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Bpo Consulting Jobs (NOW HIRING)

SS&C

Client Engagement Liaison (LH-BPO)

Boston, MA · Hybrid

Boston, MA and New York, NY About the Role This role provides operational consulting and execution ... Prior experience in BPO, consulting, or client-facing roles strongly preferred Join SS&C, where ...

SS&C

Client Engagement Liaison (LH-BPO)

New York, NY · Hybrid

Boston, MA and New York, NY About the Role This role provides operational consulting and execution ... Prior experience in BPO, consulting, or client-facing roles strongly preferred Join SS&C, where ...

USM

BPO Management Temp

Washington, DC

... Consulting and IT Infrastructure. Our other offerings include modified solutions and ... BPO Management Temp Location: Washington, DC Duration: 3-4months F2F required -Local to DC/MD/VA ...

Shalaka Management Services

... BPO 3. Offshore model 4. Consultative sales - Relationships with C suite in insurance industry - Relationships with Industry Analysts and Third Party Advisors desirable - Willing to travel ...

MCI Military Recruitment

Expertise in long sales cycles , high-value contract negotiation, and consultative selling ... Deep understanding of BPO operations, market dynamics , and client needs * Willingness to travel ...

MCI Military Recruitment

Expertise in long sales cycles , high-value contract negotiation, and consultative selling ... Deep understanding of BPO operations, market dynamics , and client needs * Willingness to travel ...

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Bpo Consulting information

What is the difference between Bpo Consulting vs Customer Service Representative?

AspectBpo ConsultingCustomer Service Representative
Required CredentialsTypically a bachelor's degree, industry certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice settings, client sites, remote optionsCall centers, customer support centers, remote
Employer & Industry UsageConsulting firms, BPO companies, corporate clientsCustomer service departments, BPO providers
Common Search & ComparisonBusiness process improvement, strategy consultingCustomer support, call handling

While Bpo Consulting involves advising companies on outsourcing strategies and process improvements, Customer Service Representatives focus on direct interaction with customers to resolve issues. Both roles are integral to BPO industry operations but differ in scope, responsibilities, and required qualifications.

What is a BPO in consulting?

A BPO in consulting refers to Business Process Outsourcing, where companies delegate specific business functions such as customer service, finance, or HR to external service providers. BPO consultants analyze, design, and improve these outsourced processes to enhance efficiency and reduce costs, often requiring skills in process management and industry-specific knowledge.
More about Bpo Consulting jobs
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What job categories do people searching Bpo Consulting jobs look for? The top searched job categories for Bpo Consulting jobs are:
Bpo Consulting jobs near you
Infographic showing various Bpo Consulting job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution.

Retail BPO Business Development Director

Tachyon Technologies LLC

Atlanta, GA • On-site

Full-time

Re-posted 20 days ago

Job description

Overview:
Job Description:
We are seeking a Retail BPO Business Development Director with strong experience in retail domain functions and BPO sales. The ideal candidate will have 15-20 years of experience in Retail Business functions such as Merchandising, Digital, Supply Chain, or Store Operations, along with a proven track record in Retail BPO sales and client relationship management. Candidates with prior VP/Director-level experience at leading retailers who later transitioned into consulting or BPO sales organizations are highly preferred.
Key responsibilities:
  • Drive business development and sales growth for Retail BPO services across the US market
  • Build and maintain relationships with retail industry decision-makers and stakeholders
  • Identify new business opportunities within Retail, Merchandising, Digital Commerce, and Supply Chain domains
  • Develop strategic sales plans and lead end-to-end sales cycles
  • Collaborate with delivery, consulting, and leadership teams to position BPO solutions
  • Leverage existing retail industry network to generate leads and client engagements
  • Support proposal development, solution presentations, and contract negotiations
  • Stay updated on retail industry trends, digital transformation, and BPO market dynamics

Professional Skills:
  • 15-20 years of experience in Retail and BPO/Consulting industry
  • Strong Retail domain expertise in Merchandising, Digital, Supply Chain, or Store Operations
  • Proven experience in Retail BPO sales and business development
  • Existing network of retail industry contacts across the US market
  • Experience working with Tier-1 consulting or BPO organizations
  • Strong leadership, communication, and stakeholder management skills
  • Experience handling enterprise retail accounts and strategic partnerships

Skills:
Retail BPO Sales, Business Development, Retail Operations, Merchandising, Supply Chain Management, Digital Retail, Client Relationship Management, Retail Consulting, Account Management, Strategic Sales, Outsourcing Solutions, Stakeholder Management, Enterprise Sales, Retail Transformation, US Retail Market Expertise

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