Desktop Support
$26.25 - $35.50/hr
... BMC Remedy. 3. Excellent written and oral communications are required as this position will ... support. 9. Strong interpersonal and communication skills who can work with people at various ...
Desktop Support
$26.25 - $35.50/hr
... BMC Remedy. 3. Excellent written and oral communications are required as this position will ... support. 9. Strong interpersonal and communication skills who can work with people at various ...
BMC Asset Management
San Jose, CA · On-site
Troubleshoot and support BMC applications and systems * Draft requirements, technical installation ... like Remedy, Blade logic and BPPM. * ITIL v3 Foundation certified will be added advantage.
BMC Asset Management
San Jose, CA · On-site
Troubleshoot and support BMC applications and systems * Draft requirements, technical installation ... like Remedy, Blade logic and BPPM. * ITIL v3 Foundation certified will be added advantage.
Senior Mainframe DB2 Database Administrator
Plano, TX · On-site
$47.50 - $65.50/hr
... Support DB2 replication product upgrades, act as communication focal point, handle DBA remediation ... BMC Remedy), SMF data, and reporting. - Working knowledge of JCL, COBOL, SQL, IBM/BMC utilities ...
Quick apply
Senior Mainframe DB2 Database Administrator
Plano, TX · On-site
$47.50 - $65.50/hr
... Support DB2 replication product upgrades, act as communication focal point, handle DBA remediation ... BMC Remedy), SMF data, and reporting. - Working knowledge of JCL, COBOL, SQL, IBM/BMC utilities ...
Helpdesk Support
$23.25 - $31.75/hr
... BMC Remedy. 3. Excellent written and oral communications are required as this position will ... support. 9. Strong interpersonal and communication skills who can work with people at various ...
Helpdesk Support
$23.25 - $31.75/hr
... BMC Remedy. 3. Excellent written and oral communications are required as this position will ... support. 9. Strong interpersonal and communication skills who can work with people at various ...
Linux Patching Engineer
Minneapolis, MN · On-site
... BMC Remedy is very much required. * This project is related to patching production, dev and QA ... Upgrade and configure system software that supports infrastructure applications. * Perform patching ...
Linux Patching Engineer
Minneapolis, MN · On-site
... BMC Remedy is very much required. * This project is related to patching production, dev and QA ... Upgrade and configure system software that supports infrastructure applications. * Perform patching ...
Engineer
Pennington, NJ · On-site
$100K - $120K/yr
... BMC Remedy Very good communication skills TCS Employee Benefits Summary: Discretionary Annual ... Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity ...
Engineer
Pennington, NJ · On-site
$100K - $120K/yr
... BMC Remedy Very good communication skills TCS Employee Benefits Summary: Discretionary Annual ... Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity ...
You will be supporting the Ivanti ITSM/Neurons Application, however experience in ITSM System Administration systems, such as Service Now, BMC Remedy, Jira or other ITSM Service Management Platforms ...
You will be supporting the Ivanti ITSM/Neurons Application, however experience in ITSM System Administration systems, such as Service Now, BMC Remedy, Jira or other ITSM Service Management Platforms ...
The environment is supported by BMC Remedy, Smart Reporting, BMC Analytics and Event Management tools. In addition to daily operational support of the client, the candidate will act as a CommIT ...
The environment is supported by BMC Remedy, Smart Reporting, BMC Analytics and Event Management tools. In addition to daily operational support of the client, the candidate will act as a CommIT ...
Linux Patching Engineer
Minneapolis, MN · On-site
... BMC Remedy is very much required. * This project is related to patching production, dev and QA ... Upgrade and configure system software that supports infrastructure applications. * Perform patching ...
Linux Patching Engineer
Minneapolis, MN · On-site
... BMC Remedy is very much required. * This project is related to patching production, dev and QA ... Upgrade and configure system software that supports infrastructure applications. * Perform patching ...
The environment is supported by BMC Remedy, Smart Reporting, BMC Analytics and Event Management tools. In addition to daily operational support of the client, the candidate will act as a CommIT ...
The environment is supported by BMC Remedy, Smart Reporting, BMC Analytics and Event Management tools. In addition to daily operational support of the client, the candidate will act as a CommIT ...
System Administrator
Reston, VA · On-site
... of customer support. • Help customers overcome tough challenges through monitoring and ... Experience with ticketing systems, including BMC Remedy * Knowledge of Windows 10 Operating System ...
