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Bmc Remedy Support Jobs (NOW HIRING)

CPS, LLC

Senior Systems Engineer (ESMS)

Sierra Vista, AZ · On-site

$93K - $127K/yr

Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...

CPS, LLC

Senior Systems Engineer (ESMS)

Sierra Vista, AZ

$93K - $127K/yr

Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM for the Army enterprise including installation, integration, maintenance ...

Software People, Inc.

BMC Administrator

Brooklyn, NY · On-site

$46 - $57.50/hr

Support and coordinate Public Safety Critical Server Patching for MGMT Servers, Vesta and NICE ... BMC Remedy CMDB Asset Management processes and CI data management, reconciliation, normalization ...

Infojini Inc

Desktop Support

Washington, DC

$26.25 - $35.50/hr

... BMC Remedy. 3. Excellent written and oral communications are required as this position will ... support. 9. Strong interpersonal and communication skills who can work with people at various ...

Atria Group LLC

BMC Asset Management

San Jose, CA

Troubleshoot and support BMC applications and systems * Draft requirements, technical installation ... like Remedy, Blade logic and BPPM. * ITIL v3 Foundation certified will be added advantage.

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Bmc Remedy Support information

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How much do bmc remedy support jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for bmc remedy support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BMC Remedy Support specialist, and why are they important?

To thrive as a BMC Remedy Support specialist, you need a solid understanding of IT service management principles, problem-solving skills, and experience with the BMC Remedy platform, often supported by a degree in IT or related fields. Familiarity with BMC Remedy modules, ITIL certification, and proficiency in ticketing systems, scripting, and database management are typically required. Strong communication, analytical thinking, and customer service skills help build trust and effectively resolve user issues. These capabilities are essential for maintaining efficient IT service operations, ensuring timely incident resolution, and maximizing system performance.

What is the difference between Bmc Remedy Support vs Bmc Remedy Developer?

AspectBmc Remedy SupportBmc Remedy Developer
Primary RoleProvides technical support, troubleshooting, and maintenance for Bmc Remedy applicationsDesigns, develops, and customizes Bmc Remedy applications and workflows
Required SkillsKnowledge of Remedy ITSM modules, troubleshooting, basic scriptingProficiency in AR System development, scripting, workflow design
Work EnvironmentSupport teams, helpdesk, IT operationsDevelopment teams, IT projects, customization tasks
CertificationsRemedy ITSM certifications, ITIL knowledgeRemedy development certifications, AR System developer certifications

In summary, Bmc Remedy Support focuses on maintaining and troubleshooting Remedy applications, while Bmc Remedy Developers are responsible for creating and customizing Remedy solutions. Both roles require specific certifications and work within the ITSM industry, but their core responsibilities differ significantly.

What is BMC Remedy Support?

BMC Remedy Support refers to the assistance and services provided for BMC Remedy, a popular IT service management (ITSM) platform used by organizations to track incidents, manage service requests, and automate IT processes. Support professionals help with troubleshooting issues, configuring the system, applying updates, and ensuring smooth operation of the Remedy suite. They may also provide user training and resolve technical problems to maintain high service availability and performance.

What are some common challenges faced by BMC Remedy Support professionals, and how can they be addressed?

BMC Remedy Support professionals often encounter challenges such as troubleshooting complex incidents, managing system integrations, and keeping up with frequent software updates. These issues require strong analytical skills and the ability to collaborate effectively with IT teams and end-users. Staying up to date with BMC Remedy documentation and participating in user communities can help address technical hurdles, while developing clear communication skills ensures smoother coordination across departments. Regular training and certifications can also enhance problem-solving capabilities and career advancement.
More about Bmc Remedy Support jobs
What job categories do people searching Bmc Remedy Support jobs look for? The top searched job categories for Bmc Remedy Support jobs are:
Bmc Remedy Support jobs near you
Remedy Programmer/Analyst

Remedy Programmer/Analyst

PSG Global Solutions

Mooresville, NC

Other

Posted 9 days ago

Job description

Company Description

Founded on a simple belief - do what's right for our clients and our people. TrueBridge leverages proven talent identification / attraction / screening solutions to match highly qualified IT and business professionals with great opportunities. 

We made the Staffing Industry Analyst's 'Fastest Growing' list in 2013, 2014 and 2015.

Job Description

We are currently standing up Remedy 8.1 in a new environment. Resource will act as the technical lead on the Remedy Upgrade project, working closely with BMC, to ensure proper installation and configuration of Remedy 8.1 application based on the Business Requirement Document. Resources is also responsible for enabling and supporting all the integrations with the Remedy application. 

Qualifications
  • Minimum of 5 years of IT experience in the software development/deployment space
  • Understanding of distributed system infrastructure
  • Experience implementing package solutions and working with highly configurable systems
  • Solid understanding of unix/linux commands
  • Knowledge of BMC Remedy 8.1
Additional Information

All information will be kept confidential.

Renil John Cervantes

TrueBridge Resources | Technical Recruiter

(980) 244 3270

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