customer service training
Work EnvironmentAirports, train stations, event venuesCall centers, retail, corporate offices
Industry UsageTransportation, entertainment, sportsRetail, telecom, finance
Primary FocusManaging ticket sales, reservations, and inquiriesHandling customer questions, complaints, and support

While both roles involve assisting customers, Ticket Service Agents focus on ticketing and reservations within transportation or entertainment sectors, whereas Customer Service Representatives handle broader customer support across various industries.

How do you become a ticket service agent?

To become a ticket service agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and familiarity with ticketing software and good communication skills are important for success in this role.

How much does a ticket service agent make?

A ticket service agent typically earns an average hourly wage of around $12 to $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits or commissions for sales or customer service performance.

How to become an airline ticket service agent?

To become an airline ticket service agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided by airlines or travel agencies, and knowledge of reservation systems like Sabre or Amadeus is beneficial. Strong communication skills and the ability to handle stressful situations are important for success in this role.

What cities are hiring for Ticket Service Agent jobs?

Cities with the most Ticket Service Agent job openings:

What states have the most Ticket Service Agent jobs?

States with the most job openings for Ticket Service Agent jobs include:

What are popular job titles related to Ticket Service Agent jobs?

For Ticket Service Agent jobs, the most frequently searched job titles are:

Guest Service Agent

Boyne Falls, MI • On-site

Boyne Resorts | Corporate
Traveler Accommodation • 5 - 10K employees
Learn more about Boyne Resorts | Corporateexternal

$14.25 - $18/hr

Other

Posted 8 days ago

Boyne Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

Job description

Guest Service Agent

As a Guest Service Agent, you will be responsible for providing exceptional guest service by issuing season passes and lift tickets to guests and team members, and completing accurate ticket sales transactions. You will also assist with general inquiries regarding rates and resort policies, lesson bookings, seasonal locker rentals, and other resort-specific questions.

As a Boyne Mountain team member, you'll have access to an incredible range of employee perks, including ski passes, golf passes, waterpark passes, and discounts on food and beverages, retail, daycare, and much more!

The Guest Service Agent's typical job functions include but are not limited to:

  • Issuing season passes and lift tickets to guests and team members
  • Providing accurate lift ticket pricing options to guests
  • Completing credit card, and voucher-based transactions through the point-of-sale computer system
  • Handling general inquiries regarding rates and resort policies
  • Providing general information on resort amenities and answering resort-related questions
  • Suggesting resort activities and restaurants
  • Addressing guest inquiries in person
  • Helping book snowsports lessons and checking availability
  • Processing seasonal locker rental payments
  • Performing other duties as assigned

    • As a member of the Boyne Mountain team, you will be expected to embody our L.E.A.D.S values in everything you do:

    Long Term Thinking Every pass, ticket, and locker rental you issue represents a guest's season-long relationship with the resort, not just a single transaction. Taking the time to guide guests toward the right pass or ticket option for their needs builds repeat visits and lasting loyalty.

    Excellence in Execution Accuracy matters when you're processing, credit card, and voucher transactions through the point of sale system. Getting rates, policies, and pricing right the first time keeps lines moving and guests confident in the resort's professionalism.

    Attitude is Everything Whether you're answering the same rate question for the tenth time that day or helping a frustrated guest sort out a lesson booking, a positive, friendly attitude turns routine interactions into great guest experiences.

    Develop Great People Sharing what you know about resort policies, pricing, and procedures with fellow team members and new hires helps the whole team perform better and ensures guests get consistent, reliable answers no matter who they talk to.

    Serve First From addressing in-person inquiries to suggesting resort activities and restaurants, your role exists to help guests have the best possible experience at Boyne Mountain, before, during, and after they hit the slopes.

    Qualifications:

    • You are at least 18 years old
    • You have achieved a high school diploma or equivalent (GED)
    • You are available to work days, evenings, weekends, and holidays
    • You enjoy a fast-paced work environment
    • You are interested in a customer service-based position and are friendly and outgoing
    • You are flexible and able to multi-task
    • You are willing to perform other tasks assigned
    • You are able to stand for long periods of time

What Boyne Resorts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Boyne Resorts

Sourced by ZipRecruiter

Boyne Resorts, headquartered in Boyne Falls, Michigan, US, is a renowned leader in the resort industry. Offering a wide array of recreational, real estate, and retail products, Boyne specialises in providing memorable vacation and lifestyle experiences. The company's expansive portfolio includes ski and golf resorts, real estate developments, and other leisure-based businesses across North America. Founded in 1947 by Everett Kircher, it represents one of the most successful, privately-owned, multi-resort companies in the history of the leisure industry. Boyne Resorts is deeply committed to providing exceptional guest experiences, underpinned by values including innovation, integrity, passion, perseverance, and stewardship.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Boyne Falls, MI, US

Year founded

1947

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