ZipRecruiter

Log In

1

Virtual Engagement Associate Jobs (NOW HIRING)

Morgan Stanley

VEA - Team Manager

Tempe, AZ

The Virtual Engagement Associate Program (VEA) was launched to support experienced Financial Advisors by executing aspects of their individual business development strategies. By leveraging Morgan ...

Morgan Stanley

VEA - Team Manager

Purchase, NY

The Virtual Engagement Associate Program (VEA) was launched to support experienced Financial Advisors by executing aspects of their individual business development strategies. By leveraging Morgan ...

Morgan Stanley

VEA - Team Manager

Purchase, NY · On-site

The Virtual Engagement Associate Program (VEA) was launched to support experienced Financial Advisors by executing aspects of their individual business development strategies. By leveraging Morgan ...

Imagine Pediatrics

Patient Engagement Associate

We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside ... Patient Engagement Associate with Imagine Pediatrics, you will be responsible for telephonic ...

Pfizer

This position will require regularliveinfieldcustomer engagement in addition to virtual engagements ... Minimum 2 years of experience in one or more of the following OR an associate's degree with 6+ ...

next page

Showing results 1-20

All JobsVirtual Engagement Associate Jobs

Virtual Engagement Associate information

See salary details

$23K

$47K

$72.5K

How much do virtual engagement associate jobs pay per year?

As of Jun 26, 2026, the average yearly pay for virtual engagement associate in the United States is $46,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $55,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Virtual Engagement Associate jobs? Cities with the most Virtual Engagement Associate job openings:
What states have the most Virtual Engagement Associate jobs? States with the most job openings for Virtual Engagement Associate jobs include:
What job categories do people searching Virtual Engagement Associate jobs look for? The top searched job categories for Virtual Engagement Associate jobs are:
Virtual Engagement Associate jobs near you
Digital Engagement Associate

Digital Engagement Associate

Desert Financial Credit Union

Phoenix, AZ

Full-time

Posted 9 days ago

Desert Financial Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

The Digital Engagement Associate contributes to the success of the credit union by responding to member inquiries, enhancing member interactions, and strengthening relationships through digital channels including chat, email, and phone. They support organizational objectives for growth and deepening member relationships by providing accurate information and making appropriate product and service recommendations. Digital Engagement Associates manage a high volume of member interactions while delivering timely, professional and positive experiences. They positively represent the credit union with integrity and exemplify Desert Financials’ Vision and Core Values through every interaction.

What you will do here:

Provide prompt, efficient, and accurate service in response to digital and phone requests, inquiries, or problems by researching and providing effective solutions that support member satisfaction and loyalty.

Create exceptional member experiences to achieve organizational objectives through in-depth knowledge of credit union products and services. Accurately assess member needs, educate members and recommend appropriate financial solutions that contribute to growth and engagement.

Demonstrate exceptional written and verbal communication skills with a high attention to detail and the ability to adapt tone for digital environments. Identify trends, escalate priority issues and collaborate across teams to improve processes and member experiences.

Exhibit high levels of personal drive and strong time management skills to effectively prioritize and manage workload to achieve performance objectives. Initiate and pursue self-development opportunities.

Maintain and expand knowledge of systems, processes, procedures, and regulatory guidelines. Demonstrate learning agility to adapt to new tools, technologies, and procedures.

Perform other job-related duties as assigned.

What you will need:

High School Diploma or GED required.

2+ years of customer service experience required.

1+ year Contact Center experience preferred.

Exceptional written and verbal communication skills with the ability to tailor tone and approach for digital channels (chat, email, phone) required.

Strong problem-solving, analytical and decision-making skills to assess member needs and identify appropriate solutions required.

Demonstrated emotional intelligence and empathy to build trust and positive connections in a virtual environment required.

Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail in a high-volume environment required. 

Demonstrated competence using Microsoft Office Suite (Outlook, Excel, Word) required.

Detailed knowledge of financial services and products such as auto loans, home equity loans, mortgage, deposit, and checking accounts preferred.

Extensive experience with member contact and ongoing relationship building preferred.

Contact Center experience working with chat, digital and/or phone systems preferred.

Working knowledge of Saleforce.com or similar CRM systems preferred.

NMLS – Nationwide Multistate Licensing System required.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.

What Desert Financial Credit Union employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply