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Bp Customer Service Representative Jobs (NOW HIRING)

Gas Express LLC

CSR Customer Service Representative

La Place, LA · On-site

$14.50 - $20/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

Gas Express LLC

CSR Customer Service Representative

Pendleton, SC · On-site

$13.50 - $18.25/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Bp Customer Service Representative information

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How much do bp customer service representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for bp customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a BP Customer Service Representative do?

A BP Customer Service Representative assists customers by addressing inquiries, resolving complaints, and providing information about BP's products and services. They often work at BP gas stations or call centers, ensuring customers have a positive experience. Their responsibilities may include handling transactions, processing payments, and maintaining a clean and safe environment. Strong communication and problem-solving skills are essential for this role.

How does a BP Customer Service Representative typically collaborate with other departments to resolve customer issues?

As a BP Customer Service Representative, you will frequently liaise with departments such as billing, technical support, and sales to address customer inquiries effectively. This cross-functional collaboration ensures that complex issues are resolved efficiently, often requiring clear communication and follow-up with internal teams. You'll be expected to document interactions, escalate unresolved concerns, and provide feedback to improve processes. This collaborative environment not only enhances the customer experience but also helps you build a strong professional network within the company.

What is the difference between Bp Customer Service Representative vs Bp Sales Associate?

AspectBp Customer Service RepresentativeBp Sales Associate
Primary RoleAssist customers with inquiries, account management, and supportPromote and sell Bp products and services to customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, communication
Work EnvironmentCustomer service counters, call centers, retail locationsRetail stations, convenience stores, gas stations
Common CertificationsNone specific, but customer service experience preferredSales or retail experience beneficial

While both roles involve interaction with customers at Bp locations, the Bp Customer Service Representative focuses on assisting with inquiries and account issues, whereas the Bp Sales Associate emphasizes selling products and services. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a BP Customer Service Representative, and why are they important?

To thrive as a BP Customer Service Representative, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) technology, and company-specific protocols is often required. Excellent communication, patience, and a customer-focused attitude are essential soft skills for exceeding customer expectations. These skills ensure efficient resolution of inquiries, positive customer experiences, and uphold BP’s reputation for service excellence.
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Bp Customer Service Representative jobs near you
CSR Customer Service Representative

CSR Customer Service Representative

Gas Express LLC

Montgomery, AL

$13.50 - $18.25/hr

Other

Posted 26 days ago

Job description

Description

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  •  Provide Excellent Customer Service Skills in all interactions
  •  Ensure all Cash handling policies are followed explicitly.
  •  Restock all store items as directed by Store Manager or customer needs.
  •  Plus sell to every Customer, regardless of what they purchase.
  •  Perform all duties related to serving our customers.
  •  Provide training assistance to new CSR's.
  •  Provide prompt, courteous customer service and resolve customer issues on shift.
  •  Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  •  Front and face all product to create a visually attractive display for our customers
  •  Review, complete and suggest changes to all build-to's.
  •  Provide feedback for the fast food service area of the store.
  •  Complete reports assigned by the Store Manager.
  •  Accept applications to be considered for employment.
  •  Follow company procedures when working with vendors including checking in order and verifying quantities.
  •  Adhere to all company policies and procedures.
  •  Prepare and finalize shift close-out reports.
  •  Inspect store facilities/equipment for safety, cleanliness and proper working order.
  •  Complete all price changes and promotional price changes.
  •  Document and report a safety incident or injury.
  •  Document and report a maintenance request.
  •  The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements

Minimum Qualifications and Prerequisites

  •  High School diploma or GED preferred.
  •  Outstanding customer service skills.
  •  Have reliable transportation and can arrive at the store on time.
  •  Has a positive attitude and promotes the company and is a team player.
  •  Must have basic computer skills.
  •  Must be well organized and manages time well.
  •  Possess good people interaction skills.
  •  Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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