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Billing Follow Up Jobs (NOW HIRING)

Adventist Health

Billing Follow Up Associate

Roseville, CA · On-site

$25 - $30.45/hr

Completes billing and collection processes and prepares for distribution to appropriate sources. Reviews unpaid claims and obtain necessary information to resolve reimbursements. Works on routine ...

HEI

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Billing and Follow Up Specialist

Claxton, GA · Remote

$20 - $23/hr

The Billing and Follow Up Specialist is responsible for managing specific aspects of the revenue cycle, including billing, follow up and collections. This role ensures accurate and timely processing ...

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Billing Follow Up information

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How much do billing follow up jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for billing follow up in the United States is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.80 per hour, depending on experience, location, and employer.

What is billing follow up?

Billing follow up refers to the process of monitoring and managing outstanding invoices or claims to ensure timely payment from clients, insurance companies, or other payers. Professionals in this role track unpaid bills, contact payers to resolve any issues, and may negotiate payment terms or address denials. Effective billing follow up helps maintain healthy cash flow and minimizes the risk of bad debt for an organization. It is a critical function in industries like healthcare, where claim denials and payment delays are common.

What are the key skills and qualifications needed to thrive as a Billing Follow Up specialist?

To thrive as a Billing Follow Up specialist, you need a solid understanding of medical billing processes, insurance claims, and account reconciliation, often supported by experience in healthcare administration or related certification. Familiarity with billing software, electronic health records (EHR) systems, and claim management tools is typically required. Attention to detail, persistence, and strong communication skills help resolve billing discrepancies and facilitate collections. These skills ensure timely revenue recovery and maintain positive financial operations for healthcare organizations.

What are some common challenges faced in a Billing Follow Up role and how can they be managed effectively?

One common challenge in a Billing Follow Up role is dealing with delayed or denied payments from insurance companies, which often requires persistent follow-up and in-depth knowledge of billing codes and payer policies. Another challenge can be maintaining accurate documentation and timely communication with both internal teams and external payers. Staying organized, using effective tracking systems, and building a good rapport with insurance representatives can help manage these challenges. Regular training on industry updates and payer requirements also proves invaluable in resolving complex billing issues efficiently.

What is the difference between Billing Follow Up vs Accounts Receivable Clerk?

AspectBilling Follow UpAccounts Receivable Clerk
CredentialsHigh school diploma; some roles may require basic accounting knowledgeHigh school diploma; some roles prefer accounting or finance coursework
Work EnvironmentOffice setting, often interacting with billing and collections teamsOffice environment, handling invoicing, payments, and ledger entries
Employer & Industry UsageUsed in healthcare, utilities, and service industries to follow up on unpaid billsCommon in finance, healthcare, and retail sectors managing accounts receivable

Billing Follow Up focuses on contacting clients to collect overdue payments, while Accounts Receivable Clerks handle the broader process of managing incoming payments, invoicing, and maintaining financial records. Both roles are essential in revenue cycle management but differ in scope and daily tasks.

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What cities are hiring for Billing Follow Up jobs?

Cities with the most Billing Follow Up job openings:

What states have the most Billing Follow Up jobs?

States with the most job openings for Billing Follow Up jobs include:

What job categories do people searching Billing Follow Up jobs look for?

The top searched job categories for Billing Follow Up jobs are:

Billing Follow Up jobs near you
Infographic showing various Billing Follow Up job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,932 per year, or $23 per hour.

Billing FollowUp PT Acct

Chesapeake Regional Healthcare

Chesapeake, VA • On-site

$15.75 - $21.50/hr

Full-time

Re-posted 8 days ago

Chesapeake Regional Healthcare rating

6.9

Company rating: 6.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Summary
The Patient Accounts Representative
-Hospital Billing and Follow-up ensures the submission of timely and clean Inpatient/Outpatient claims to the various government/non-government payers and takes the appropriate action to resolve claim issues in order to accelerate cash collections.
Essential Duties and Responsibilities
These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.
  • Submit Inpatient/Outpatient electronic and paper claims (UB-04 and 1500) to the appropriate government and non-government payers.

  • Understand how to resolve Billing errors and/or warnings that are identified in the Patient Accounting and Billing System.

  • Keep abreast of payer-specific and government requirements and regulations.

  • Ensures claim information is complete and accurate in order to accelerate cash collections.

  • Analyze information contained within the Patient Accounting and Billing system to make decisions on how to proceed with the billing of an account.

  • Processes rejections by correcting any billing error and resubmitting claims to government and non-government payers.

  • Place unbillable claims on hold and properly communicate to various Hospital departments the information needed to accurately bill.

  • Process late charge claims in the event that charges are not entered in a timely fashion by Hospital Departments.

  • Submit corrected claims in the event that the original claim information has changed for various reasons.

  • Perform the billing of complex scenarios such as interim, self-audit, combined, and split billing etc.

  • Limit the number of unreleased claims by reviewing all imported claims and either billing or holding the claim for further review.

  • Meet Billing productivity and quality requirements as developed by Leadership.

  • Measured on high production levels, quality of work output, in compliance with established CRH's policy and standards.

  • Record or generate revenue by gathering and processing information that impacts the patient revenue process.

  • Review patient financial records and/or claims prior to submission to ensure payer-specific requirements are met.

  • Keep abreast of payer-specific and government requirements and regulations

  • Follow up on unprocessed or unpaid claims until a claims resolution is achieved

  • Generates letters to insurance or patients as needed in order to resolve unpaid claim issues.

  • Works on and maintains spreadsheets by sorting/adding pertinent data

  • Analyze information contained within the billing systems to make decisions on how to proceed with the account.

  • Work independently and has the ability to make decisions relative to individual work activities

  • Identify comments in the billing systems by using initials and using approved abbreviations for universal understanding

  • Keep documentation clear, concise, and to the point, while including enough information for a clear understanding of the work performed and actions needed

  • Create appropriate documentation, correspondence, emails, etc. and ensure that they are scanned to the proper account for accurate documentation

  • Read, understand, and explain benefits from all payers to coworkers, physicians, and patients

  • Make phone calls, use the internet, and send mail to payers for follow-up on unprocessed claims, incorrectly processed claims, or claims in question

  • Develop relationships with customers/patients/co-workers in order to gather and process information or resolve issues in order to receive accurate reimbursement and optimize internal and external customer satisfaction

  • Post accurate adjustments as appropriate per billing policies and procedures, payer explanation of benefits, and the management directive

  • Maintain work procedures pertinent to the job assignment

  • Accountable for individual work activities

  • Resolve questions that arise regarding correct charging and/or other concerns regarding services provided

  • Complete cross-training, as deemed necessary by management, to ensure efficient department operations

  • Report potential or identified problems with systems, payers, and processes to the manager in a timely manner.

  • Complete special project assignments in a timely fashion

  • Follows HIPAA guidelines in order to maintain strict confidentiality of all patient financial and hospital information at all times.

  • Perform other duties as assigned

Education and Experience
Minimum Required Education:
High school diploma or equivalent
Preferred Education: College courses or associate's degree
Experience:
3+ years as a Hospital Biller or Follow-up representative preferred
This position is responsible for revenue cycle operations specifically for Home Health and Hospice services. Candidates must have prior experience in Home Health/Hospice billing, collections, and payer relations
Certificates, Licenses, Registrations
There are no certifications/licensures required for this position.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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