ZipRecruiter

Log In

1

Bmc Remedy Support Jobs (NOW HIRING)

Tata Consultancy Service Limited

Engineer

Pennington, NJ · On-site

$100K - $120K/yr

... BMC Remedy Very good communication skills TCS Employee Benefits Summary: Discretionary Annual ... Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity ...

Infojini Inc

Helpdesk Support

Washington, DC

$23.25 - $31.75/hr

... BMC Remedy. 3. Excellent written and oral communications are required as this position will ... support. 9. Strong interpersonal and communication skills who can work with people at various ...

Beyond SOF

System Administrator

Reston, VA

... level of customer support. Help customers overcome tough challenges through monitoring and ... Experience with ticketing systems, including BMC Remedy * Knowledge of Windows 10 Operating System ...

INT Technologies

Linux Patching Engineer

Minneapolis, MN · On-site

... BMC Remedy is very much required. * This project is related to patching production, dev and QA ... Upgrade and configure system software that supports infrastructure applications. * Perform patching ...

Beyond SOF

System Administrator

Reston, VA · On-site

... of customer support. • Help customers overcome tough challenges through monitoring and ... Experience with ticketing systems, including BMC Remedy * Knowledge of Windows 10 Operating System ...

Beyond SOF

System Administrator

Reston, VA

... level of customer support. Help customers overcome tough challenges through monitoring and ... Experience with ticketing systems, including BMC Remedy * Knowledge of Windows 10 Operating System ...

Able Forces

Enterprise Service Desk I

Fort Worth, TX

$24.67/hr

MCP, MTA, MCTS, MCSA, CCNA, Server + CE, BMC Remedy IT Service Management, BMC Remedy AR System, , MCTS, MCSA System Administrator: Windows Server 2003, MCITP Support Technician: Windows 7, MCITP ...

Able Forces

Enterprise Service Desk I

Fort Worth, TX · On-site

$24.67/hr

MCP, MTA, MCTS, MCSA, CCNA, Server + CE, BMC Remedy IT Service Management, BMC Remedy AR System, , MCTS, MCSA System Administrator: Windows Server 2003, MCITP Support Technician: Windows 7, MCITP ...

Beyond SOF

System Administrator

Reston, VA · On-site

... of customer support. • Help customers overcome tough challenges through monitoring and ... Experience with ticketing systems, including BMC Remedy * Knowledge of Windows 10 Operating System ...

next page

Showing results 1-20

All JobsBmc Remedy Support Jobs

Bmc Remedy Support information

See salary details

$10

$19

$28

How much do bmc remedy support jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for bmc remedy support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BMC Remedy Support specialist, and why are they important?

To thrive as a BMC Remedy Support specialist, you need a solid understanding of IT service management principles, problem-solving skills, and experience with the BMC Remedy platform, often supported by a degree in IT or related fields. Familiarity with BMC Remedy modules, ITIL certification, and proficiency in ticketing systems, scripting, and database management are typically required. Strong communication, analytical thinking, and customer service skills help build trust and effectively resolve user issues. These capabilities are essential for maintaining efficient IT service operations, ensuring timely incident resolution, and maximizing system performance.

What is the difference between Bmc Remedy Support vs Bmc Remedy Developer?

AspectBmc Remedy SupportBmc Remedy Developer
Primary RoleProvides technical support, troubleshooting, and maintenance for Bmc Remedy applicationsDesigns, develops, and customizes Bmc Remedy applications and workflows
Required SkillsKnowledge of Remedy ITSM modules, troubleshooting, basic scriptingProficiency in AR System development, scripting, workflow design
Work EnvironmentSupport teams, helpdesk, IT operationsDevelopment teams, IT projects, customization tasks
CertificationsRemedy ITSM certifications, ITIL knowledgeRemedy development certifications, AR System developer certifications

In summary, Bmc Remedy Support focuses on maintaining and troubleshooting Remedy applications, while Bmc Remedy Developers are responsible for creating and customizing Remedy solutions. Both roles require specific certifications and work within the ITSM industry, but their core responsibilities differ significantly.

What is BMC Remedy Support?

BMC Remedy Support refers to the assistance and services provided for BMC Remedy, a popular IT service management (ITSM) platform used by organizations to track incidents, manage service requests, and automate IT processes. Support professionals help with troubleshooting issues, configuring the system, applying updates, and ensuring smooth operation of the Remedy suite. They may also provide user training and resolve technical problems to maintain high service availability and performance.

What are some common challenges faced by BMC Remedy Support professionals, and how can they be addressed?

BMC Remedy Support professionals often encounter challenges such as troubleshooting complex incidents, managing system integrations, and keeping up with frequent software updates. These issues require strong analytical skills and the ability to collaborate effectively with IT teams and end-users. Staying up to date with BMC Remedy documentation and participating in user communities can help address technical hurdles, while developing clear communication skills ensures smoother coordination across departments. Regular training and certifications can also enhance problem-solving capabilities and career advancement.
More about Bmc Remedy Support jobs
What job categories do people searching Bmc Remedy Support jobs look for? The top searched job categories for Bmc Remedy Support jobs are:
Bmc Remedy Support jobs near you

Application Support Analyst - III

AmNet Services, Inc.

Walnut Creek, CA

Contractor

Posted 19 days ago

Job description

Company Description

America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space.
We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management.
Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid - large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices.
We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own.

Job Description

*MUST BE PROFICIENT WITH TOOLCHAIN AUTOMATION 
*BMC REMEDY KNOWLEDGE A BIG PLUS 
Advanced hands-on technical support is provided with a strong focus on automation of support processes. Hands on experience in Devops is required. 
Respond to errors and emergencies within applications and programs; 
Provide first-tier support to end users for IT applications; 
Assist in the implementation and maintenance of databases and systems; 
Experience in debugging web applications 
Monitor tickets assigned to the queue and process first - in first - out based on priority 
Document internal procedures 
Report issues to the Application Vendor or Internal Team for escalation 
Participate in rotating 24x7 "on call" support coverage for escalated issues 
Provide technical support training and guidance to customers and other team members 
Provide great customer support through direct customer contact, including by phone, email, and case documentation 
Knowledge of the following a plus 
Apache Webserver 
Apache Tomcat 
AngularJS 
Nginx 
PM2 
Remedy ARS 9.x 
UNIX (Solaris) 
Linux (Redhat) 
MongoDB 
Shell scripts 
Jenkins

Additional Information

Vivek Salvatore

vivek.salvatore(@)americanetworks.com

(973) 582-3458

Apply