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Broker Operations Manager Jobs (NOW HIRING)

PGS 360

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Director of NVOCC & Customs Brokerage Operations

Fort Worth, TX · On-site

$100K/yr

... and operational management skills Preferred : • Licensed Customs Broker (LCB) • Experience serving as a Qualifying Individual (QI) • Experience managing an FMC-licensed NVOCC Company ...

Ryan Specialty

Broker Assistant

Louisville, KY

$24 - $30/hr

Assists in identifying and mitigating operational risks and collaborates with risk management teams to implement controls. Supports the Brokerage team with any ad hoc tasks and requests. Work ...

Ryan Specialty

Broker Assistant

Louisville, KY · On-site

$24 - $30/hr

... operational risks and collaborates with risk management teams to implement controls. • Supports the Brokerage team with any ad hoc tasks and requests. Work Experience: • 0+ years of experience in ...

Ryan Specialty

Broker Assistant

Louisville, KY

$24 - $30/hr

Assists in identifying and mitigating operational risks and collaborates with risk management teams to implement controls. Supports the Brokerage team with any ad hoc tasks and requests. Work ...

Caxton Associates

Operations Manager

New York, NY

$120K - $160K/yr

S. prime brokers and counterparties, supporting relationship management and day-to-day treasury operations. Requirements * Minimum 5 years of middle office operational experience, preferably with a ...

Caxton Associates

Operations Manager

New York, NY · On-site

$120K - $160K/yr

S. prime brokers and counterparties, supporting relationship management and day-to-day treasury operations. Requirements * Minimum 5 years of middle office operational experience, preferably with a ...

Caxton Associates

Operations Manager

New York, NY · On-site

$120K - $160K/yr

S. prime brokers and counterparties, supporting relationship management and day-to-day treasury operations. Requirements * Minimum 5 years of middle office operational experience, preferably with a ...

FreightTAS LLC

Licensed Customs Broker

Charlotte, NC · On-site

We are seeking a proactive and experienced Licensed Customs Broker to lead the establishment of our ... This role is ideal for a dynamic professional with a startup mentality, ready to build operations ...

FreightTAS LLC

Licensed Customs Broker

Charlotte, NC

Obtain and maintain the necessary company licenses to operate as a customs brokerage Customs Compliance & Operations: * Manage customs clearance processes for imports and exports, ensuring compliance ...

Cushman & Wakefield

Operations Manager

Nashville, TN · Hybrid

This role is designed to support our Brokers and Service Lines by ensuring seamless operational ... The Operations Manager will lead with a people-first mindset, driving operational efficiency, data ...

Cushman & Wakefield

Operations Manager

Nashville, TN · Hybrid

This role is designed to support our Brokers and Service Lines by ensuring seamless operational ... The Operations Manager will lead with a people-first mindset, driving operational efficiency, data ...

FreightTAS LLC

Licensed Customs Broker

Charlotte, NC · On-site

Obtain and maintain the necessary company licenses to operate as a customs brokerage Customs Compliance & Operations: * Manage customs clearance processes for imports and exports, ensuring compliance ...

Orchard

Revenue Operations Manager

Austin, TX · Remote

At least 3+ years of experience in sales operations, revenue operations, or brokerage operations ... Proficiency in CRM platforms such as Salesforce or Follow Up Boss, and reporting tools such as ...

Cushman & Wakefield

Operations Manager

Nashville, TN · Hybrid

This role is designed to support our Brokers and Service Lines by ensuring seamless operational ... The Operations Manager will lead with a people-first mindset, driving operational efficiency, data ...

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Broker Operations Manager information

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$31K

$63.5K

$118.5K

How much do broker operations manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for broker operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Broker Operations Manager vs Insurance Underwriting Manager?

AspectBroker Operations ManagerInsurance Underwriting Manager
Required CredentialsBroker license, industry certificationsUnderwriting certifications, actuarial knowledge
Work EnvironmentBrokerage firms, insurance agenciesInsurance companies, underwriting departments
Employer & Industry UsageUsed in brokerage and agency settingsCommon in insurance carriers and underwriting firms
Search & Comparison IntentUnderstanding broker operations, managing broker teamsAssessing underwriting processes, risk evaluation

The Broker Operations Manager primarily oversees daily brokerage activities, client relations, and compliance within insurance agencies. In contrast, the Insurance Underwriting Manager focuses on evaluating risks, setting policy terms, and managing underwriting teams. While both roles require industry-specific certifications and work within the insurance sector, their core responsibilities differ—broker managers handle client and broker relations, whereas underwriting managers focus on risk assessment and policy approval.

