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Broker Operations Manager Jobs in Missouri (NOW HIRING)

AIR Control Concepts

Freight Broker

Chesterfield, MO · On-site

$60K/yr

Home - MaRRS As a Freight Broker, you'll play a critical role in managing day-to-day brokerage operations, carrier relationships, and shipment execution. This position requires strong communication ...

AIR Control Concepts

Freight Broker

Chesterfield, MO · On-site

$60K/yr

Home - MaRRS As a Freight Broker, you'll play a critical role in managing day-to-day brokerage operations, carrier relationships, and shipment execution. This position requires strong communication ...

wdtmilk

Operations - Broker - Cabool

Cabool, MO

The Broker is responsible for managing and coordinating the activity of contracted carriers and ... Maintain necessary records for the business operations. Monitor and remain informed about industry ...

RXO

Senior Sales and Operations Manager

Kansas City, MO · On-site

As a Senior Sales and Operations Manager at RXO, you'll lead a sales team, identify opportunities ... Bachelor's degree * 2 years of non-asset-based brokerage experience * Experience in management and ...

Compass

Sales Manager & Broker of Record

Edina, MO · On-site

As a Sales Manager & Broker of Record you will best, support, coach and retain Compass agents while ... Build & drive the strategies implemented by regional & national operations to grow the adoption of ...

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Broker Operations Manager information

What is the difference between Broker Operations Manager vs Insurance Underwriting Manager?

AspectBroker Operations ManagerInsurance Underwriting Manager
Required CredentialsBroker license, industry certificationsUnderwriting certifications, actuarial knowledge
Work EnvironmentBrokerage firms, insurance agenciesInsurance companies, underwriting departments
Employer & Industry UsageUsed in brokerage and agency settingsCommon in insurance carriers and underwriting firms
Search & Comparison IntentUnderstanding broker operations, managing broker teamsAssessing underwriting processes, risk evaluation

The Broker Operations Manager primarily oversees daily brokerage activities, client relations, and compliance within insurance agencies. In contrast, the Insurance Underwriting Manager focuses on evaluating risks, setting policy terms, and managing underwriting teams. While both roles require industry-specific certifications and work within the insurance sector, their core responsibilities differ—broker managers handle client and broker relations, whereas underwriting managers focus on risk assessment and policy approval.

What does a Broker Operations Manager do?

A Broker Operations Manager oversees the daily operations of brokerage firms, ensuring that trading, compliance, and client service processes run smoothly and efficiently. They manage teams responsible for processing transactions, reconciling accounts, and maintaining regulatory compliance. Additionally, they streamline workflows, implement new technologies, and handle escalations from clients or staff. Their goal is to optimize the firm's operational performance while minimizing risks and ensuring adherence to industry regulations.

What are the key skills and qualifications needed to thrive as a Broker Operations Manager, and why are they important?

To thrive as a Broker Operations Manager, you need expertise in financial operations, regulatory compliance, and process optimization, typically supported by a degree in finance or business and relevant industry experience. Familiarity with brokerage platforms, CRM systems, and regulatory reporting tools is essential, and certifications such as Series 7 or Series 63 can be advantageous. Strong leadership, problem-solving abilities, and excellent communication skills help drive team performance and client satisfaction. These competencies are crucial for ensuring smooth, compliant operations and maintaining a high standard of service in a dynamic financial environment.

What are some common challenges faced by a Broker Operations Manager, and how can they be addressed?

A Broker Operations Manager often encounters challenges in streamlining workflow processes, ensuring regulatory compliance, and maintaining clear communication between brokers, clients, and internal teams. Balancing multiple priorities while adapting to evolving industry regulations can be demanding. Addressing these challenges typically involves implementing robust operational procedures, fostering a culture of transparency, and leveraging technology to automate routine tasks. Effective team leadership and ongoing professional development also play key roles in overcoming these obstacles and promoting operational excellence.
Broker Operations Manager jobs near you

Freight Broker

AIR Control Concepts

Chesterfield, MO • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Job Title: Freight Broker 
Operating Company: MaRRS Distribution & Logistics
Job Location: Chesterfield, MO
FLSA Status: Exempt
Salary Range: $60k plus bonus
About:
MaRRS Distribution & Logistics – A member of the AIR Control Concepts family. 
MaRRS Distribution, LLC is a logistics and supply-chain provider specializing in freight management, warehousing, and customized shipping solutions. Serving a wide range of industries — including strong expertise in HVAC — the company focuses on reliable delivery, responsive communication, and end-to-end service from pickup to jobsite. Founded in 2002 and based in Chesterfield, MO, MaRRS is known for its customer-first approach, accuracy, and dependable execution. 
Check out our website here:  Home - MaRRS
Job Description:
As a Freight Broker, you’ll play a critical role in managing day-to-day brokerage operations, carrier relationships, and shipment execution. This position requires strong communication, multitasking, and problem-solving skills to ensure freight moves safely, efficiently, and profitably.
Essential Duties and Responsibilities:
  • Manage carrier assignment, driver dispatching, and daily load execution.
  • Build and maintain strong carrier relationships to ensure reliable capacity.
  • Negotiate carrier rates and manage costs in a dynamic freight market.
  • Proactively track shipments and communicate updates to customers.
  • Ensure compliance with DOT laws, regulations, and internal procedures.
  • Maintain accurate records of shipments, quotes, and carrier performance.

Experience and Requirements:
  • 2+ years of experience in truckload dispatch or freight brokerage operations.
  • Solid understanding of DOT laws and transportation compliance.
  • Experience using freight booking platforms (e.g., Truckstop, DAT).
  • Strong negotiation skills with the ability to adapt to market changes.
  • Excellent communication and organizational skills.
  • Reliable, self-starter with strong time management and problem-solving abilities.
  • Bachelor’s degree in Business, Logistics, or related field preferred.
  • Experience managing carrier networks or dedicated fleets preferred.
  • Positive customer feedback or proven success in meeting service KPIs preferred.

Benefits:
We offer a competitive and comprehensive benefits package, including:
  • Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.
  • Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage.
  • Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
  • Professional Development – Ongoing training opportunities and support for continuing education.

The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications.   
The Company complies with disability laws and provides reasonable accommodations to qualified individuals.  

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