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Branch Operations Assistant Jobs (NOW HIRING)

Ritchie Bros.

Branch Operations Assistant

Caseyville, IL · On-site

$19.26 - $24.07/hr

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office ...

Ritchie Bros.

Branch Operations Assistant

Rosharon, TX · On-site

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office ...

Ritchie Bros.

Branch Operations Assistant

Fremont, CA · On-site

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office ...

Ritchie Bros.

Branch Operations Assistant

Fremont, CA · On-site

$23.50/hr

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office ...

Ritchie Bros.

Branch Operations Assistant

Tucson, AZ · On-site

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office ...

Ritchie Bros.

Branch Operations Assistant

Odessa, TX · On-site

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office ...

Ritchie Bros.

Branch Operations Assistant

Sparks, NV · On-site

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office ...

Ritchie Bros.

Branch Operations Assistant

South Bend, IN · On-site

$22/hr

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office ...

Ritchie Bros.

Branch Operations Assistant

Las Vegas, NV · On-site

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office ...

Ritchie Bros.

Branch Operations Assistant

Las Vegas, NV · On-site

$19.50 - $24/hr

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office ...

Ritchie Bros.

Branch Operations Assistant

Ashland, KY · On-site

$17.34 - $21.66/hr

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office ...

Ritchie Bros.

Branch Operations Assistant

Commerce City, CO · On-site

$21.19 - $26.48/hr

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office ...

Ritchie Bros.

Branch Operations Assistant

Rosharon, TX · On-site

$21.25/hr

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office ...

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Branch Operations Assistant information

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$11

$19

$30

How much do branch operations assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for branch operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Branch Operations Assistant vs Customer Service Representative?

AspectBranch Operations AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in banking or financeHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentBank branches, financial institutions, retail banking settingsCall centers, retail stores, banking branches, customer support centers
Employer & Industry UsageFinancial institutions, banks, credit unionsRetail companies, banks, service providers
Common Search & Comparison IntentUnderstanding operational support roles in bankingCustomer interaction and service roles in banking or retail

The main difference between a Branch Operations Assistant and a Customer Service Representative lies in their focus. The Branch Operations Assistant primarily handles back-office tasks, ensuring smooth branch operations, while the Customer Service Representative focuses on direct customer interactions and support. Both roles are essential in banking environments but serve different functions within the customer experience and operational processes.

What does a branch operations assistant do?

A branch operations assistant supports daily activities at a branch or office, including handling customer transactions, maintaining records, managing administrative tasks, and ensuring smooth operations. They often use office software and may assist with compliance and customer service to help the branch run efficiently.

What does a branch operations assistant get paid?

The salary for a branch operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced assistants or those in high-cost areas can earn more. Compensation often includes benefits such as health insurance and paid time off.

What is a branch operations assistant?

A branch operations assistant supports the daily functions of a branch or office, handling tasks such as customer service, data entry, and administrative duties. They often work with banking or retail environments and may use software tools to manage transactions and records.

What cities are hiring for Branch Operations Assistant jobs?

Cities with the most Branch Operations Assistant job openings:

What are the most commonly searched types of Branch Operations jobs?

The most popular types of Branch Operations jobs are:

What states have the most Branch Operations Assistant jobs?

States with the most job openings for Branch Operations Assistant jobs include:

What are popular job titles related to Branch Operations Assistant jobs?

For Branch Operations Assistant jobs, the most frequently searched job titles are:

Infographic showing various Branch Operations Assistant job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Branch Operations Assistant

Caseyville, IL • On-site

Ritchie Bros.
Machinery Manufacturing • 5 - 10K employees
Learn more about Ritchie Bros.external

Full-time

Posted 14 days ago

Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office, performing various yard functions, including Loader Operation, to ensure that all key information is recorded on incoming vehicles and assist with upkeep and maintenance of these vehicles throughout the sale process.

  • Strong leadership skills.
  • Superior time management skills.
  • Ability to work independently.
  • Strong proficiency in problem resolution.
  • Excellent professional communication skills to interact effectively with customers & towers - both verbal and written.
  • Willing to learn how to operate a forklift (Within 90 days of starting position).
  • General mechanical knowledge of makes and models of vehicles required.
  • Experience in the equipment rental or construction industry and/or related field preferred.
  • Basic automotive repair skills preferred.
  • Previous forklift operating experience.
  • Strong Microsoft Office skills are required with above-average proficiency in Excel and PowerPoint
  • Must remain alert to potential hazards associated with heavy equipment and other vehicles operated in their work area.
  • This position involves outdoor work in all types of weather.
  • Provide various customer support services through mail, telephone, and direct personal contact.
  • Process orders and assignments and enter data into the computer system.
  • Reference pricing and delivery information.
  • Respond to customer questions, complaints, and requests.
  • Perform word processing assignments, filing, and related clerical duties.
  • Process all necessary paperwork for auction day, securing necessary approvals.
  • Follow well-established procedures and under the close direction of the supervisor.
  • Open to learning automobile titling.
  • Assist with other office functions as needed.
  • Vehicle check-in by recording and filing information on vehicles being assigned to the facility.
  • Detail (thoroughly clean) vehicles to improve their appearance to enhance their value at auction.
  • Safely operate passenger vehicles to move the vehicles around the facility and store them in the appropriate locations at the branch.
  • Assist visitors by providing appropriate guidance and/or directing them to the appropriate person for additional assistance.
  • Experienced loader operation.
  • Able and willing to report all violations of company policy to a supervisor or manager, immediately.
  • Subject matter expert for Yard Attendants, Loader Operators, and Customer Service Representatives
  • Other duties as assigned per business needs.

What Ritchie Bros. Auctioneers employees say

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