TEMP BPO Associate
Lincoln, RI · On-site
We are currently seeking a TEMP BPO Associate to join our team in Lincoln, Rhode Island (US-RI ... In this role, you will be responsible for accurate case setup, review, outreach, documentation, and ...
TEMP BPO Associate
Lincoln, RI · On-site
We are currently seeking a TEMP BPO Associate to join our team in Lincoln, Rhode Island (US-RI ... In this role, you will be responsible for accurate case setup, review, outreach, documentation, and ...
TEMP BPO Associate
Lincoln, RI · On-site +1
$14.75 - $19.50/hr
We are currently seeking a TEMP BPO Associate to join our team in Lincoln, Rhode Island (US-RI ... In this role, you will be responsible for accurate case setup, review, outreach, documentation, and ...
TEMP BPO Associate
Lincoln, RI · On-site +1
$14.75 - $19.50/hr
We are currently seeking a TEMP BPO Associate to join our team in Lincoln, Rhode Island (US-RI ... In this role, you will be responsible for accurate case setup, review, outreach, documentation, and ...
TEMP BPO Associate
Lincoln, RI · On-site +1
$14.75 - $19.50/hr
We are currently seeking a TEMP BPO Associate to join our team in Lincoln, Rhode Island (US-RI ... In this role, you will be responsible for accurate case setup, review, outreach, documentation, and ...
TEMP BPO Associate
Lincoln, RI · On-site +1
$14.75 - $19.50/hr
We are currently seeking a TEMP BPO Associate to join our team in Lincoln, Rhode Island (US-RI ... In this role, you will be responsible for accurate case setup, review, outreach, documentation, and ...
BPO Senior Director
Lincoln, NE · Remote
$160K/yr
We are currently seeking a BPO Senior Director to join our team. We are seeking a dynamic and ... Applications are pre-screened using artificial intelligence technology and reviewed by NTT DATA ...
BPO Senior Director
Lincoln, NE · Remote
$160K/yr
We are currently seeking a BPO Senior Director to join our team. We are seeking a dynamic and ... Applications are pre-screened using artificial intelligence technology and reviewed by NTT DATA ...
BPO Senior Director
Lincoln, NE · On-site
$160K/yr
We are currently seeking a BPO Senior Director to join our team. We are seeking a dynamic and ... Applications are pre-screened using artificial intelligence technology and reviewed by NTT DATA ...
BPO Senior Director
Lincoln, NE · On-site
$160K/yr
We are currently seeking a BPO Senior Director to join our team. We are seeking a dynamic and ... Applications are pre-screened using artificial intelligence technology and reviewed by NTT DATA ...
Procurement and Vendor Operations Associate Director
Boston, MA · On-site
$157.60 - $236.40/hr
Lead quarterly business reviews (QBRs) and executive steering committee sessions with BPO partner leadership.* Act as the primary point of contact for matters with stakeholders, including the BPO ...
Procurement and Vendor Operations Associate Director
Boston, MA · On-site
$157.60 - $236.40/hr
Lead quarterly business reviews (QBRs) and executive steering committee sessions with BPO partner leadership.* Act as the primary point of contact for matters with stakeholders, including the BPO ...
Lead quarterly business reviews (QBRs) and executive steering committee sessions with BPO partner leadership. * Act as the primary point of contact for matters with stakeholders, including the BPO ...
Lead quarterly business reviews (QBRs) and executive steering committee sessions with BPO partner leadership. * Act as the primary point of contact for matters with stakeholders, including the BPO ...
FINANCIAL ANALYST
Chantilly, VA · On-site
The Contractor shall research and document emerging policy requirements monthly, providing monthly highlights to BPO/FIN management for review; * The Contractor shall preform gap analysis of existing ...
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FINANCIAL ANALYST
Chantilly, VA · On-site
The Contractor shall research and document emerging policy requirements monthly, providing monthly highlights to BPO/FIN management for review; * The Contractor shall preform gap analysis of existing ...
Lead quarterly business reviews (QBRs) and executive steering committee sessions with BPO partner leadership. * Act as the primary point of contact for matters with stakeholders, including the BPO ...
Lead quarterly business reviews (QBRs) and executive steering committee sessions with BPO partner leadership. * Act as the primary point of contact for matters with stakeholders, including the BPO ...
As BPO for Quality Risk Management (QRM) frameworks, ensuring compliance with regulatory ... review of regulatory CMC submission content. Further, this position will build and grow the ...
As BPO for Quality Risk Management (QRM) frameworks, ensuring compliance with regulatory ... review of regulatory CMC submission content. Further, this position will build and grow the ...
As BPO for Quality Risk Management (QRM) frameworks, ensuring compliance with regulatory ... review of regulatory CMC submission content. Further, this position will build and grow the ...
As BPO for Quality Risk Management (QRM) frameworks, ensuring compliance with regulatory ... review of regulatory CMC submission content. Further, this position will build and grow the ...