What does a Broker Operations Manager do?

A Broker Operations Manager oversees the daily operations of brokerage firms, ensuring that trading, compliance, and client service processes run smoothly and efficiently. They manage teams responsible for processing transactions, reconciling accounts, and maintaining regulatory compliance. Additionally, they streamline workflows, implement new technologies, and handle escalations from clients or staff. Their goal is to optimize the firm's operational performance while minimizing risks and ensuring adherence to industry regulations.

What do brokerage operations do?

Brokerage operations involve managing the administrative and logistical tasks necessary for executing and settling trades, ensuring compliance with regulations, and maintaining accurate records. Professionals in this field often use trading platforms and require strong organizational skills to support brokers and clients effectively.

Is operations a high paying job?

Broker Operations Managers typically earn competitive salaries that can vary based on experience, location, and company size. The role often includes bonuses and benefits, with higher compensation potential for those with specialized skills or certifications in finance and compliance.

What is the highest paid type of broker?

In broker operations, investment bankers and proprietary traders tend to be among the highest paid roles, often earning significant bonuses based on performance. These positions typically require advanced financial knowledge, strong analytical skills, and relevant certifications such as the Series 7 or Series 63 licenses.

What are the key skills and qualifications needed to thrive as a Broker Operations Manager, and why are they important?

To thrive as a Broker Operations Manager, you need expertise in financial operations, regulatory compliance, and process optimization, typically supported by a degree in finance or business and relevant industry experience. Familiarity with brokerage platforms, CRM systems, and regulatory reporting tools is essential, and certifications such as Series 7 or Series 63 can be advantageous. Strong leadership, problem-solving abilities, and excellent communication skills help drive team performance and client satisfaction. These competencies are crucial for ensuring smooth, compliant operations and maintaining a high standard of service in a dynamic financial environment.

What are some common challenges faced by a Broker Operations Manager, and how can they be addressed?

A Broker Operations Manager often encounters challenges in streamlining workflow processes, ensuring regulatory compliance, and maintaining clear communication between brokers, clients, and internal teams. Balancing multiple priorities while adapting to evolving industry regulations can be demanding. Addressing these challenges typically involves implementing robust operational procedures, fostering a culture of transparency, and leveraging technology to automate routine tasks. Effective team leadership and ongoing professional development also play key roles in overcoming these obstacles and promoting operational excellence.

What do broker managers do?

A broker operations manager oversees the daily functions of brokerage firms, ensuring compliance with regulations, managing staff, and streamlining processes. They often coordinate between brokers, clients, and regulatory bodies, and may use specialized software to monitor transactions and performance.
What cities are hiring for Broker Operations Manager jobs? Cities with the most Broker Operations Manager job openings:
What states have the most Broker Operations Manager jobs? States with the most job openings for Broker Operations Manager jobs include:
Broker Operations Manager jobs near you
Director of NVOCC & Customs Brokerage Operations

Director of NVOCC & Customs Brokerage Operations

PGS 360

Fort Worth, TX • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 10 days ago

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Job description

Position Summary

The Director of NVOCC & Customs Brokerage Operations will be responsible for managing all aspects of freight forwarding and NVOCC activities while helping establish and maintain customs brokerage capabilities and regulatory compliance programs.

Key Responsibilities

• Manage FMC OTI (NVOCC and Freight Forwarder) compliance requirements
• Maintain bonds, tariffs, licenses, and regulatory filings
• Support customs brokerage licensing and compliance initiatives
• Oversee ocean import and export operations
• Manage carrier and overseas agent relationships
• Develop and implement operational SOPs
• Support pricing and solution development
• Build and manage logistics operations teams

Qualifications

Required:
• 5+ years of experience in NVOCC, freight forwarding, customs brokerage, or international logistics
• Strong knowledge of FMC regulations and OTI operations
• Experience managing ocean imports and exports
• Strong leadership and operational management skills
Preferred:
• Licensed Customs Broker (LCB)
• Experience serving as a Qualifying Individual (QI)
• Experience managing an FMC-licensed NVOCC

Company Description

PGS360 is expanding its international logistics and trade services platform and is seeking an experienced logistics professional to lead our Ocean Freight Forwarding, NVOCC, and Customs Brokerage operations.