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Branch Support Specialist Jobs (NOW HIRING)

ClifyX

Branch Support Specialist

Seattle, WA · On-site

$22 - $28.50/hr

Branch Support Specialist A Branch Support Specialist is responsible for providing technical support for hardware and software issues and requests to end users at branch locations. The Branch Support ...

ClifyX

Branch Support Specialist

Columbus, OH · On-site

$18 - $23.25/hr

Branch Support Specialist A Branch Support Specialist is responsible for providing technical support for hardware and software issues and requests to end users at branch locations. The Branch Support ...

ClifyX

Branch Support Specialist

Lansing, MI · On-site

$19.50 - $25.25/hr

Branch Support Specialist A Branch Support Specialist is responsible for providing technical support for hardware and software issues and requests to end users at branch locations. The Branch Support ...

ClifyX

Branch Support Specialist

Los Angeles, CA · On-site

$20.75 - $27/hr

Branch Support Specialist The Branch Support Specialist provides on-site and remote technical support to end users at branch locations. This role delivers frontline hardware and software support ...

ClifyX

Branch Support Specialist

Washington, DC · On-site

$21.75 - $28.25/hr

Branch Support Specialist Contract duration: 12+ months Contract Job Summary: The Branch Support Specialist provides on-site and remote technical support to end users at branch locations. This role ...

ClifyX

Branch Support Specialist

Baltimore, MD · On-site

$19.25 - $24.75/hr

Branch Support Specialist The Branch Support Specialist provides on-site and remote technical support to end users at branch locations. This role delivers frontline hardware and software support ...

AUS Inc

Branch Support Specialist

Midland, TX · On-site

$19 - $24.50/hr

Branch Support Specialist Allied Universal ® is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general ...

ClifyX

Branch Support Specialist

Philadelphia, PA · On-site

$19.50 - $25.25/hr

On-site Branch Support Specialist On-site Branch Support Specialists in Metro Campuses will be required to support all buildings within a Metro Campus. Bachelor's degree or foreign equivalent ...

Allied Universal

Branch Support Specialist

Harrisburg, PA · On-site

$20.43 - $22.43/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Beaumont, TX · On-site

$15.75 - $20.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Riverside, CA · On-site

$21.86/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Portland, OR · On-site

$21 - $24/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Midland, TX · On-site

$19 - $24.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Midland, TX · On-site

$19 - $24.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Beaumont, TX · On-site

$15.75 - $20.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Beaumont, TX · On-site

$15.75 - $20.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Harrisburg, PA · On-site

$20.43 - $22.43/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

Allied Universal

Branch Support Specialist

Midland, TX

$19 - $24.50/hr

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform ...

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All JobsBranch Support Specialist Jobs

Branch Support Specialist information

See salary details

$13

$23

$35

How much do branch support specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for branch support specialist in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Branch Support Specialist vs Customer Service Representative?

AspectBranch Support SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentBank branches, financial institutions, corporate officesCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial services, banking industryRetail, telecommunications, banking, various service sectors
Common Search & Comparison IntentUnderstanding support roles within banking branchesCustomer service roles across industries

The main difference between a Branch Support Specialist and a Customer Service Representative lies in their focus and environment. Branch Support Specialists typically work within banking branches, handling specialized support tasks related to banking operations, while Customer Service Representatives work across various industries, providing general customer assistance. Both roles require strong communication skills, but the Branch Support Specialist often needs specific banking knowledge and certifications.

How much does a branch support specialist make?

A branch support specialist typically earns between $35,000 and $50,000 annually, depending on experience, location, and the employer. The role often requires strong customer service skills and familiarity with banking or retail environments.

What is a branch support specialist?

Branch Support Specialists are professionals who provide administrative and operational assistance to a bank's branch or network of branches. They ensure smooth day-to-day operations by supporting staff, addressing customer inquiries, managing documentation, handling transactions, and helping resolve issues. Their role often involves coordinating with various departments, maintaining compliance with policies, and contributing to a positive customer experience. They may also assist with training new staff and implementing procedural improvements.

How does a branch support specialist typically interact with other departments in a financial institution?

As a Branch Support Specialist, you'll regularly collaborate with departments such as operations, IT, and customer service to ensure branch processes run smoothly. This role often acts as a bridge between front-line staff and back-office functions, helping to resolve issues, implement new procedures, and support compliance initiatives. Effective communication and teamwork are essential, as you'll be coordinating with various teams to streamline workflows and address any operational challenges that arise. This cross-functional interaction not only enhances your problem-solving skills but also provides valuable exposure to different areas within the organization, which can support your long-term career growth.

What are the key skills and qualifications needed to thrive as a branch support specialist, and why are they important?

To thrive as a Branch Support Specialist, you need strong organizational skills, attention to detail, and a background in customer service or administrative support, often supported by a high school diploma or associate degree. Familiarity with office software, customer relationship management (CRM) systems, and sometimes banking or financial platforms is typically required. Excellent communication, problem-solving, and multitasking abilities help you provide effective support and foster positive client interactions. These skills are vital to ensure efficient branch operations, high customer satisfaction, and smooth workflow coordination.
More about Branch Support Specialist jobs
What job categories do people searching Branch Support Specialist jobs look for? The top searched job categories for Branch Support Specialist jobs are:
Branch Support Specialist jobs near you
Infographic showing various Branch Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,903 per year, or $23 per hour.

Branch Support Specialist

ClifyX

Seattle, WA • On-site

$22 - $28.50/hr

Other

Re-posted 18 days ago

Job description

Branch Support Specialist

A Branch Support Specialist is responsible for providing technical support for hardware and software issues and requests to end users at branch locations. The Branch Support Specialist possesses a diverse skill set that includes providing frontline hardware and software technical support, local project coordination and delivery, escalation support for major incidents, and collaborating cross-functionally with network services and escalation teams to resolve complex issues locally. Branch Support Specialists can be on-site dedicated to a branch location or dispatched to a branch location based on expertise and proximity to the site needing support.

Required qualifications:

  • On-site Branch Support Specialists in Metro Campuses will be required to support all buildings within a Metro Campus.
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • Due to role being client facing, role requires professional behavior, good English communication, interpersonal and customer care skills.
  • Ability to work under pressure and on tight time scales.
  • Experience using helpdesk ticketing application.
  • Technical grasp of a wide range of applications including in-house and 3rd party applications.
  • Preferred financial/banking support experience.
  • Technical escalation for Level 1&2.
  • Manage root cause analysis, ownership and escalation of complex problems and issues and escalations.
  • Ability to work with senior engineering towers.
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About ClifyX

Sourced by ZipRecruiter

ClifyX is a well-established player in the IT Services sector that specializes in providing result-oriented technological solutions to a wide range of industrial verticals. Based in South Plainfield, New Jersey, ClifyX offers a comprehensive selection of IT services that include project staffing, application development, professional consulting, and other IT-based solutions. While the company's website, clifyx.com, does not divulge the exact founding date, it is clear that ClifyX has grown into a renowned name within their domain, thanks to their unwavering commitment to innovative practices. The company's mission statement revolves around harnessing the power of technology to assist their clientele in steering their respective businesses towards success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

South Plainfield, NJ, US

Year founded

1998

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