... Opinion (BPO), review appraisals, fraud Investigations and timely payment of invoices for same. * Timely and courteous responses to Insured/Servicer/GSE/Internal inquires. * Assist with IT for ...
... Opinion (BPO), review appraisals, fraud Investigations and timely payment of invoices for same. * Timely and courteous responses to Insured/Servicer/GSE/Internal inquires. * Assist with IT for ...
... Opinion (BPO), review appraisals, fraud Investigations and timely payment of invoices for same. * Timely and courteous responses to Insured/Servicer/GSE/Internal inquires. * Assist with IT for ...
... Opinion (BPO), review appraisals, fraud Investigations and timely payment of invoices for same. * Timely and courteous responses to Insured/Servicer/GSE/Internal inquires. * Assist with IT for ...
... Opinion (BPO), review appraisals, fraud Investigations and timely payment of invoices for same. * Timely and courteous responses to Insured/Servicer/GSE/Internal inquires. * Assist with IT for ...
... Opinion (BPO), review appraisals, fraud Investigations and timely payment of invoices for same. * Timely and courteous responses to Insured/Servicer/GSE/Internal inquires. * Assist with IT for ...
FX Trading BPO/Operations Analyst Location: Jersey City, NJ or New York, NY Position type: Contract ... and review management reports and risk analytics Knowledge & Skills Required Awareness of key ...
FX Trading BPO/Operations Analyst Location: Jersey City, NJ or New York, NY Position type: Contract ... and review management reports and risk analytics Knowledge & Skills Required Awareness of key ...
FX Trading BPO/Operations Analyst Location: Jersey City, NJ or New York, NY Position type: Contract ... Generate and review management reports and risk analytics Knowledge & Skills Required Awareness of ...
FX Trading BPO/Operations Analyst Location: Jersey City, NJ or New York, NY Position type: Contract ... Generate and review management reports and risk analytics Knowledge & Skills Required Awareness of ...
FX Trading BPO/Operations Analyst Location: Jersey City, NJ or New York, NY Position type: Contract ... Generate and review management reports and risk analytics Knowledge & Skills Required Awareness of ...
FX Trading BPO/Operations Analyst Location: Jersey City, NJ or New York, NY Position type: Contract ... Generate and review management reports and risk analytics Knowledge & Skills Required Awareness of ...
FX Trading BPO/Operations Analyst Location: Jersey City, NJ or New York, NY Position type: Contract ... and review management reports and risk analytics Knowledge & Skills Required Awareness of key ...
FX Trading BPO/Operations Analyst Location: Jersey City, NJ or New York, NY Position type: Contract ... and review management reports and risk analytics Knowledge & Skills Required Awareness of key ...
QA Lead, Risk Operations
New York, NY · On-site
You will govern the QA program with our BPO partners, setting standards, reviewing their QA output, and running calibration sessions to validate scoring alignment, while also directly evaluating ...
QA Lead, Risk Operations
New York, NY · On-site
You will govern the QA program with our BPO partners, setting standards, reviewing their QA output, and running calibration sessions to validate scoring alignment, while also directly evaluating ...
QA Lead, Risk Operations
New York, NY · On-site
You will govern the QA program with our BPO partners, setting standards, reviewing their QA output, and running calibration sessions to validate scoring alignment, while also directly evaluating ...
QA Lead, Risk Operations
New York, NY · On-site
You will govern the QA program with our BPO partners, setting standards, reviewing their QA output, and running calibration sessions to validate scoring alignment, while also directly evaluating ...
Bpo Reviews information
See salary details
$130K - $140.9K
3% of jobs
$140.9K - $151.8K
11% of jobs
$162.7K is the 25th percentile. Wages below this are outliers.
$151.8K - $162.7K
10% of jobs
$162.7K - $173.6K
10% of jobs
The median wage is $182.6K / yr.
$173.6K - $184.5K
18% of jobs
$184.5K - $195.5K
4% of jobs
$195.5K - $206.4K
5% of jobs
$206.4K - $217.3K
9% of jobs
$220.5K is the 75th percentile. Wages above this are outliers.
$217.3K - $228.2K
10% of jobs
$228.2K - $239.1K
9% of jobs
$239.1K - $250K
8% of jobs
$130K
$194.4K
$250K
How much do bpo reviews jobs pay per year?
As of Aug 22, 2026, the average yearly pay for bpo reviews in the United States is $194,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $163,500.00 and $225,000.00 per year, depending on experience, location, and employer.
What are BPO reviews?
BPO reviews are evaluations and feedback provided by clients or industry experts about Business Process Outsourcing (BPO) companies. These reviews assess a BPO firm's performance, quality of service, reliability, and customer support. They help potential clients choose reliable outsourcing partners by highlighting strengths and identifying potential issues. BPO reviews can be found on industry-specific websites, business directories, and forums where clients share their experiences working with different providers.
