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Bpo Reviews Jobs (NOW HIRING)

Gorgias

BPO Leader

New York, NY · On-site

$186K - $205K/yr

The BPO Program Manager will serve as the single owner of the program, responsible for pre-sales ... Lead regular business reviews covering efficiency metrics including CSAT, tickets per agent, number ...

Tapcheck

BPO Vendor Manager

Run weekly business reviews and quarterly business reviews (QBRs) with vendor leadership. Drive ... Lead BPO readiness for new client launches, product releases, and policy changes. Own the readiness ...

Gorgias

BPO Leader

San Francisco, CA · On-site

$190K - $214K/yr

The BPO Program Manager will serve as the single owner of the program, responsible for pre-sales ... Lead regular business reviews covering efficiency metrics including CSAT, tickets per agent, number ...

Tapcheck

BPO Vendor Manager

Plano, TX · Remote

Run weekly business reviews and quarterly business reviews (QBRs) with vendor leadership. Drive ... Lead BPO readiness for new client launches, product releases, and policy changes. Own the readiness ...

Walmart

Senior Manager, Operations - BPO

Gravette, AR

$90K - $180K/yr

Reviewing global trends and escalations to assess seller experience, quality, productivity, and SLA performance. * Leading governance forums or business reviews with BPO partners to address ...

Walmart

Senior Manager, Operations - BPO

Greenland, AR · On-site

$90K - $180K/yr

Reviewing global trends and escalations to assess seller experience, quality, productivity, and SLA performance. * Leading governance forums or business reviews with BPO partners to address ...

Walmart

Senior Manager, Operations - BPO

Lowell, AR · On-site

$90K - $180K/yr

Reviewing global trends and escalations to assess seller experience, quality, productivity, and SLA performance. * Leading governance forums or business reviews with BPO partners to address ...

Walmart

Senior Manager, Operations - BPO

Bella Vista, AR · On-site

$90K - $180K/yr

Reviewing global trends and escalations to assess seller experience, quality, productivity, and SLA performance. * Leading governance forums or business reviews with BPO partners to address ...

Walmart

Senior Manager, Operations - BPO

Decatur, AR · On-site

$90K - $180K/yr

Reviewing global trends and escalations to assess seller experience, quality, productivity, and SLA performance. * Leading governance forums or business reviews with BPO partners to address ...

Walmart

Senior Manager, Operations - BPO

Elm Springs, AR · On-site

$90K - $180K/yr

Reviewing global trends and escalations to assess seller experience, quality, productivity, and SLA performance. * Leading governance forums or business reviews with BPO partners to address ...

Walmart

Senior Manager, Operations - BPO

Noel, MO

$90K - $180K/yr

Reviewing global trends and escalations to assess seller experience, quality, productivity, and SLA performance. * Leading governance forums or business reviews with BPO partners to address ...

Walmart

Senior Manager, Operations - BPO

Pea Ridge, AR

$90K - $180K/yr

Reviewing global trends and escalations to assess seller experience, quality, productivity, and SLA performance. * Leading governance forums or business reviews with BPO partners to address ...

Walmart

Senior Manager, Operations - BPO

Springdale, AR · On-site

$90K - $180K/yr

Reviewing global trends and escalations to assess seller experience, quality, productivity, and SLA performance. * Leading governance forums or business reviews with BPO partners to address ...

Walmart

Senior Manager, Operations - BPO

Elkins, AR · On-site

$90K - $180K/yr

Reviewing global trends and escalations to assess seller experience, quality, productivity, and SLA performance. * Leading governance forums or business reviews with BPO partners to address ...

Walmart

Senior Manager, Operations - BPO

Rogers, AR · On-site

$90K - $180K/yr

Reviewing global trends and escalations to assess seller experience, quality, productivity, and SLA performance. * Leading governance forums or business reviews with BPO partners to address ...

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All JobsBpo Reviews Jobs

Bpo Reviews information

See salary details

$130K

$194.4K

$250K

How much do bpo reviews jobs pay per year?

As of Jun 17, 2026, the average yearly pay for bpo reviews in the United States is $194,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $163,500.00 and $225,000.00 per year, depending on experience, location, and employer.

How does a BPO Reviews specialist typically collaborate with other teams to ensure quality service delivery?

