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Broker Operations Manager Jobs in Houston, TX (NOW HIRING)

Risk & Claims Manager

Houston, TX · On-site

$95 - $130/hr

Coordinating with the Broker, operations team and customers to handle insurance endorsements and maintaining a detailed list of same. * Supporting General Counsel with invoicing and tracking.

Risk & Claims Manager

Houston, TX · On-site

$95 - $135/hr

Coordinating with the Broker, operations team and customers to handle insurance endorsements and maintaining a detailed list of same. * Supporting General Counsel with invoicing and tracking.

... operations, and presenting reports to upper management. The ideal candidate has strong ... Broker freight Qualifications * Previous experience in a freight brokerage or third party-logistics ...

... operations, and presenting reports to upper management. The ideal candidate has strong ... Broker freight Qualifications * Previous experience in a freight brokerage or third party-logistics ...

... operations, and presenting reports to upper management. The ideal candidate has strong ... Broker freight Qualifications * Previous experience in a freight brokerage or third party-logistics ...

Freight Broker

Houston, TX · On-site

$60K - $85K/yr

... management and freight brokerage, using state-of-the-art technology to coordinate, manage, and ... Load Execution: Learn end-to-end operational execution--booking, dispatching, and tracking ...

Responsible to grow and maintaining a strong partner carrier base to support your operation. * Must ... Efficiently manage high volume emails and phone calls everyday * Must be able to multitask ...

Freight Broker - 77073

Houston, TX · On-site

$55K - $65K/yr

... operation. · Must have knowledge of asset utilization, HOS regulations and DOT rules and ... Above average email management, computer and typing skills. Prior customer service skills. Fast ...

Customs Broker

Humble, TX · On-site

$35 - $48/hr

... Operations team. This position may be based in Atlanta, GA; SeaTac, WA; Anchorage, AK; Houston, TX; or Carson, CA. As our Customs Broker, you'll help manage all aspects of customs clearance from ...

You will be responsible for managing the logistics of freight shipments, ensuring timely and cost ... Ultimately, your role will contribute to the overall success of our supply chain operations.

Manage and maintain brokerage databases, ensuring listing information, property availability, and ... Create deal sheets and provide them to fee-earners and Operations leadership for review and ...

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Showing results 1-20

Broker Operations Manager information

See Houston, TX salary details

$29.6K

$60.6K

$113.2K

How much do broker operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for broker operations manager in Houston, TX is $60,599.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $74,000.00 per year, depending on experience, location, and employer.

What does a Broker Operations Manager do?

A Broker Operations Manager oversees the daily operations of brokerage firms, ensuring that trading, compliance, and client service processes run smoothly and efficiently. They manage teams responsible for processing transactions, reconciling accounts, and maintaining regulatory compliance. Additionally, they streamline workflows, implement new technologies, and handle escalations from clients or staff. Their goal is to optimize the firm's operational performance while minimizing risks and ensuring adherence to industry regulations.

What are the key skills and qualifications needed to thrive as a Broker Operations Manager?

To thrive as a Broker Operations Manager, you need expertise in financial operations, regulatory compliance, and process optimization, typically supported by a degree in finance or business and relevant industry experience. Familiarity with brokerage platforms, CRM systems, and regulatory reporting tools is essential, and certifications such as Series 7 or Series 63 can be advantageous. Strong leadership, problem-solving abilities, and excellent communication skills help drive team performance and client satisfaction. These competencies are crucial for ensuring smooth, compliant operations and maintaining a high standard of service in a dynamic financial environment.

What are some common challenges faced by a Broker Operations Manager, and how can they be addressed?

A Broker Operations Manager often encounters challenges in streamlining workflow processes, ensuring regulatory compliance, and maintaining clear communication between brokers, clients, and internal teams. Balancing multiple priorities while adapting to evolving industry regulations can be demanding. Addressing these challenges typically involves implementing robust operational procedures, fostering a culture of transparency, and leveraging technology to automate routine tasks. Effective team leadership and ongoing professional development also play key roles in overcoming these obstacles and promoting operational excellence.

What is the difference between Broker Operations Manager vs Insurance Underwriting Manager?

AspectBroker Operations ManagerInsurance Underwriting Manager
Required CredentialsBroker license, industry certificationsUnderwriting certifications, actuarial knowledge
Work EnvironmentBrokerage firms, insurance agenciesInsurance companies, underwriting departments
Employer & Industry UsageUsed in brokerage and agency settingsCommon in insurance carriers and underwriting firms
Search & Comparison IntentUnderstanding broker operations, managing broker teamsAssessing underwriting processes, risk evaluation

The Broker Operations Manager primarily oversees daily brokerage activities, client relations, and compliance within insurance agencies. In contrast, the Insurance Underwriting Manager focuses on evaluating risks, setting policy terms, and managing underwriting teams. While both roles require industry-specific certifications and work within the insurance sector, their core responsibilities differ—broker managers handle client and broker relations, whereas underwriting managers focus on risk assessment and policy approval.

What cities near Houston, TX are hiring for Broker Operations Manager jobs?

Cities near Houston, TX with the most Broker Operations Manager job openings:

Professional Liability Broker

H.W. Kaufman Group

Houston, TX • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Job description

When someone needs insurance coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to grow their career in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit and drive for career advancement to join our team as a Professional Liability Broker. The Professional Liability Broker will drive new business, work to meet or exceed production goals, as well as build strong, positive relationships to increase the reputation of Burns & Wilcox.


  • Build agent and broker relationships, find sources, and be creative in placing risks and identifying product opportunities
  • Handle accounts of all sizes, must be willing to work towards handling larger accounts independently
  • Seek opportunities to access and cultivate new brokerage markets and products
  • Travel and entertain clients and prospects
  • Work independently, while mentoring and training new brokers
  • Develop and submit underwriting referrals, where required, to company brokerage facilities and Burns & Wilcox management
  • Monitor key metrics, such as, new business hit ratio, renewal retention ratio, premium growth, and loss ratio, formulating corrective action where necessary
  • Mentor and train Associate Brokers as needed

  • Bachelor’s degree or equivalent combination of education and experience
  • 5+ years of professional lines experience is preferred
  • Strong sales and marketing skills is required
  • Interest in continued education and professional development
  • RPLU designation is preferred
  • Ability to perform tasks in a stationary position throughout working hours
  • Travel when necessary in order to foster strong client relationships

Benefits

  • Competitive base compensation & sales incentive bonus plan
  • Employer paid continuing education courses and designations via access to Kaufman Institute
  • Health and welfare benefits including medical, vision and dental
  • 401K with employer match
  • Paid vacation, sick time, and holidays
  • Access to Kaufman Wellness Program
  • Flexible and hybrid work options

Burns & Wilcox, the flagship organization of H.W. Kaufman Group, is North America’s leading wholesale insurance broker and underwriting manager. Burns & Wilcox offers wide ranging and comprehensive solutions to serve retail insurance brokers and agents of all sizes, from the large houses to the more than 30,000 independent brokers and agents worldwide. Fueled by its freedom from Wall Street and private equity, Burns & Wilcox is a privately owned company whose standards of service, depth of market relationships and outstanding talent are unsurpassed in the specialty insurance sector.

Equal Opportunity Employer

The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, pregnancy, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.

In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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