System Administrator
Reston, VA · On-site
... of customer support. • Help customers overcome tough challenges through monitoring and ... Experience with ticketing systems, including BMC Remedy * Knowledge of Windows 10 Operating System ...
The environment is supported by BMC Remedy, Smart Reporting, BMC Analytics and Event Management tools. In addition to daily operational support of the client, the candidate will act as a CommIT ...
The environment is supported by BMC Remedy, Smart Reporting, BMC Analytics and Event Management tools. In addition to daily operational support of the client, the candidate will act as a CommIT ...
The environment is supported by BMC Remedy, Smart Reporting, BMC Analytics and Event Management tools. In addition to daily operational support of the client, the candidate will act as a CommIT ...
The environment is supported by BMC Remedy, Smart Reporting, BMC Analytics and Event Management tools. In addition to daily operational support of the client, the candidate will act as a CommIT ...
System Administrator
Reston, VA · On-site
... of customer support. • Help customers overcome tough challenges through monitoring and ... Experience with ticketing systems, including BMC Remedy * Knowledge of Windows 10 Operating System ...
System Administrator
Reston, VA · On-site
... of customer support. • Help customers overcome tough challenges through monitoring and ... Experience with ticketing systems, including BMC Remedy * Knowledge of Windows 10 Operating System ...
Enterprise Service Desk I
Fort Worth, TX · On-site
$24.67/hr
MCP, MTA, MCTS, MCSA, CCNA, Server + CE, BMC Remedy IT Service Management, BMC Remedy AR System, , MCTS, MCSA System Administrator: Windows Server 2003, MCITP Support Technician: Windows 7, MCITP ...
Enterprise Service Desk I
Fort Worth, TX · On-site
$24.67/hr
MCP, MTA, MCTS, MCSA, CCNA, Server + CE, BMC Remedy IT Service Management, BMC Remedy AR System, , MCTS, MCSA System Administrator: Windows Server 2003, MCITP Support Technician: Windows 7, MCITP ...
Enterprise Service Desk I
Fort Worth, TX · On-site
$24.67/hr
MCP, MTA, MCTS, MCSA, CCNA, Server + CE, BMC Remedy IT Service Management, BMC Remedy AR System, , MCTS, MCSA System Administrator: Windows Server 2003, MCITP Support Technician: Windows 7, MCITP ...
Enterprise Service Desk I
Fort Worth, TX · On-site
$24.67/hr
MCP, MTA, MCTS, MCSA, CCNA, Server + CE, BMC Remedy IT Service Management, BMC Remedy AR System, , MCTS, MCSA System Administrator: Windows Server 2003, MCITP Support Technician: Windows 7, MCITP ...
Supported Technologies: * SharePoint * Remedy * Service Now * System Center Configuration Manager ... BMC Remedy, Service Now, IT Discovery & Dependency Map, System Center Configuration Management ...
Supported Technologies: * SharePoint * Remedy * Service Now * System Center Configuration Manager ... BMC Remedy, Service Now, IT Discovery & Dependency Map, System Center Configuration Management ...
At least 5-7 years of IT experience in development/support/analyst positions in Service Management tools such as BMC Remedy, HP SM, BMC Remedy on Demand * Experience with JavaScript, XML and XSL ...
At least 5-7 years of IT experience in development/support/analyst positions in Service Management tools such as BMC Remedy, HP SM, BMC Remedy on Demand * Experience with JavaScript, XML and XSL ...
$54.50 - $75/hr
We are seeking a talented Nuvolo Developer with solid ServiceNow and Nuvolo experience to support ... Familiarity with enterprise IT tools and environments such as BMC Remedy, Windows PowerShell, and ...
$54.50 - $75/hr
We are seeking a talented Nuvolo Developer with solid ServiceNow and Nuvolo experience to support ... Familiarity with enterprise IT tools and environments such as BMC Remedy, Windows PowerShell, and ...
Supported Technologies: * SharePoint * Remedy * Service Now * System Center Configuration Manager ... BMC Remedy, Service Now, IT Discovery & Dependency Map, System Center Configuration Management ...
Quick apply
Supported Technologies: * SharePoint * Remedy * Service Now * System Center Configuration Manager ... BMC Remedy, Service Now, IT Discovery & Dependency Map, System Center Configuration Management ...
