ZipRecruiter

Log In

1

Branch Support Manager Jobs in Alabama (NOW HIRING)

All-in-Credit-Unio

IT Support Manager

Daleville, AL · On-site

$83K - $125K/yr

Manage computer setup, installation, troubleshooting, upgrades, maintenance, and support for new branch expansions. * Research, purchase, and maintain hardware, software, and mobile devices needed to ...

All In Credit Union

IT Support Manager

Daleville, AL · On-site

$83K - $125K/yr

Manage computer setup, installation, troubleshooting, upgrades, maintenance, and support for new branch expansions. * Research, purchase, and maintain hardware, software, and mobile devices needed to ...

CraneWorks

Branch Manager

Opelika, AL

Branch Manager- CraneWorks & RentalWorks Location: Lanett, AL Reports to: General Manager ... Coordinate resources and workflow to support efficient crane operations and customer commitments.

New

CraneWorks, Inc

Branch Manager

Lanett, AL · On-site

Branch Manager- CraneWorks & RentalWorks Location: Lanett, AL Reports to: General Manager ... support services across the Southeast and beyond. Our team is built on a foundation of integrity ...

CraneWorks, Inc

Branch Manager

Lafayette, AL · On-site

Branch Manager- CraneWorks & RentalWorks Location: Lanett, AL Reports to: General Manager ... support services across the Southeast and beyond. Our team is built on a foundation of integrity ...

New

CraneWorks, Inc

Branch Manager

Lanett, AL · On-site

Branch Manager- CraneWorks & RentalWorks Location: Lanett, AL Reports to: General Manager ... support services across the Southeast and beyond. Our team is built on a foundation of integrity ...

CraneWorks

Branch Manager

Lanett, AL

Branch Manager- CraneWorks & RentalWorks Location: Lanett, AL Reports to: General Manager ... Coordinate resources and workflow to support efficient crane operations and customer commitments.

CraneWorks, Inc

Branch Manager

Opelika, AL · On-site

Branch Manager- CraneWorks & RentalWorks Location: Lanett, AL Reports to: General Manager ... support services across the Southeast and beyond. Our team is built on a foundation of integrity ...

CraneWorks, Inc

Branch Manager

Lafayette, AL · On-site

Branch Manager- CraneWorks & RentalWorks Location: Lanett, AL Reports to: General Manager ... support services across the Southeast and beyond. Our team is built on a foundation of integrity ...

CraneWorks

Branch Manager

Lafayette, AL · On-site

Branch Manager- CraneWorks & RentalWorks Location: Lanett, AL Reports to: General Manager ... Coordinate resources and workflow to support efficient crane operations and customer commitments.

New

CraneWorks, Inc

Branch Manager

Opelika, AL · On-site

Branch Manager- CraneWorks & RentalWorks Location: Lanett, AL Reports to: General Manager ... support services across the Southeast and beyond. Our team is built on a foundation of integrity ...

New

PGW Auto Glass

Branch Manager

Birmingham, AL · On-site

This role oversees all aspects of daily branch operations, including safety, customer satisfaction, inventory management, labor productivity, cost control, and sales support. The Site Manager uses ...

Plimpton and Hills Corp.

Provide leadership, direction, and support to branch associates while fostering a positive, collaborative, and high-performance work environment. * Oversee and manage counter sales, shipping ...

World Acceptance Corporation

Branch Manager

Opelika, AL · On-site

$40K - $42K/yr

Branch Manager The Branch Manager is responsible for driving branch growth, portfolio performance ... Handle escalated customer concerns and make sound business decisions that support branch success.

World Acceptance Corporation

Branch Manager

Opelika, AL · On-site

$40K - $42K/yr

Handle escalated customer concerns and make sound business decisions that support branch success ... Experience managing branch, store, or business operations * Experience leading and developing ...

PGW New Branding

Branch Manager

Birmingham, AL · On-site

This role oversees all aspects of daily branch operations, including safety, customer satisfaction, inventory management, labor productivity, cost control, and sales support. The Site Manager uses ...

World Acceptance Corporation

Branch Manager

Foley, AL · On-site

Handle escalated customer concerns and make sound business decisions that support branch success ... Experience managing branch, store, or business operations * Experience leading and developing ...

next page

Showing results 1-20

All JobsBranch Support JobsBranch Support Manager JobsBranch Support Manager Jobs in Alabama

Branch Support Manager information

What is a branch support manager?

