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Remote Bluecross Blueshield information

What are common challenges faced when working remotely for BlueCross BlueShield, and how can employees overcome them?

Remote employees at BlueCross BlueShield often face challenges such as staying connected with their teams, managing work-life balance, and navigating secure access to sensitive data. To overcome these, the company provides collaboration tools, regular virtual meetings, and robust cybersecurity protocols. Building a proactive communication routine and setting clear boundaries between work and personal life are key to thriving in this environment. Additionally, employees are encouraged to leverage internal training resources and support networks to stay engaged and informed.

What skills and qualifications are needed to thrive as a remote BlueCross BlueShield employee?

To thrive as a Remote Blue Cross Blue Shield Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, health insurance platforms, and sometimes relevant certifications like HIPAA training are usually required. Patience, empathy, and attention to detail help you deliver excellent service and resolve complex member inquiries. These skills ensure customer satisfaction, compliance, and effective support in a remote healthcare environment.

What is a remote BlueCross BlueShield job?

Remote Bluecross Blueshield jobs are positions offered by Blue Cross Blue Shield (BCBS) health insurance companies that allow employees to work from home or another offsite location. These roles span a wide range of fields, including customer service, claims processing, nursing, IT, and sales. Working remotely for BCBS provides flexibility and the opportunity to balance work with personal commitments, while still supporting the organization’s mission to improve healthcare for its members.

What is the difference between Remote Bluecross Blueshield vs Remote Healthcare Customer Service Representative?

AspectRemote Bluecross BlueshieldRemote Healthcare Customer Service Representative
CredentialsHealth insurance knowledge, possibly certifications in health plansCustomer service skills, sometimes health insurance knowledge
Work EnvironmentRemote, corporate setting, health insurance industryRemote, healthcare or insurance industry
Employer & IndustryBluecross Blueshield, health insurance sectorVarious healthcare providers or insurance companies

Remote Bluecross Blueshield roles focus on health insurance plan management and member support, often requiring industry-specific knowledge. Remote Healthcare Customer Service Representatives handle general patient or member inquiries, emphasizing customer service skills. Both roles are remote but differ in industry focus and required credentials.

More about Remote Bluecross Blueshield jobs
What cities are hiring for Remote Bluecross Blueshield jobs? Cities with the most Remote Bluecross Blueshield job openings:
What are the most commonly searched types of Bluecross Blueshield jobs? The most popular types of Bluecross Blueshield jobs are:
What states have the most Remote Bluecross Blueshield jobs? States with the most job openings for Remote Bluecross Blueshield jobs include:
What job categories do people searching Remote Bluecross Blueshield jobs look for? The top searched job categories for Remote Bluecross Blueshield jobs are:
Remote Bluecross Blueshield jobs near you
Infographic showing various Remote Bluecross Blueshield job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 94% Full Time, and 5% Part Time. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Principal AI Infrastructure & Cloud Engineer

BlueCross BlueShield of Tennessee

Chattanooga, TN • Remote

$50.75 - $67.75/hr

Full-time

Posted 9 days ago

Job description

The Cloud Enablement & Engineering Team at BlueCross BlueShield of Tennessee is hiring a Principal AI Infrastructure & Cloud Engineer. In this fully remote role, you will develop target-state architectures, define enterprise platform strategies, and guide product and engineering teams in delivering scalable, secure, and business-aligned cloud and AI solutions.

Notes:

  • While this is a remote role, travel to our Chattanooga, TN headquarters will be required for final interviews.

  • We are unable to hire candidates who live in NY, NJ, NJ, CA or MA.

  • Sponsorship is not available for this role.

Job Responsibilities:

  • Provide subject matter expertise on cloud architecture and cloud infrastructure engineering to other IT and business teams.
  • Collaborates with various teams across the organizations including Product Management, Architecture, Software Engineering, and Infrastructure to operationalize DevOps processes and tools.
  • Interpret technical requirements into business requirements and communicate risks to relevant stakeholders ranging from business leaders to engineers.
  • Provide succinct diagrams such as high-level design and low-level design documents and workflows and able to present to senior leadership as well as technical teams.
  • Work with Reliability Engineering teams to implement cloud specific monitoring tools.
  • Work through the project life cycle from design, implementation, cutover, hyper care and operation transition.
  • Participate in problem solving, troubleshooting and level 3 engineering support of infrastructure and applications as needed.

Job Qualifications:

Education

  • Bachelor's degree in Computer Science or related field or equivalent years of experience is required.

Experience

  • 8 years - Infrastructure Cloud Infrastructure and Software Engineering experience.
  • Experience with infrastructure cloud engineering and establishing cloud strategy and architecture at an enterprise level.
  • Experience leading large-scale Azure/AWS/GCP migrations and Azure Cloud project delivery, i.e., responsible for cloud project deliverables, technical and architecture oversight, project delivery approach, delivery performance - working with delivery and PM teams.
  • Experience in Automation and Development best practices related to Cloud application modernization.
  • Experience with enterprise network design including segmentation models, encryption, logging and monitoring.
  • Experience with firewalls, network authentication controls, and Linux/Windows operating systems.
  • Experience with logging and monitoring tools such as Splunk, New Relic, Logstash, CloudTrail.

Skills/Certifications

  • Deep understanding of Azure (preferred) and/ or AWS experience is required.
  • Strong knowledge of various aspects of CI/CD practices: Infrastructure
  • Automation, Application Build and Deployment Automation using various leading tools.
  • Understanding of Docker/Kubernetes for managing container-based images, their deployment via Kubernetes based services, DNS/DDI, networking management
  • Knowledge of Terraform/Ansible, GIT based products (GitHub, Bitbucket), Azure DevOps/Jenkins, etc., for building pipeline.
  • Understanding of cloud security architectures for cloud/hybrid systems.
  • Strong troubleshooting skills.
  • Strong analytical and communication skills.
  • Excellent communication, presentation, architectural articulation, and leadership skills.
  • Be able to work with teams with varying levels of technical backgrounds and experiences

Number of Openings Available

1

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

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