What are the key skills and qualifications needed to thrive as a BPO reviews specialist?
To excel as a BPO Reviews Specialist, you need strong analytical skills, attention to detail, and a background in business operations or quality assurance, often supported by a relevant degree or BPO experience. Familiarity with CRM software, ticketing systems, and quality monitoring tools is typically required. Excellent communication, problem-solving abilities, and the capacity to provide constructive feedback are vital soft skills in this role. These abilities ensure service quality, drive process improvements, and maintain client satisfaction within a fast-paced outsourcing environment.
How does a BPO reviews specialist typically collaborate with other teams to ensure quality service delivery?
As a BPO Reviews specialist, you’ll regularly interact with quality assurance, operations, and client services teams to gather feedback, investigate issues, and implement process improvements. Collaboration often involves participating in review meetings, sharing insights from performance data, and helping design training to address recurring challenges. This cross-functional teamwork is essential for maintaining high service standards and aligning operational practices with client expectations.
What is the difference between Bpo Reviews vs Customer Service Representative?
| Aspect | Bpo Reviews | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require certifications | High school diploma or equivalent; customer service training often provided |
| Work Environment | Call centers, office settings, remote options | Call centers, retail, office environments, remote work |
| Industry Usage | Used to review and rate BPO companies and services | Engaged in direct customer interactions, support, and issue resolution |
| Search & Comparison Intent | People compare BPO company reviews with customer service quality | People look for customer service roles and job reviews |
While Bpo Reviews focus on evaluating and rating BPO companies and their services, Customer Service Representatives are the frontline employees providing direct support to customers. Both roles often overlap in call center environments, but Bpo Reviews are more about assessment and feedback, whereas Customer Service Representatives handle customer interactions daily.
Is working in a BPO good?
Working in a BPO (Business Process Outsourcing) role can offer opportunities for customer service, technical support, and administrative skills development. It often involves shift work, communication skills, and the use of specific tools like CRM software, with job satisfaction depending on individual preferences and company environment.
What do BPO reviews do?
BPO reviews evaluate the performance, work environment, and management of business process outsourcing companies. They help job seekers understand company culture, employee satisfaction, and operational standards, often based on employee feedback and industry benchmarks.
More about Bpo Reviews jobs
What cities are hiring for Bpo Reviews jobs?
Cities with the most Bpo Reviews job openings:
What states have the most Bpo Reviews jobs?
States with the most job openings for Bpo Reviews jobs include:
What job categories do people searching Bpo Reviews jobs look for?
The top searched job categories for Bpo Reviews jobs are:
Full-time, Temporary
This job post has expired today. Applications are no longer accepted.
NTT Data rating
7.4
Based on 92 frontline employees who took The Breakroom Quiz
117th of 224 rated it services
Job description
Req ID: 386325
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a TEMP BPO Associate to join our team in Lincoln, Rhode Island (US-RI), United States (US).
Position Summary:
As a Rep II, Operations, you will support Medicare members, prescribers, and providers by processing coverage-related requests across both phone and fax (offline) channels. This role integrates responsibilities previously segmented by channel (phone vs. fax) and line of business (Medicare Part D and applicable Medicare Part B processes), reflecting the organization's modularized training model in which colleagues progressively learn, practice, and apply end-to-end skills before fully transitioning to production work.
In this role, you will be responsible for accurate case setup, review, outreach, documentation, and timely resolution of requests in accordance with Medicare guidelines, CMS-mandated timelines, and internal quality standards. You will demonstrate strong attention to detail, professional verbal and written communication skills, and the ability to problem-solve in a highly regulated, fast-paced environment. Work will be performed through a combination of inbound and outbound phone interactions and fax-based casework.
This position is full-time, remote (Work at Home), non-exempt, and requires schedule flexibility based on business needs.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a TEMP BPO Associate to join our team in Lincoln, Rhode Island (US-RI), United States (US).
Position Summary:
As a Rep II, Operations, you will support Medicare members, prescribers, and providers by processing coverage-related requests across both phone and fax (offline) channels. This role integrates responsibilities previously segmented by channel (phone vs. fax) and line of business (Medicare Part D and applicable Medicare Part B processes), reflecting the organization's modularized training model in which colleagues progressively learn, practice, and apply end-to-end skills before fully transitioning to production work.
In this role, you will be responsible for accurate case setup, review, outreach, documentation, and timely resolution of requests in accordance with Medicare guidelines, CMS-mandated timelines, and internal quality standards. You will demonstrate strong attention to detail, professional verbal and written communication skills, and the ability to problem-solve in a highly regulated, fast-paced environment. Work will be performed through a combination of inbound and outbound phone interactions and fax-based casework.
This position is full-time, remote (Work at Home), non-exempt, and requires schedule flexibility based on business needs.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
About NTT DATA
Sourced by ZipRecruiter
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Plano, TX, US
Year founded
1967