Branch Support Managers oversee the administrative and operational functions of a branch office, ensuring smooth day-to-day operations and supporting staff needs. They are responsible for implementing company policies, managing resources, optimizing workflows, and often serve as a liaison between the branch and corporate headquarters. Their role can include supervising support staff, handling customer issues, and maintaining compliance with regulations. By doing so, they help enhance productivity and ensure that the branch meets its performance targets.

What are the key skills and qualifications needed to thrive as a branch support manager?

To thrive as a Branch Support Manager, you need strong organizational abilities, leadership experience, and a background in business administration or a related field. Familiarity with CRM systems, office productivity software, and occasionally financial management tools is typically required. Excellent communication, problem-solving, and team-building skills help you support staff and ensure smooth branch operations. These competencies are vital for maintaining operational efficiency, staff engagement, and high customer service standards.

How does a branch support manager typically collaborate with other departments to ensure smooth branch operations?

A Branch Support Manager regularly works alongside departments such as HR, IT, and Operations to resolve issues and implement process improvements across branch locations. This role often serves as a liaison, coordinating communication between frontline staff and upper management, and ensuring that policies and procedures are consistently followed. Effective collaboration is essential for addressing operational challenges, supporting training initiatives, and maintaining a high standard of customer service across all branches.

What is the difference between Branch Support Manager vs Customer Service Supervisor?

AspectBranch Support ManagerCustomer Service Supervisor
Primary FocusOversees branch operations, staff, and support functionsManages customer service team and handles customer interactions
Required CredentialsOften requires management experience, industry-specific certificationsCustomer service experience, sometimes certifications in communication
Work EnvironmentBranch locations, corporate officesCall centers, retail outlets, or service centers
Employer UsageFinancial institutions, retail chains, banksRetail, banking, telecom, and service industries

While both roles involve supporting customer needs, the Branch Support Manager has a broader scope, overseeing branch operations and staff, whereas the Customer Service Supervisor focuses primarily on managing customer service teams and direct customer interactions.

What cities in Alabama are hiring for Branch Support Manager jobs?

Cities in Alabama with the most Branch Support Manager job openings:

Infographic showing various Branch Support Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Branch Support Services Representative

Russellville, AL • On-site

CB&S Bank
Commercial Banking • 201 - 500 employees
Learn more about CB&S Bankexternal

$13.25 - $17.75/hr

Full-time

Re-posted 2 days ago

Job description

GENERAL FUNCTION

Provides assistance and quality customer service to retail employees and other bank employees. Completes daily tasks as assigned.

MAJOR DUTIES AND RESPONSIBILITIES

· Entry level into this area is concerned with acquiring the knowledge and skills to efficiently and accurately perform the duties of the department.

· Follows established procedures and management policies to provide good system controls and files to safeguard financial information.

· Maintains sufficient records for good audit trails of all transactions handled by the department.

· Meets reporting deadlines as directed.

· Performs job functions of the department, including but not limited to:

o Edits, corrects, and processes transactions to customer accounts – processes research and adjustments.

o Captures, indexes and manages customer documentation in centralized system- processes outgoing mail.

o Verifies and balances bank accounts, monitors and clears exceptions.

o Balances all teller related activities- processes incoming mail- processes returned mail- processes credit verifications.

ADDITIONAL RESPONSIBILITIES:

· Maintains accurate department records.

· Assists in research on an as needed basis.

· Knowledgeable of bank transcodes and their usage for all applications.

· Knowledgeable of all bank products and services.

· Performs any other duties needed in the maintenance of the department or any other department as directed by management.

· Assists other departments as needed.

JOB QUALIFICATIONS

· High school graduate or equivalent.

· One year of operational experience, customer service experience or equivalent.

· Must be able to set priorities and demonstrate excellent organizational skills.

· Good communication skills, both verbal and written.

· Ability to interact well with all bank personnel.

· Ability to perform repetitive tasks and to operate well within time restraints.

· Demonstrated ability in working with computers.

· Must be able to follow specific instructions.

· Must have good motor skills, continuous movement of hands.

· Ability to perform repetitive tasks.

· Ability to sit for extended periods of time.

· Demonstrates proficiency and commitment to excellence in performance of duties.

· Knowledgeable of regulations governing transactions in relation to deposit and loan accounts

· Individual has demonstrated aptitude for banking and begins developing a general knowledge of bank operations.

Apply