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Branch Support Manager Jobs (NOW HIRING)

ClifyX

Branch Support Specialist - TX

Dallas, TX · On-site

Branch Support Specialist Contract duration: 12+ months Contract Job Summary: The Branch Support ... and manage incidents and requests in the ticketing system Create and maintain technical ...

Butler Supply

Branch Support Specialist

Fenton, MO · On-site

$18.50 - $24/hr

The Role Provide general branch support by filling in for vacations, absences, peak workloads, etc ... Inform manager of any potentially hazardous conditions. * Assist in year-end physical inventories ...

Baird

Branch Administrative Supervisor

Houston, TX · On-site

In addition, the Branch Administrative Supervisor performs advanced administrative, industry, and professional support functions for the Branch Manager and/or Financial Advisor(s). The Impact You'll ...

Packer Fastener

Branch Sales Support

Wausau, WI · On-site

$20.25 - $27.75/hr

The Branch Support role is responsible for providing support to the branch based on the needs and guidance of the Branch Manager. These responsibilities will support the development and ...

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How much do branch support manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for branch support manager in the United States is $73,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $86,000.00 per year, depending on experience, location, and employer.

What is a branch support manager?

Branch Support Managers oversee the administrative and operational functions of a branch office, ensuring smooth day-to-day operations and supporting staff needs. They are responsible for implementing company policies, managing resources, optimizing workflows, and often serve as a liaison between the branch and corporate headquarters. Their role can include supervising support staff, handling customer issues, and maintaining compliance with regulations. By doing so, they help enhance productivity and ensure that the branch meets its performance targets.

What are the key skills and qualifications needed to thrive as a branch support manager?

To thrive as a Branch Support Manager, you need strong organizational abilities, leadership experience, and a background in business administration or a related field. Familiarity with CRM systems, office productivity software, and occasionally financial management tools is typically required. Excellent communication, problem-solving, and team-building skills help you support staff and ensure smooth branch operations. These competencies are vital for maintaining operational efficiency, staff engagement, and high customer service standards.

How does a branch support manager typically collaborate with other departments to ensure smooth branch operations?

A Branch Support Manager regularly works alongside departments such as HR, IT, and Operations to resolve issues and implement process improvements across branch locations. This role often serves as a liaison, coordinating communication between frontline staff and upper management, and ensuring that policies and procedures are consistently followed. Effective collaboration is essential for addressing operational challenges, supporting training initiatives, and maintaining a high standard of customer service across all branches.

What is the difference between Branch Support Manager vs Customer Service Supervisor?

AspectBranch Support ManagerCustomer Service Supervisor
Primary FocusOversees branch operations, staff, and support functionsManages customer service team and handles customer interactions
Required CredentialsOften requires management experience, industry-specific certificationsCustomer service experience, sometimes certifications in communication
Work EnvironmentBranch locations, corporate officesCall centers, retail outlets, or service centers
Employer UsageFinancial institutions, retail chains, banksRetail, banking, telecom, and service industries

While both roles involve supporting customer needs, the Branch Support Manager has a broader scope, overseeing branch operations and staff, whereas the Customer Service Supervisor focuses primarily on managing customer service teams and direct customer interactions.

What cities are hiring for Branch Support Manager jobs?

Cities with the most Branch Support Manager job openings:

What states have the most Branch Support Manager jobs?

States with the most job openings for Branch Support Manager jobs include:

What are popular job titles related to Branch Support Manager jobs?

For Branch Support Manager jobs, the most frequently searched job titles are:

Infographic showing various Branch Support Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $73,974 per year, or $35.6 per hour.

Branch Support Specialist

Livonia, MI • On-site

Backyard Products, LLC
Construction • 201 - 500 employees
Learn more about Backyard Products, LLCexternal

$50K - $52K/yr

Full-time

Re-posted 28 days ago

Job description

Who We Are:
Backyard Products is America’s #1 Builder of sheds, swing sets, gazebo’s and outdoor structures. For over 50 years, our success has been built on one thing: Customer Service. We’re a fast paced, collaborative company where adaptability, accountability and teamwork drive real growth – both for our customer’s backyards and your career. As a Branch Support Specialist you will work with your local team to provide the best possible product and service through our network of installers in our service area.
Key Responsibilities: (Other duties as assigned)
  • Hands on warehouse and shop work preparing and pulling orders to ensure installer has everything required to perform the on-site installation.
  • Working in the office environment to upload information into our CRM/Salesforce
  • Issuing PO request forms for needed jobs
  • Office based customer service, phone support, order coordination and administrative tasks
  • Update Territory Manager and backup for other branch admin duties as needed
  • If you thrive on variety, enjoy both physical work and helping customers, and want to see the direct results of your efforts in helping peoples backyard dreams come true, this job is for you.

Office and Customer Service Duties:

  • Answer incoming customer calls, provide product information and assist with order status updates
  • Coordinate with field installation teams, territory and region management teams
  • Process any and all updates on customer orders into CRM systems
  • Provide backup support for other branch administrative tasks

Warehouse amp; Shop Duties:

  • Safely operate forklift and other equipment to load and unload product
  • Accurately pull, cut and prepare lumber using panel saws, chop saws and other power tools
  • Assist with inventory, schedules, adjustments, and tracking.
  • Pulling of orders and lumber with accuracy for upcoming builds
  • Stage and load orders for installers
  • Assist with inventory counts, ordering, adjustments and tracking.
  • Keep the warehouse and shop areas clean, neat, organized with 5S
  • Communicates clearly and effectively both verbally and in written formats.

Minimum Requirements:

  • High School Diploma or GED with 0-2 years of permit processing, construction office experience or equivalent.
  • Proficient in Microsoft Office Applications (Outlook, Excel and Word)
  • Exceptional customer service skills.
  • Ability to work as part of a team and interact effectively with others
  • Superior written and verbal communication skills.

Work Environment:

Operates in a professional office environment as well as within a manufacturing environment subject to inside environmental conditions and noise. Often required to sit, use repetitive hand motion, hear, listen, talk, stand, and walk. Often required to climb stairs, reach overhead, pull, push, and lift up to 50 pounds.

Habits That Drive Success:
Customers First
Total Quality Management
Manage the Numbers
Speed, Execution, Simplicity
People Make It Happen

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the incumbent for this job. Duties, responsibilities, and activities may change at any time with or without notice

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