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Branch Support Specialist Jobs (NOW HIRING)

Allied Universal

Branch Support Specialist

Midland, TX · On-site

$19 - $24.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Metairie, LA · On-site

$17.25 - $22.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Metairie, LA · On-site

$17.25 - $22.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Metairie, LA · On-site

$17.25 - $22.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Metairie, LA · On-site

$17.25 - $22.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Metairie, LA · On-site

$17.25 - $22.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Riverside, CA · On-site

$21.86/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Midland, TX

$19 - $24.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Mechanics Bank

Branch Support Specialist

Walnut Creek, CA · On-site

$29 - $40/hr

Mechanics Bank is currently searching for an Branch Support Specialist to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in ...

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Branch Support Specialist information

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$13

$23

$35

How much do branch support specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for branch support specialist in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.04 per hour, depending on experience, location, and employer.

What is a branch support specialist?

Branch Support Specialists are professionals who provide administrative and operational assistance to a bank's branch or network of branches. They ensure smooth day-to-day operations by supporting staff, addressing customer inquiries, managing documentation, handling transactions, and helping resolve issues. Their role often involves coordinating with various departments, maintaining compliance with policies, and contributing to a positive customer experience. They may also assist with training new staff and implementing procedural improvements.

How does a branch support specialist typically interact with other departments in a financial institution?

As a Branch Support Specialist, you'll regularly collaborate with departments such as operations, IT, and customer service to ensure branch processes run smoothly. This role often acts as a bridge between front-line staff and back-office functions, helping to resolve issues, implement new procedures, and support compliance initiatives. Effective communication and teamwork are essential, as you'll be coordinating with various teams to streamline workflows and address any operational challenges that arise. This cross-functional interaction not only enhances your problem-solving skills but also provides valuable exposure to different areas within the organization, which can support your long-term career growth.

What are the key skills and qualifications needed to thrive as a branch support specialist, and why are they important?

To thrive as a Branch Support Specialist, you need strong organizational skills, attention to detail, and a background in customer service or administrative support, often supported by a high school diploma or associate degree. Familiarity with office software, customer relationship management (CRM) systems, and sometimes banking or financial platforms is typically required. Excellent communication, problem-solving, and multitasking abilities help you provide effective support and foster positive client interactions. These skills are vital to ensure efficient branch operations, high customer satisfaction, and smooth workflow coordination.

What is the difference between Branch Support Specialist vs Customer Service Representative?

AspectBranch Support SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentBank branches, financial institutions, corporate officesCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial services, banking industryRetail, telecommunications, banking, various service sectors
Common Search & Comparison IntentUnderstanding support roles within banking branchesCustomer service roles across industries

The main difference between a Branch Support Specialist and a Customer Service Representative lies in their focus and environment. Branch Support Specialists typically work within banking branches, handling specialized support tasks related to banking operations, while Customer Service Representatives work across various industries, providing general customer assistance. Both roles require strong communication skills, but the Branch Support Specialist often needs specific banking knowledge and certifications.

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The top employers for Branch Support Specialist jobs are:

What job categories do people searching Branch Support Specialist jobs look for?

The top searched job categories for Branch Support Specialist jobs are:

Branch Support Specialist jobs near you
Infographic showing various Branch Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,903 per year, or $23 per hour.

Branch Support Specialist

DORT FINANCIAL CREDIT UNION

Davison, MI • On-site

$17.50 - $22.75/hr

Other

Retirement, PTO

Re-posted 19 hours ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Branch Support Specialist

1 Attachments

About Dort Financial Credit Union

At Dort Financial Credit Union, we’re committed to enriching the lives of our members, employees, and the communities we serve. We’re passionate about leading our industry through exceptional service, an empowered and diverse team, and meaningful community involvement. Our culture is rooted in our core values: Empowerment, Accountability, Transparency, Collaboration, and Volunteerism.

We offer a welcoming, growth-focused environment with opportunities for advancement and ongoing professional development.

Part-Time Benefits That Work for You

We value our part-time team members and offer a strong benefits package starting on day one. Enjoy access to:

  • LegalShield
  • Employee Assistance Program
  • Free Telemedicine
  • 401(k) plan with company match and safe harbor contribution (after conditions are met)

You'll also benefit from our referral bonus program and paid time off, including holidays—because supporting your well-being matters to us.

What You’ll Do

As a part-time Branch Support Specialist, you will be an important point of contact for our members, providing a full range of Credit Union services. This position is ideal for someone who enjoys helping people and brings a positive, outgoing approach to each interaction.

Your responsibilities will include:

  • Managing lobby traffic and greeting members
  • Answering questions about Credit Union products and services
  • Assisting new and existing members with account services, loans, and teller transactions
  • Resolving member concerns and reconciling accounts
  • Educating members on managing their finances effectively
  • Identifying opportunities to refer products and services that support member financial well-being
  • Building strong, supportive member relationships

Because this role temporarily requires travel to multiple branch locations, flexibility, independence, and strong communication skills are essential.

What You Need
  • High School Diploma or GED (required)
  • At least one year of credit union, banking or administrative customer service experience
  • Strong verbal and written communication skills
  • Working knowledge of Microsoft Office or similar software
  • Must be bondable

*Sponsorship for work authorization is not available for this position. Candidates are responsible for ensuring they have the legal authorization to work in the location where they apply.*

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