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Ticket Service Agent Jobs (NOW HIRING)

Greyhound Lines, Flix

Customer Service Agent

Sparks, NV · On-site

$15.75 - $21.25/hr

Greyhound Lines, Flix is looking for an enthusiastic and dependable Customer Service Agent to join ... ticket sales, exchanges, and refunds using point-of-sale systems Coordinate with boarding and ...

Greyhound Lines, Flix

Customer Service Agent

Sparks, NV · On-site

$16 - $18/hr

Greyhound Lines, Flix is looking for an enthusiastic and dependable Customer Service Agent to join ... Process ticket sales, exchanges, and refunds using point-of-sale systems * Coordinate with boarding ...

Agi

Passenger Service Agent

Ontario, CA · On-site

$15 - $19/hr

Passenger Service Agent From check-in and bag drop, to boarding gates and arrivals, as a Passenger ... the ticket counter and gate. * Make and assist with reservations, preparation, and issuance of ...

Worldwide Flight Services

$16.50/hr

Passenger Service Agent Day in The Life Ground Handling Customer Service Agent - YouTube ... ticket validity and processing boarding procedures. * Manage arrangements for passengers holding ...

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Ticket Service Agent information

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$11

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How much do ticket service agent jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for ticket service agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Ticket Service Agent vs Customer Service Representative?

AspectTicket Service AgentCustomer Service Representative
CredentialsHigh school diploma; may require certification in ticketing systemsHigh school diploma; often customer service training
Work EnvironmentAirports, train stations, event venuesCall centers, retail, corporate offices
Industry UsageTransportation, entertainment, sportsRetail, telecom, finance
Primary FocusManaging ticket sales, reservations, and inquiriesHandling customer questions, complaints, and support

While both roles involve assisting customers, Ticket Service Agents focus on ticketing and reservations within transportation or entertainment sectors, whereas Customer Service Representatives handle broader customer support across various industries.

How do you become a ticket service agent?

To become a ticket service agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and familiarity with ticketing software and good communication skills are important for success in this role.

How much does a ticket service agent make?

A ticket service agent typically earns an average hourly wage of around $12 to $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits or commissions for sales or customer service performance.

How to become an airline ticket service agent?

To become an airline ticket service agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided by airlines or travel agencies, and knowledge of reservation systems like Sabre or Amadeus is beneficial. Strong communication skills and the ability to handle stressful situations are important for success in this role.

What cities are hiring for Ticket Service Agent jobs?

Cities with the most Ticket Service Agent job openings:

What states have the most Ticket Service Agent jobs?

States with the most job openings for Ticket Service Agent jobs include:

What are popular job titles related to Ticket Service Agent jobs?

For Ticket Service Agent jobs, the most frequently searched job titles are:

Customer Service Agent

Sparks, NV • On-site

Greyhound Lines, Flix
See more jobs at Greyhound Lines, Flixexternal

$15.75 - $21.25/hr

Other

Re-posted 15 days ago

Job description

About the Role:

Greyhound Lines, Flix is looking for an enthusiastic and dependable Customer Service Agent to join our team in Sparks, NV! In this role, you'll be the face of one of the most iconic transportation brands in the country, helping travelers get where they need to go with ease and confidence. If you love connecting with people and thrive in a fast-paced environment, this is the opportunity for you.

Responsibilities:

Assist passengers with ticketing, reservations, and travel inquiries at the terminal

Provide accurate information regarding schedules, routes, fares, and policies

Handle customer complaints and resolve issues in a professional and timely manner

Process ticket sales, exchanges, and refunds using point-of-sale systems

Coordinate with boarding and operations staff to ensure on-time departures

Maintain a clean, organized, and welcoming customer service area

Assist passengers with special needs, baggage questions and general travel support

Requirements:

High school diploma or GED equivalent required

1+ year of customer service, hospitality, or retail experience preferred

Strong verbal communication and interpersonal skills

Ability to remain calm and professional in high-volume or stressful situations

Basic computer proficiency and comfort with point-of-sale or ticketing systems

Flexible availability including evenings, weekends, and holidays

Bilingual candidates are a plus

About Us:

Greyhound Lines, now part of the Flix family, has been connecting communities and moving passengers across North America for over a century. Customers trust us for our affordability, extensive route network, and commitment to reliable travel. Our employees enjoy being part of a globally recognized brand with a supportive team culture and opportunities to grow within the transportation industry.

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