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Bmw Service Writer Jobs (NOW HIRING)

Doggett John Deere

Service Writer - BMW

Beaumont, TX · On-site

Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...

Finesse Auto

Automotive Service Writer

Bellevue, WA

$70K - $140K/yr

Text: 206-660-4262 Keywords European vehicles, exotic vehicles, luxury cars, Porsche, BMW, Audi, VW ... Service Advisor, Service Writer, Automotive Advisor, Auto Repair, Diagnostics, Auto Technician ...

Rick Hendrick Chevrolet

BMW Service Advisor

Durham, NC · On-site

BMW of Southpoint Location: 225 Kentington Drive, Durham, North Carolina 27713 Summary: Responsible ... Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.

Georgica Auto Holdings

Service Advisor

Southampton, NY · On-site

$80K - $100K/yr

Description Automotive Service Advisor BMW of Southampton Southampton, NY BMW of Southampton is ... Write up repair orders accurately and clearly * Communicate recommended services and maintenance ...

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Bmw Service Writer information

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$11

$24

$42

How much do bmw service writer jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for bmw service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is a BMW Service Writer?

A BMW Service Writer is a professional who acts as a liaison between customers and the service department at a BMW dealership or service center. They are responsible for understanding customers' vehicle issues, documenting service requests, providing cost estimates, and ensuring clear communication between technicians and customers. Service Writers also help schedule appointments, explain recommended repairs, and ensure customer satisfaction throughout the vehicle service process. Their role is essential for maintaining smooth operations and delivering a positive customer experience.

What are the key skills and qualifications needed to thrive as a BMW Service Writer, and why are they important?

To thrive as a BMW Service Writer, you need strong automotive knowledge, experience in customer service, and typically a high school diploma or relevant certification. Familiarity with dealership management systems (DMS), BMW-specific diagnostic tools, and service scheduling software is essential. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These abilities ensure efficient service operations, high customer satisfaction, and repeat business for the dealership.

What is the difference between Bmw Service Writer vs Bmw Service Advisor?

AspectBmw Service WriterBmw Service Advisor
CredentialsHigh school diploma; automotive knowledgeHigh school diploma; automotive knowledge
Work EnvironmentDealership service departmentDealership service department
Primary RoleWrites repair orders, communicates customer concernsInterprets repair needs, recommends services, communicates with customers

While both roles work in dealership service departments and require automotive knowledge, the Bmw Service Writer primarily focuses on documenting customer concerns and creating repair orders. The Bmw Service Advisor, however, interprets repair needs, recommends services, and acts as the main communication link between technicians and customers. Understanding these differences helps clarify career paths and expectations within automotive service roles.

How does a BMW Service Writer typically collaborate with technicians and customers during the repair process?

A BMW Service Writer acts as a crucial liaison between customers and the service technicians. Throughout the repair process, they gather detailed information about vehicle issues from customers, communicate these concerns clearly to the technicians, and provide updates on the work's progress. Service Writers must ensure customers understand the recommended repairs and associated costs, while also relaying any technical feedback from the workshop. This role requires strong interpersonal skills and attention to detail to guarantee a seamless customer experience and efficient workflow within the service department.
More about Bmw Service Writer jobs
What states have the most Bmw Service Writer jobs? States with the most job openings for Bmw Service Writer jobs include:
What job categories do people searching Bmw Service Writer jobs look for? The top searched job categories for Bmw Service Writer jobs are:
Bmw Service Writer jobs near you
Infographic showing various Bmw Service Writer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Service Writer - BMW

Doggett John Deere

Beaumont, TX • On-site

Other

Posted 12 days ago

Key responsibilities

  • Provide service information to customers, schedule service needs, and add job information to work orders.

  • Assist in the appraisal and quote process for equipment repair and coordinate parts and labor requirements with the Service Manager.

  • Greet service customers, answer calls to schedule appointments, and communicate repair status and charges.

Job description

Service Writer
Classification
Exempt
Job Summary
The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions.
Essential Functions
  • Provide service information to customers, schedule customer service needs, add segments to work orders containing job information
  • Assist in the appraisal and quote process for equipment repair.
  • Coordinate parts and labor requirements with Service Manager for work orders.
  • Assist in scheduling shop assignments, field service work and delivery of equipment.
  • Establish or adjust work procedures to meet schedules and deadlines.
  • Open and close work orders.
  • Provide clerical assistance, including some correspondence and data entry.
  • Develop positive customer relations by accurately communicating repair status and charges for equipment repairs.
  • Greet service customers and answer calls to schedule service appointments.
  • Advise customers of estimated service and repair costs.
  • Review details of service/repair invoice to ensure customer understanding of services provided
  • Communicate progress of repair/service orders
Qualifications
  • High school diploma required.
  • 2-4 years' experience in automotive/construction service administrator role.
  • College or technical school certificate/degree preferred.
  • Strong computer skills, including experience with Excel preferred.
  • Excellent customer service/communication skills required.

The Service Writer must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer

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