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Branch Operations Jobs (NOW HIRING)

Servbank

Branch Operations Specialist

Champaign, IL · On-site

$62.80K - $73.50K/yr

The Branch Operations Specialist is a pivotal member of the centralized operations departments, responsible for overseeing daily branch operations, maintaining process integrity, and ensuring ...

Servbank

Branch Operations Specialist

Melville, NY · On-site

$62.80K - $73.50K/yr

The Branch Operations Specialist is a pivotal member of the centralized operations departments, responsible for overseeing daily branch operations, maintaining process integrity, and ensuring ...

Servbank, sb Inc.

Branch Operations Specialist

Melville, NY · On-site

$62.80K - $73.50K/yr

Description The Branch Operations Specialist is a pivotal member of the centralized operations departments, responsible for overseeing daily branch operations, maintaining process integrity, and ...

Servbank, sb Inc.

Branch Operations Specialist

Danville, IL · On-site

$62.80K - $73.50K/yr

Description The Branch Operations Specialist is a pivotal member of the centralized operations departments, responsible for overseeing daily branch operations, maintaining process integrity, and ...

Servbank, sb Inc.

Branch Operations Specialist

Phoenix, AZ · On-site

$62.80K - $73.50K/yr

Description The Branch Operations Specialist is a pivotal member of the centralized operations departments, responsible for overseeing daily branch operations, maintaining process integrity, and ...

FIRST BANKERS TRUST GROUP

Branch Operations Officer

Mendon, IL · On-site

$16.50 - $22.25/hr

First Bankers Trust Company is seeking a Branch Operations Officer for our Mendon Branch--someone who values efficiency, leadership, and making a positive impact in the community we serve. Why Join ...

Servbank, sb Inc.

Branch Operations Specialist

Watseka, IL · On-site

$62.80K - $73.50K/yr

Description The Branch Operations Specialist is a pivotal member of the centralized operations departments, responsible for overseeing daily branch operations, maintaining process integrity, and ...

Servbank

Branch Operations Specialist

Danville, IL · On-site

$62.80K - $73.50K/yr

The Branch Operations Specialist is a pivotal member of the centralized operations departments, responsible for overseeing daily branch operations, maintaining process integrity, and ensuring ...

Servbank

Branch Operations Specialist

Clifton, IL · On-site

$62.80K - $73.50K/yr

The Branch Operations Specialist is a pivotal member of the centralized operations departments, responsible for overseeing daily branch operations, maintaining process integrity, and ensuring ...

Worldpac

Branch Operations Lead

Edina, MN · On-site

$19 - $25.25/hr

Reports to Branch Operations Manager and Assistant Branch Operations Manager General Duties Assists Branch Operations Management in leading daily warehouse operations. Essential Functions Spends ...

Servbank

Branch Operations Specialist

Oswego, IL · On-site

$62.80K - $73.50K/yr

The Branch Operations Specialist is a pivotal member of the centralized operations departments, responsible for overseeing daily branch operations, maintaining process integrity, and ensuring ...

Servbank

Branch Operations Specialist

Melville, NY · On-site

$62.80K - $73.50K/yr

The Branch Operations Specialist is a pivotal member of the centralized operations departments, responsible for overseeing daily branch operations, maintaining process integrity, and ensuring ...

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Branch Operations information

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$39K

$71.7K

$114K

How much do branch operations jobs pay per year?

As of May 30, 2026, the average yearly pay for branch operations in the United States is $71,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Branch Operations, and why are they important?

To thrive in Branch Operations, you need strong organizational skills, financial acumen, and experience in operational management—often supported by a relevant degree or background in business or finance. Familiarity with branch management software, CRM systems, and financial reporting tools is typically required. Exceptional communication, leadership, and problem-solving abilities help you excel in leading teams and ensuring smooth daily operations. These skills and qualities are vital for maintaining efficiency, compliance, and customer satisfaction at the branch level.

What are some common challenges faced in a Branch Operations role and how can they be managed effectively?