As a BPO Reviews specialist, you’ll regularly interact with quality assurance, operations, and client services teams to gather feedback, investigate issues, and implement process improvements. Collaboration often involves participating in review meetings, sharing insights from performance data, and helping design training to address recurring challenges. This cross-functional teamwork is essential for maintaining high service standards and aligning operational practices with client expectations.

What is the difference between Bpo Reviews vs Customer Service Representative?

AspectBpo ReviewsCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, office settings, remote optionsCall centers, retail, office environments, remote work
Industry UsageUsed to review and rate BPO companies and servicesEngaged in direct customer interactions, support, and issue resolution
Search & Comparison IntentPeople compare BPO company reviews with customer service qualityPeople look for customer service roles and job reviews

While Bpo Reviews focus on evaluating and rating BPO companies and their services, Customer Service Representatives are the frontline employees providing direct support to customers. Both roles often overlap in call center environments, but Bpo Reviews are more about assessment and feedback, whereas Customer Service Representatives handle customer interactions daily.

What are the key skills and qualifications needed to thrive as a BPO (Business Process Outsourcing) Reviews Specialist, and why are they important?

To excel as a BPO Reviews Specialist, you need strong analytical skills, attention to detail, and a background in business operations or quality assurance, often supported by a relevant degree or BPO experience. Familiarity with CRM software, ticketing systems, and quality monitoring tools is typically required. Excellent communication, problem-solving abilities, and the capacity to provide constructive feedback are vital soft skills in this role. These abilities ensure service quality, drive process improvements, and maintain client satisfaction within a fast-paced outsourcing environment.

What are BPO reviews?

BPO reviews are evaluations and feedback provided by clients or industry experts about Business Process Outsourcing (BPO) companies. These reviews assess a BPO firm's performance, quality of service, reliability, and customer support. They help potential clients choose reliable outsourcing partners by highlighting strengths and identifying potential issues. BPO reviews can be found on industry-specific websites, business directories, and forums where clients share their experiences working with different providers.
More about Bpo Reviews jobs
What cities are hiring for Bpo Reviews jobs? Cities with the most Bpo Reviews job openings:
What states have the most Bpo Reviews jobs? States with the most job openings for Bpo Reviews jobs include:
What job categories do people searching Bpo Reviews jobs look for? The top searched job categories for Bpo Reviews jobs are:
Bpo Reviews jobs near you
Infographic showing various Bpo Reviews job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $194,354 per year, or $93.4 per hour.

BPO reviewer

Infinity International Processing Services, Inc.

Newport News, VA • Remote

Other

Posted 29 days ago

Job description

Company Description

Infinity International Processing Services, Inc. is a leading provider of Broker Price Opinion (BPO) Quality Assurance ( Clerical Review) services to BPO/Appraisal Management Companies and Mortgage Lenders. We also provide Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO) services to 120+ global clients in Mortgage, Logistics, Finance & Accounting and Insurance industry. We are a global outfit having offices in Rockville, MD and India employing 1000+ employees.


Towards our rapid expansion plan, we are recruiting clerical/administrative Broker Price Opinion (BPO) Reviewer cum Trainer.


Job Description

Responsibilities will involve reviewing of externally prepared broker price opinion reports for Clerical/Administrative errors and assuring compliance. 


Qualifications

Minimum of 10+ years of BPO review experience

Must be able to employ proper application of valuation techniques and methodologies

Travelling 30% ( Domestic/ International)

May have to travel to client's place for process training/transition 

Handle client relation during test and ramp-up phase of new projects 

Travel to offshore delivery centers in India and assist in training, project transition & ramp-up 

Once offshore resources are ramped up, perform quality control

Must be able to work in a high volume production environment and meet deadlines

Good telephonic etiquette

Self prioritize tasks & work towards the same

Perform other related duties as assigned or directed by the management


Additional Information

Key Responsibilities:


Reviews BPOs for compliance with applicable USPAP, Fannie Mae, FHA, and client reporting guidelines, as well as completeness, consistency, logic, and appropriate valuation methodology

Approve or reject reports, requesting additional information as needed, and re-reviewing revised reports as they are received back from outside appraisers


Job Type: Permanent / Work from home


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