Bmc Remedy Support information
See salary details
$10.10 - $11.78
2% of jobs
$11.78 - $13.46
3% of jobs
$13.46 - $15.14
10% of jobs
$16.29 is the 25th percentile. Wages below this are outliers.
$15.14 - $16.83
15% of jobs
The median wage is $18.35 / hr.
$16.83 - $18.51
22% of jobs
$18.51 - $20.19
18% of jobs
$20.77 is the 75th percentile. Wages above this are outliers.
$20.19 - $21.88
14% of jobs
$21.88 - $23.56
7% of jobs
$23.56 - $25.24
5% of jobs
$25.24 - $26.92
2% of jobs
$26.92 - $28.61
1% of jobs
$10
$19
$28
How much do bmc remedy support jobs pay per hour?
As of Jul 13, 2026, the average hourly pay for bmc remedy support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a BMC Remedy Support specialist, and why are they important?
To thrive as a BMC Remedy Support specialist, you need a solid understanding of IT service management principles, problem-solving skills, and experience with the BMC Remedy platform, often supported by a degree in IT or related fields. Familiarity with BMC Remedy modules, ITIL certification, and proficiency in ticketing systems, scripting, and database management are typically required. Strong communication, analytical thinking, and customer service skills help build trust and effectively resolve user issues. These capabilities are essential for maintaining efficient IT service operations, ensuring timely incident resolution, and maximizing system performance.
What is the difference between Bmc Remedy Support vs Bmc Remedy Developer?
| Aspect | Bmc Remedy Support | Bmc Remedy Developer |
|---|---|---|
| Primary Role | Provides technical support, troubleshooting, and maintenance for Bmc Remedy applications | Designs, develops, and customizes Bmc Remedy applications and workflows |
| Required Skills | Knowledge of Remedy ITSM modules, troubleshooting, basic scripting | Proficiency in AR System development, scripting, workflow design |
| Work Environment | Support teams, helpdesk, IT operations | Development teams, IT projects, customization tasks |
| Certifications | Remedy ITSM certifications, ITIL knowledge | Remedy development certifications, AR System developer certifications |
In summary, Bmc Remedy Support focuses on maintaining and troubleshooting Remedy applications, while Bmc Remedy Developers are responsible for creating and customizing Remedy solutions. Both roles require specific certifications and work within the ITSM industry, but their core responsibilities differ significantly.
What is BMC Remedy Support?
BMC Remedy Support refers to the assistance and services provided for BMC Remedy, a popular IT service management (ITSM) platform used by organizations to track incidents, manage service requests, and automate IT processes. Support professionals help with troubleshooting issues, configuring the system, applying updates, and ensuring smooth operation of the Remedy suite. They may also provide user training and resolve technical problems to maintain high service availability and performance.
What are some common challenges faced by BMC Remedy Support professionals, and how can they be addressed?
BMC Remedy Support professionals often encounter challenges such as troubleshooting complex incidents, managing system integrations, and keeping up with frequent software updates. These issues require strong analytical skills and the ability to collaborate effectively with IT teams and end-users. Staying up to date with BMC Remedy documentation and participating in user communities can help address technical hurdles, while developing clear communication skills ensures smoother coordination across departments. Regular training and certifications can also enhance problem-solving capabilities and career advancement.
More about Bmc Remedy Support jobs
What job categories do people searching Bmc Remedy Support jobs look for? The top searched job categories for Bmc Remedy Support jobs are:
Job description
Job Description
The candidate should demonstrate strong technical knowledge and experience with Microsoft Outlook 2010, Office 2010 (including Outlook 2010), Active Directory, Microsoft Lync/Skype for Business, HP Desktops/Laptops/Tablets, Dell Desktops/Laptops/Tablets and Microsoft Windows 7.x and 8.x. The successful candidate will be expected to interface with internal customers and various technical support teams. The demonstrated ability to follow standard operating procedures and processes is essential.
Qualifications
1. At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
3. Excellent written and oral communications are required as this position will interface with clients via phone and e-mail. Demonstrated ability to concisely summarize and document client issues is required.
5. Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources.
7. Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
9. Strong interpersonal and communication skills who can work with people at various levels of the organization.
Additional Information
A+, MCDST, MTA, MOS, or similar certification is PREFERABLE
This position may require weekend and/or overtime work.
About Infojini
Sourced by ZipRecruiter
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2006