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Branch Operations Jobs (NOW HIRING)

Branch Operations Manager Responsibilities: * Live our mission statement centered on our values of respect, service, and excellence * Works under the direction of the branch manager and is ...

Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch Manager, playing a critical role in driving operational excellence, sales process optimization, and team ...

Branch Operations Manager Responsibilities: * Live our mission statement centered on our values of respect, service, and excellence * Works under the direction of the branch manager and is ...

Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch Manager, playing a critical role in driving operational excellence, sales process optimization, and team ...

Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch Manager, playing a critical role in driving operational excellence, sales process optimization, and team ...

Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch Manager, playing a critical role in driving operational excellence, sales process optimization, and team ...

Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch Manager, playing a critical role in driving operational excellence, sales process optimization, and team ...

Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch Manager, playing a critical role in driving operational excellence, sales process optimization, and team ...

Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch Manager, playing a critical role in driving operational excellence, sales process optimization, and team ...

Branch Operations Manager

Detroit, MI · On-site

$80K - $95K/yr

The Branch Operations Manager will often be a player/coach responsible for leading a safe, high-performing, customer-focused team. The Branch Operations Manager will recruit, hire, train and retain ...

Branch Operations Manager The Branch Operations Manager is a strategic partner to the Branch Manager, playing a critical role in driving operational excellence, sales process optimization, and team ...

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Branch Operations information

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$39K

$71.7K

$114K

How much do branch operations jobs pay per year?

As of Sep 13, 2026, the average yearly pay for branch operations in the United States is $71,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What is branch operations?

Branch operations refer to the day-to-day activities and processes involved in managing a local branch of a company, often within banking, retail, or service industries. This includes overseeing customer service, cash handling, compliance with company policies, staff management, and ensuring smooth business transactions. The branch operations team ensures that the branch runs efficiently, supports business goals, and maintains high standards of customer satisfaction. They also play a crucial role in implementing corporate policies at the local level and resolving any operational issues that arise.

What are some common challenges faced in a branch operations role and how can they be managed effectively?

Branch Operations professionals often encounter challenges such as coordinating multiple tasks under tight deadlines, ensuring regulatory compliance, and managing team performance. Effective communication and strong organizational skills are crucial to prioritize responsibilities and handle unexpected issues. Building good relationships with both internal teams and customers can also help streamline processes and resolve conflicts efficiently. Regular training on compliance updates and process improvements can further enhance operational efficiency.

What are the key skills and qualifications needed to thrive in branch operations, and why are they important?

To thrive in Branch Operations, you need strong organizational skills, financial acumen, and experience in operational management—often supported by a relevant degree or background in business or finance. Familiarity with branch management software, CRM systems, and financial reporting tools is typically required. Exceptional communication, leadership, and problem-solving abilities help you excel in leading teams and ensuring smooth daily operations. These skills and qualities are vital for maintaining efficiency, compliance, and customer satisfaction at the branch level.

What is the difference between Branch Operations vs Customer Service Representative?

AspectBranch OperationsCustomer Service Representative
Primary RoleOversees branch functions, manages staff, ensures compliance, and handles operational tasksAssists customers, processes transactions, and provides product information
Required SkillsOperational management, compliance knowledge, leadershipCommunication skills, product knowledge, problem-solving
Work EnvironmentBank branches, corporate officesBank branches, call centers, retail locations
CertificationsTypically no specific certifications required, but relevant banking or management certifications can helpCustomer service training, banking product knowledge

While both roles are essential in banking, Branch Operations focuses on managing branch functions and staff, ensuring smooth operations, and compliance. Customer Service Representatives primarily interact with customers, assisting with transactions and inquiries. Understanding these differences helps job seekers identify the right career path within banking environments.

More about Branch Operations jobs

What cities are hiring for Branch Operations jobs?

Cities with the most Branch Operations job openings:

What are the most commonly searched types of Branch Operations jobs?

The most popular types of Branch Operations jobs are:

What states have the most Branch Operations jobs?

States with the most job openings for Branch Operations jobs include:

Infographic showing various Branch Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $71,673 per year, or $34.5 per hour.

Branch Operations Manager

Kansas City, MO

lansing
Real Estate • 11 - 50 employees

Full-time

Re-posted 27 days ago


Job description

Branch Operations Manager Responsibilities:
  • Live our mission statement centered on our values of respect, service, and excellence
  • Works under the direction of the branch manager and is responsible for the day-to-day operation of the branch
  • Plays a critical role in the profitability of the branch and assists the branch manager with P&L management
  • Supervises the inside sales staff and the warehouse manager
  • Serves as the “go-to” leader for customer service opportunities and issues
  • Searches for ways to improve branch operations and sales
  • Monitors all branch operations, including: warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports using Lansing's "day's work in a day's time" philosophy
  • Works alongside the warehouse manager and associates
  • Uses company's sophisticated inventory management network, which ties all Lansing branches together
  • Responsible for branch staffing
  • Does what is necessary to get the job done while following our mission statement
Branch Operations Manager Qualifications:
  • Experienced manager and supervisor with the ability to motivate subordinates
  • High integrity and energy while working in a fast-paced environment
  • Experienced manager with the ability to motivate subordinates
  • Experience with building products either as a salesperson or in senior warehouse roles
  • Ability to meet -- and reach -- personal goals
  • Strong interest in sales and/or retail as evidenced by previous jobs or by education
  • Excellent interpersonal skills -- the ability to work one-on-one with customers and the ability to resolve sensitive business-related issues
  • Strong computer knowledge
  • All-around business professional with exceptional telephone etiquette
  • Competitor with a hunger for success and the willingness to go the extra mile
  • Strong communication and social skills
  • Heavy lifting -- up to 70 pounds -- may be required on occasion

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