Branch Operations professionals often encounter challenges such as coordinating multiple tasks under tight deadlines, ensuring regulatory compliance, and managing team performance. Effective communication and strong organizational skills are crucial to prioritize responsibilities and handle unexpected issues. Building good relationships with both internal teams and customers can also help streamline processes and resolve conflicts efficiently. Regular training on compliance updates and process improvements can further enhance operational efficiency.

What are branch operations?

Branch operations refer to the day-to-day activities and processes involved in managing a local branch of a company, often within banking, retail, or service industries. This includes overseeing customer service, cash handling, compliance with company policies, staff management, and ensuring smooth business transactions. The branch operations team ensures that the branch runs efficiently, supports business goals, and maintains high standards of customer satisfaction. They also play a crucial role in implementing corporate policies at the local level and resolving any operational issues that arise.

What is the difference between Branch Operations vs Customer Service Representative?

AspectBranch OperationsCustomer Service Representative
Primary RoleOversees branch functions, manages staff, ensures compliance, and handles operational tasksAssists customers, processes transactions, and provides product information
Required SkillsOperational management, compliance knowledge, leadershipCommunication skills, product knowledge, problem-solving
Work EnvironmentBank branches, corporate officesBank branches, call centers, retail locations
CertificationsTypically no specific certifications required, but relevant banking or management certifications can helpCustomer service training, banking product knowledge

While both roles are essential in banking, Branch Operations focuses on managing branch functions and staff, ensuring smooth operations, and compliance. Customer Service Representatives primarily interact with customers, assisting with transactions and inquiries. Understanding these differences helps job seekers identify the right career path within banking environments.

What cities are hiring for Branch Operations jobs? Cities with the most Branch Operations job openings:
What are the most commonly searched types of Branch Operations jobs? The most popular types of Branch Operations jobs are:
What states have the most Branch Operations jobs? States with the most job openings for Branch Operations jobs include:
Branch Operations jobs near you
Infographic showing various Branch Operations job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $71,673 per year, or $34.5 per hour.

Branch Operations Specialist

Servbank

Champaign, IL • On-site

$62.80K - $73.50K/yr

Full-time

Posted 28 days ago

Job description

Description:

The Branch Operations Specialist is a pivotal member of the centralized operations departments, responsible for overseeing daily branch operations, maintaining process integrity, and ensuring continual compliance with regulatory standards.


About Servbank:

Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.


Key Responsibilities

  • Coordinate daily branch operations to ensure efficiency, accuracy, and alignment with company policies.
  • Monitor and manage workflows and operational processes, identifying opportunities for improvement and implementing best practices.
  • Responsible for the development and ongoing review of branch operational policies and procedures, including drafting, updating, and periodic review to ensure alignment with operational needs and compliance requirements.
  • Ensure compliance with all applicable regulatory requirements, including timely completion of audits and adherence to internal controls.
  • Collaborate with branch leadership to develop and maintain appropriate staffing models, ensuring optimal coverage and resource allocation.
  • Assist in training and onboarding new staff members and support ongoing professional development initiatives.
  • Conduct regular reviews of branch performance metrics and prepare reports for management.
  • Serve as a point of contact for resolving operational issues and supporting branch staff in day-to-day activities.
  • Maintain detailed records of operational activities and compliance documentation.
  • Participate in the implementation of new systems, procedures, and technologies to enhance operational efficiency.
  • Foster a culture of continuous improvement, teamwork, and customer service excellence throughout the branch.
Requirements:


  • Bachelor’s degree in business administration, finance, or related field preferred.
  • Experience in banking, financial services, or branch operations strongly desired.
  • Strong knowledge of regulatory standards and operational procedures.
  • Excellent organizational, analytical, and communication skills.
  • Demonstrated ability to lead teams and manage multiple priorities effectively.
  • Proficiency in relevant computer applications and reporting systems.
  • This is a full-time position offering competitive compensation, benefits, and opportunities for career advancement within the organization.



EEO Statement:

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.