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How much do box office attendant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for box office attendant in the United States is $13.36, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.38 per hour, depending on experience, location, and employer.

What are some typical challenges faced by a box office attendant and how can they be managed?

Box Office Attendants often encounter busy periods with long lines, especially before popular events, which can be stressful. Managing high volumes of customer inquiries and ticket sales requires excellent communication and multitasking skills. To handle these challenges, it's important to stay organized, remain calm under pressure, and have a thorough understanding of the ticketing system. Support from team members and clear protocols for common issues, such as ticket discrepancies or last-minute changes, can also make the job more manageable.

What are the key skills and qualifications needed to thrive as a box office attendant, and why are they important?

To thrive as a Box Office Attendant, you need strong customer service skills, basic math ability, and a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and cash handling procedures is typically required. Excellent communication, problem-solving, and attention to detail help you stand out in this role. These skills ensure smooth ticket transactions, positive customer experiences, and efficient box office operations.

What is a box office attendant?

Box office attendants are staff members responsible for selling tickets to events such as movies, concerts, or theater performances. They assist customers with purchasing tickets, provide information about showtimes and seating, and handle cash or electronic transactions. Box office attendants also answer questions, resolve ticketing issues, and may help manage will-call or guest lists. Their role is crucial in ensuring a smooth entry process and excellent customer service at entertainment venues.

What is the difference between Box Office Attendant vs Ticket Seller?

AspectBox Office AttendantTicket Seller
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentMovie theaters, concert halls, sports arenasMovie theaters, event venues, amusement parks
Job DutiesSell tickets, handle cash, assist customers, manage queuesSell tickets, process payments, provide event information

Both roles involve selling tickets and assisting customers in entertainment venues. The main difference is that a Box Office Attendant often handles more customer service tasks and manages the box office operations, while a Ticket Seller primarily focuses on selling tickets and processing transactions. Both positions require similar skills and are found in similar environments, making them closely related roles in the entertainment industry.

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Box Office Attendant jobs near you
Infographic showing various Box Office Attendant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $27,796 per year, or $13.4 per hour.

Box Office Attendant | Part-Time | Enmarket Arena

Oak View Group

Savannah, GA

$14 - $15/hr

Part-time

Retirement

Re-posted 1 hour ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

22nd of 36 rated event venues

Job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 


The Box Office Attendant will be responsible for assisting the Director of Ticketing, Box Office Manager & Assistant Box Office Manager with ticket operations related to ticket sales, will call, digital ticketing, parking, and answering questions related to events. The ideal candidate will be detail-oriented, patient, and have some customer service experience with the capability to learn the ticketing system that is used at the box office. In this role, the candidate will have the capability of working normal box office hours during the day as well as working events.

This role pays an hourly rate of $14.00-$15.00

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until October 9, 2026.


The Enmarket Arena boasts a 9,500-seat arena with luxury suites, club seating, and first-rate food and beverage. The Enmarket Arena has bolstered entertainment in the Southeast by hosting must-see national touring concerts, family shows, comedians, and more. The venue is also expanding sports in the region by recently introducing a tenant ECHL hockey team, the Savannah Ghost Pirates, along with presenting professional, collegiate, and amateur sporting events.


  • Provide friendly customer service on both event and non-event days in the box office.
  • Offer information and answer questions via the phone in the box office.
  • Perform ticket selling functions using Ticketmaster sales software (will train).
  • Distribute Will Call.
  • Assist customers with digital ticketing issues. 
  • Perform other duties as assigned by Box Office Manager or Assistant Box Office Manager. 

  • Availability to work flexible hours during weekdays, events, weekends, and holidays. 
  • High school diploma or equivalent experience required.
  • Previous customer service and retail sales experience preferred.
  • Experience with events, guest relations, and/or box office is preferred.
  • Must be adaptable and patient with the ability to work in a fast-paced, high-volume environment.
  • Demonstrate ability in communication, problem-solving, and customer service. 

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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