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Branch Support Specialist Jobs (NOW HIRING)

Mechanics Bank

Branch Support Specialist

Walnut Creek, CA · On-site

$21.25 - $27.75/hr

Mechanics Bank is currently searching for an Branch Support Specialist to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in ...

ClifyX

Branch Support Specialist - Level 1

Seattle, WA · On-site

Branch Support Specialist A "Branch Support Specialist" is responsible for providing technical support for hardware and software issues and requests to End Users at branch locations. The Branch ...

Berry Companies

Branch Support Specialist

Whitestown, IN · On-site

$55K - $65K/yr

Bobcat of Indy is seeking a Branch Support Specialist to learn the construction equipment distribution business and perform all branch functions. Development will require flexibility - multiple ...

Berry Companies

Branch Support Specialist

Whitestown, IN · On-site

$55K - $65K/yr

Bobcat of Indy is seeking a Branch Support Specialist to learn the construction equipment distribution business and perform all branch functions. Development will require flexibility - multiple ...

Berry Companies

Branch Support Specialist

Whitestown, IN · On-site

$55K - $65K/yr

Bobcat of Indy is seeking a Branch Support Specialist to learn the construction equipment distribution business and perform all branch functions. Development will require flexibility - multiple ...

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Branch Support Specialist information

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$13

$23

$35

How much do branch support specialist jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for branch support specialist in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Branch Support Specialist vs Customer Service Representative?

AspectBranch Support SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentBank branches, financial institutions, corporate officesCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial services, banking industryRetail, telecommunications, banking, various service sectors
Common Search & Comparison IntentUnderstanding support roles within banking branchesCustomer service roles across industries

The main difference between a Branch Support Specialist and a Customer Service Representative lies in their focus and environment. Branch Support Specialists typically work within banking branches, handling specialized support tasks related to banking operations, while Customer Service Representatives work across various industries, providing general customer assistance. Both roles require strong communication skills, but the Branch Support Specialist often needs specific banking knowledge and certifications.

How much does a branch support specialist make?

A branch support specialist typically earns between $35,000 and $50,000 annually, depending on experience, location, and the employer. The role often requires strong customer service skills and familiarity with banking or retail environments.

What is a branch support specialist?

Branch Support Specialists are professionals who provide administrative and operational assistance to a bank's branch or network of branches. They ensure smooth day-to-day operations by supporting staff, addressing customer inquiries, managing documentation, handling transactions, and helping resolve issues. Their role often involves coordinating with various departments, maintaining compliance with policies, and contributing to a positive customer experience. They may also assist with training new staff and implementing procedural improvements.

How does a branch support specialist typically interact with other departments in a financial institution?

As a Branch Support Specialist, you'll regularly collaborate with departments such as operations, IT, and customer service to ensure branch processes run smoothly. This role often acts as a bridge between front-line staff and back-office functions, helping to resolve issues, implement new procedures, and support compliance initiatives. Effective communication and teamwork are essential, as you'll be coordinating with various teams to streamline workflows and address any operational challenges that arise. This cross-functional interaction not only enhances your problem-solving skills but also provides valuable exposure to different areas within the organization, which can support your long-term career growth.

What are the key skills and qualifications needed to thrive as a branch support specialist, and why are they important?

To thrive as a Branch Support Specialist, you need strong organizational skills, attention to detail, and a background in customer service or administrative support, often supported by a high school diploma or associate degree. Familiarity with office software, customer relationship management (CRM) systems, and sometimes banking or financial platforms is typically required. Excellent communication, problem-solving, and multitasking abilities help you provide effective support and foster positive client interactions. These skills are vital to ensure efficient branch operations, high customer satisfaction, and smooth workflow coordination.
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Branch Support Specialist jobs near you
Infographic showing various Branch Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,903 per year, or $23 per hour.

Branch Support Specialist - Security

Allied Universal

Houston, TX • On-site

$18.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 8 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,556 frontline employees who took The Breakroom Quiz

77th of 116 rated security

Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Branch Support Specialist - Security
Zip Code: 77092
Full Time
21+ Years of Age
Security Experience - 6+ Months
Access Control/Badge Experience
Comfortable Using Computer or Tablet
Guard Card/License
Lift Up to 20 lbs
Pay Rate: $18.50
Allied Universal® is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration.
RESPONSIBILITIES:
  • Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies
  • Assist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees
  • Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program
  • Assist with the workers' compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor's notes and return to work programs
  • Receive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork
  • Maintain post-hire WinTeam data entry; coordinatee with Payroll to ensure changes are completed properly; respond to questions as needed
  • Receive inquiries from outside vendors on unemployment claims
  • Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reports
  • Coordinate employee relations programs under the direction of Corporate Human Resources

QUALIFICATIONS:
  • High School diploma or equivalent
  • Prior work experience in a professional administrative environment
  • Able to focus and multi-task in a busy environment
  • Ability to successfully handle stressful situations in a calm and professional manner
  • Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
  • Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
  • Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

PREFERRED QUALIFICATIONS:
  • College degree in business, human resources, or related field of study
  • Human resources and/or recruiting experience
  • Experience using iCIMS or other Applicant Tracking System
  • Experience using WinTeam or other Human Resources Information System
  • Experience using DOMO or other business intelligence tool

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1651510

What Allied Universal employees say

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Benefits

Hours and flexibility

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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