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How much do bluecross blueshield jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for bluecross blueshield in the United States is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $34.13 per hour, depending on experience, location, and employer.

What is a Bluecross Blueshield job?

A BlueCross BlueShield job refers to a position within the BlueCross BlueShield (BCBS) network, which consists of independent health insurance companies across the U.S. These jobs span various roles, including customer service, claims processing, healthcare management, IT, and sales. Employees help provide health coverage solutions, support members, and ensure quality healthcare services. BCBS jobs often offer benefits like healthcare plans, retirement options, and career development opportunities.

What are typical career growth opportunities for employees at BlueCross BlueShield?

BlueCross BlueShield offers various career advancement pathways, often encouraging internal mobility and professional development. Employees commonly start in entry-level roles such as claims processing or customer service and can progress to supervisory, specialist, or management roles over time. The company supports continuous learning through training programs and tuition reimbursement for relevant certifications or degrees. Advancement often depends on a combination of performance, additional qualifications, and willingness to take on new challenges, making it a strong environment for career-oriented professionals.

What are the key skills and qualifications needed to thrive in the Bluecross Blueshield position, and why are they important?

To thrive in a role at BlueCross BlueShield, candidates generally need knowledge of healthcare administration, insurance processes, and regulatory compliance, often supported by relevant degrees or industry experience. Familiarity with claims management software, CRM systems, and, for some positions, state-specific healthcare certifications is usually required. Exceptional customer service, problem-solving skills, and a collaborative mindset are valued to effectively address policyholder needs and work within cross-functional teams. These capabilities are crucial to ensure excellent service delivery, accuracy in claims processing, and adherence to ever-changing healthcare regulations.

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What cities are hiring for Bluecross Blueshield jobs? Cities with the most Bluecross Blueshield job openings:
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Bluecross Blueshield jobs near you
Infographic showing various Bluecross Blueshield job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 95% Full Time, and 4% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,312 per year, or $24.7 per hour.
Health Navigator

Health Navigator

BlueCross BlueShield of Tennessee

Chattanooga, TN • On-site, Remote

$18 - $23.75/hr

Full-time

Posted 3 days ago

Job description

We are hiring a Health Navigator at BCBST!
In this role, you will support BlueCare Plus Clinical Support at BCBST by serving as a key point of contact for members navigating their healthcare needs. You will assist members by answering questions, completing Health Risk Assessments, and ensuring timely, accurate support through both phone interactions and administrative coordination.
This position combines inbound and outbound phone support with clerical responsibilities, allowing you to engage directly with members while also supporting operational workflows that contribute to effective care delivery. You will work closely with members to understand their needs, provide guidance, and help them access appropriate services and resources.
You will play an important role in improving the overall member experience by delivering compassionate, member-centered support, responding to inquiries with empathy, and helping ensure smooth coordination of care. Responsibilities also include documenting interactions, supporting team processes, and contributing to improved member engagement and satisfaction.
The ideal candidate has experience in a medical office setting or working with senior populations. Success in this role requires strong communication skills, patience, attention to detail, and the ability to work independently. Familiarity with medical terminology is preferred.
We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work - guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members.
Note:
  • This is a remote role within a collaborative and supportive team environment
  • Schedule: Weekly Rotating shifts of 7:30-4:00 p.m., 8:00-4:30 p.m., 8:30-5:00 p.m. and 9:00-5:30 p.m. EST
  • Overtime may be required based on business needs

Job Responsibilities
  • Conducting educational telephone calls advising members of available benefits, services and programs; completes health needs assessment, and refers members to population health management programs as appropriate.
  • Reaching out to members with identified gaps in care; encouraging and motivating them to become compliant; offering assistance in locating providers and appointment scheduling.
  • Managing system work queues; screening identified members for eligibility, prior case activities, recent claims, customer service inquiries and authorization history; assigning members to clinical team for call outreach and intervention.
  • Facilitating research and analysis of inquiries and/or complaints related to processes and designations, member lost incentives, and other program related inquiries.
  • Work overtime as needed
  • Various immunizations and/or associated medical tests may be required for this position.
  • This job requires digital literacy assessment.

Job Qualifications
Education
  • Associates Degree in, education, communication, or health related field or equivalent work experience

Experience
  • 2 years - Experience in a customer service support role is required

Skills/Certifications
  • Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability.
  • Proficient interpersonal and organizational skills
  • Independent, Sound decision-making and problem-solving skills
  • Must be able to work in an independent and creative manner.
  • Self-motivated and able to manage multiple tasks and set priorities.
  • Effective time management skills
  • Excellent oral and written communication skills
  • Strong interpersonal and organizational skills
  • Knowledge in Medical terminology

Number of Openings Available
1
Worker Type:
Employee
Company:
VSHP Volunteer State Health Plan, Inc
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

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