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Branch Manager Jobs in Rochester, NY (NOW HIRING)

M&T Bank

Branch Manager

Rochester, NY · On-site

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations ...

M&T Bank

Branch Manager

Rochester, NY · On-site

Branch Manager Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions ...

M&T Bank

Branch Manager

Rochester, NY

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations ...

S&K Building Services

Branch Manager

Rochester, NY · On-site

$80K - $90K/yr

S&K Building Services is seeking an experienced Branch Manager to lead operations and inspire a high-performing team. This is a key leadership role in a dynamic environment focused on service ...

S

Branch Manager

Rochester, NY · On-site

$70 - $95/hr

S&K Building Services is seeking an experienced Branch Manager to lead operations and inspire a high-performing team. This is a key leadership role in a dynamic environment focused on service ...

S&K Building Services

Branch Manager

Rochester, NY · On-site

S&K Building Services is seeking an experienced Branch Manager to lead operations and inspire a high-performing team. This is a key leadership role in a dynamic environment focused on service ...

Pracademic Partners

Branch Manager

Rochester, NY

BRANCH MANAGER Hunt EAS -- Rochester, New York Hunt EAS is seeking a collaborative and strategic leader to serve as Branch Manager for its Rochester, NY office. Reporting directly to the President ...

NBT Bank

Assistant Branch Manager

Penfield, NY · On-site

$22.63 - $30.17/hr

Pay Range: $22.63 - $30.17 As a strong support to the Branch Manager, the Assistant Branch Manager supervises daily activities to ensure high quality customer service. Provides coaching and ...

Hunt-EAS

Branch Manager

Rochester, NY · On-site

$110K/yr

Hunt EAS is seeking a collaborative and strategic leader to serve as Branch Manager for its Rochester, NY office. Reporting directly to the President & CEO, this highly visible leadership role ...

Hertz

Assistant Branch Manager

Webster, NY · On-site

$18.50/hr

The Assistant Branch Manager supervises the overall branch operations to ensure productivity and profitability of the branch as well as customer satisfaction. This will involve sales efforts and ...

Hunt-EAS

Branch Manager

Rochester, NY · On-site

$90 - $140/hr

Hunt EAS is seeking a collaborative and strategic leader to serve as Branch Manager for its Rochester, NY office. Reporting directly to the President & CEO, this highly visible leadership role ...

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$116.9K

How much do branch manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for branch manager in Rochester, NY is $72,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $84,900.00 per year, depending on experience, location, and employer.

What is a branch manager?

A Branch Manager is a professional responsible for overseeing the day-to-day operations of a branch office, typically within a bank or other financial institution. Their duties include managing staff, meeting sales targets, ensuring customer satisfaction, and maintaining compliance with company policies and regulations. Branch Managers play a key role in driving business growth, developing their teams, and representing the company within the local community.

What does a branch manager do?

Branch manager jobs can be found at a bank, car rental company, manufacturing company, or in retail. Their responsibilities are similar, but some duties depend on the specific field. As a branch manager at a bank, their responsibilities are to oversee the daily operations, manage employees, and meet with clients. Tasks may be similar at a car rental facility, but also include inspecting cars, ensuring that insurance paperwork is up to date, and balancing books.

What are the key skills and qualifications needed to thrive as a branch manager?

To thrive as a Branch Manager, you need strong leadership, financial management, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, banking or retail management systems, and sales analytics tools is typically required. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and foster positive client relationships. These skills are essential to meet performance targets, ensure operational efficiency, and drive branch growth.

How do branch managers typically balance administrative duties with team leadership responsibilities?

Branch Managers often face the challenge of managing both operational tasks—such as reporting, compliance, and budget oversight—and leading their team to achieve sales and customer service goals. Successful managers allocate dedicated time for administrative work while maintaining an open-door policy to support and coach staff throughout the day. Regular team meetings, clear goal-setting, and delegation of certain tasks help Branch Managers stay organized and ensure the branch operates smoothly. This balance is essential for meeting targets and fostering a positive work environment.

What is the difference between Branch Manager vs Loan Officer?

AspectBranch ManagerLoan Officer
Required CredentialsOften requires management experience, sometimes a degree in business or financeTypically requires a finance or banking-related degree, licensing, and certifications
Work EnvironmentOversees branch operations, manages staff, and ensures customer serviceWorks directly with clients to evaluate and approve loan applications
Employer & Industry UsageBanking, credit unions, financial institutionsMortgage companies, banks, credit unions

While both roles operate within banking and finance, a Branch Manager oversees overall branch operations and staff, whereas a Loan Officer focuses on evaluating and processing loan applications. The roles often collaborate but differ in responsibilities and required credentials.

Is it hard to be a branch manager?

Being a branch manager involves overseeing daily operations, managing staff, and meeting sales targets, which can be demanding and require strong leadership, organizational, and communication skills. The role often requires experience in the industry, problem-solving abilities, and sometimes certification or training, making it a challenging but rewarding position for those prepared for the responsibilities.
More about Branch Manager jobs

What are the most commonly searched types of Branch jobs in Rochester, NY?

The most popular types of Branch jobs in Rochester, NY are:

What job categories do people searching Branch Manager jobs in Rochester, NY look for?

The top searched job categories for Branch Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Branch Manager jobs?

Cities near Rochester, NY with the most Branch Manager job openings:

Branch Manager jobs near you
Infographic showing various Branch Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $72,988 per year, or $35.1 per hour.

Branch Manager

M&T Bank

Rochester, NY • On-site

Full-time

Re-posted 28 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

79th of 173 rated banks

Job description

Overview:
Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.
Primary Responsibilities:
  • Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
  • Leads team through coaching, performance management, and setting priority. Builds and develops branch staff.
  • Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions.
  • Proactively prospects and grows Business Banking relationships through outreach. Builds the bank's presence in the community
  • Conducts interviews and selects employees based on staffing model.
  • Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy.
  • Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets.
  • Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations.
  • Engages with all team members and business partners as appropriate.
  • Independently processes all Business Banking loan requests up to $100,000. Proactively bundle products and services as appropriate.
  • Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand.
  • Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Completes other related duties as assigned.
  • Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

Scope of Responsibilities:
This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.
Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager.
Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.
Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved.
Supervisory/ Managerial Responsibilities:
Branch Managers generally have direct reporting responsibility for branch staff.
Education and Experience Required:
Bachelor's degree,
OR, in lieu of degree,
Four (4) years' relevant experience. Minimum three years sales experience
Minimum two years' managerial experience or proven leadership abilities.
At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. Note: branch provides training for licensing within 6 months.
M&T Business Banking Specialist within 18 months of hire.
Demonstrated strong knowledge of Business Banking products, services and client relationship management.
M&T Way Certified
Precision Leadership Certified Bi-lingual/Spanish preferred
Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.
Experience with Internet and email preferred.
Education and Experience Preferred:
Demonstrated sales/business development experience and success. Has fundamental understanding of profitability.
Excellent communication and interpersonal skills.
Proven ability to demonstrate and coach exceptional customer service.
Ability to communicate and function professionally with all levels of personnel and business partners across the organization.
Strong financial services product knowledge preferred.
Strong organization, time management, and prioritization skills.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Rochester, New York, United States of America

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