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Branch Support Administrator Jobs (NOW HIRING)

JOB REQUISITION Operational Support Administrator LOCATION IL CHICAGO Robert Half is seeking an ... branch locations. Action / Next steps: Sound good? If you think it's worth having a chat with us ...

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SierTeK Ltd. is seeking a Course Support Administrators to support an opportunity at Wright ... Support and maintain SharePoint sites in collaboration with the branch SharePoint Manager and ...

Branch Support Coordinator, Ambius

Irving, TX ยท On-site

$17.25 - $23.75/hr

General Admin Tasks * Responsible for the day to day branch administrative duties such as customer ... WDS Support (Sales Delivery Tickets, Replacement Tickets/ Blooming Tickets; Master Blooming ...

General Admin Tasks * Responsible for the day to day branch administrative duties such as customer ... WDS Support (Sales Delivery Tickets, Replacement Tickets/ Blooming Tickets; Master Blooming ...

Branch Support Coordinator, Ambius

Dallas, TX

$17.75 - $24.50/hr

General Admin Tasks * Responsible for the day to day branch administrative duties such as customer ... WDS Support (Sales Delivery Tickets, Replacement Tickets/ Blooming Tickets; Master Blooming ...

The Loan Support Administrator is responsible for providing guidance to CrossCountry Mortgage ... The Loan Support team acts as a central point of contact for Branch and Corporate employees in need ...

The Loan Support Administrator is responsible for providing guidance to CrossCountry Mortgage ... The Loan Support team acts as a central point of contact for Branch and Corporate employees in need ...

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Branch Support Administrator information

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$13

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$52

How much do branch support administrator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for branch support administrator in the United States is $26.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Branch Support Administrator vs Customer Service Representative?

AspectBranch Support AdministratorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting within a bank or financial institution, supporting branch operationsCall centers, retail locations, or office environments assisting customers directly
Employer & Industry UsageFinancial institutions, banks, credit unionsRetail, banking, telecom, and service industries
Common Search & Comparison IntentUnderstanding administrative support roles within banking branchesCustomer interaction and service roles in various industries

The main difference between a Branch Support Administrator and a Customer Service Representative lies in their focus. The Branch Support Administrator primarily handles administrative tasks supporting branch operations within financial institutions, while Customer Service Representatives focus on direct customer interactions and service delivery. Both roles require strong communication skills, but the Administrator's role is more internally focused on support functions.

Is a branch support administrator a good job?

A branch support administrator is responsible for providing administrative assistance within a branch, including managing records, coordinating communication, and supporting staff. The role typically requires strong organizational skills, proficiency with office software, and the ability to handle multiple tasks efficiently. It can be a stable position with opportunities for advancement in administrative or managerial roles.

What is the role of a Branch Support Administrator?

A Branch Support Administrator is responsible for providing administrative support to a branch or office, including managing documentation, coordinating communication, and assisting with daily operations. They often handle tasks such as scheduling, data entry, and customer service to ensure smooth branch functioning.

What cities are hiring for Branch Support Administrator jobs?

Cities with the most Branch Support Administrator job openings:

What states have the most Branch Support Administrator jobs?

States with the most job openings for Branch Support Administrator jobs include:

What are popular job titles related to Branch Support Administrator jobs?

For Branch Support Administrator jobs, the most frequently searched job titles are:

Infographic showing various Branch Support Administrator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $55,447 per year, or $26.7 per hour.

Branch Support Administrator

Washington, DC โ€ข On-site

$22 - $28/hr

Full-time

Posted 3 days ago

New


Job description

 Purpose of Position:
Amalgamated Bank seeks a Branch Support Administrator to provide client, administrative service and a high quality of customer service in a broad variety of activities.


Essential Job Functions: 


  1. Provide administrative support to the department, to render quality service to clients and customers in need of special handling
  2. Responsible for managing, processing, and tracking all retail and commercial new account opening paperwork
  3. Provide support to the Commercial Banking team as needed
  4. Perform all RBR duties such as stop payment orders, process deposits / withdrawals, cash checks etc. 
  5. Maintain neat and accurate files, record, client correspondence, and statements. Daily scanning of documents ensuring all is appropriately indexed and reviewed
  6. Conduct investigations regarding discrepancies in accounts. Maintain spreadsheet regarding all pending investigations for accounts and resolutions
  7. Review large item checks daily, return item processing and consult with appropriate account officer in the pay decision process. Notify customers of overdraft, as appropriate. Prepare and submit customer’s request for transfers of money or deposits to cover overdrafts 
  8. Process and ship monthly customer bank statements and CD Rom packages
  9. Perform file maintenance on accounts as necessary
  10. Receive and respond to all telephone inquiries. Assist customers and respond to their general banking needs. Notify account officer of any problems or concerns
  11. Process stop payments, internal transfers, International and Domestic wire transfers, process deposits/withdrawals, cash checks, collection items, ATM/debit card issuance and account closeouts for customers
  12. Contact customers on maturity of treasury bills, treasury notes, certificates of deposit, participation certificates and time deposits for instructions upon maturities or for the purchase of new investments
  13. Support the retail branch by performing both teller and customer service functions according to needs
  14. Perform all aspects of opening and maintaining a variety of accounts in accordance with Bank policy and procedure, including but not limited to the Bank’s CIP and customer service policies
  15. Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts 
  16. Approve checks (up to authorized limit) using knowledge of account history and account information on file, to make decision on whether to cash
  17. Knowledge and use of the Bank’s Redi system to keep current with updates to policy and procedures
  18. Open and close the branch in the absence of the branch officers
  19. Perform various administrative duties as directed by Manager

Knowledge, Skills and Experience Requirements


  1. High School Diploma or equivalent
  2. A minimum of two (2) years Teller experience required or successfully completing the teller training course in lieu of Teller experience
  3. Strong interpersonal and communication skills to build rapport with prospective and existing customers
  4. Must be flexible to work and/or transfer throughout the network, on an as needed basis
  5. Detailed knowledge of banking procedures, regulations and all Branch related functions and terminal systems


Our job titles may span more than one career level. The starting hourly salary for this role is between $22.00 – $28.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.