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Billing Associate Jobs in Rio Rancho, NM (NOW HIRING)

... billing concerns, or to resolve service issues. • Assure that all Penske Rental units are ... Associates Degree, Technical School Degree, or Bachelors Degree preferred • ASE certification ...

Carrier Disputes Analyst II

Albuquerque, NM · On-site

$23.42 - $29.30/hr

Associate or bachelor's degree preferred in business, finance, or related field * Experience: A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key ...

Carrier Disputes Analyst II

Albuquerque, NM · Hybrid

$23.42 - $29.30/hr

Associate or bachelor's degree preferred in business, finance, or related field * Experience: A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key ...

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Prepare monthly customer invoices, including AIA billings * Maintain accurate accounts receivable ... Associate's or Bachelor's degree in accounting or related field, or equivalent experience

New

Staff Accountant

Albuquerque, NM · On-site

$53K - $70K/yr

Key Responsibilities Accounts Receivable & Customer Billing • Manage customer invoicing ... Associate's or Bachelor's degree in Accounting, Business, or related field preferred • Strong ...

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How much do billing associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for billing associate in Rio Rancho, NM is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.71 per hour, depending on experience, location, and employer.

What are some common challenges Billing Associates face in ensuring accurate and timely invoicing?

Billing Associates often encounter challenges such as managing high volumes of invoices, staying updated with changing client requirements, and reconciling discrepancies between purchase orders and payments. Attention to detail and strong organizational skills are crucial, as even minor errors can delay payments or affect client relationships. Effective communication with other departments, such as sales and customer service, is also important to resolve issues quickly and maintain smooth billing operations.

What are the key skills and qualifications needed to thrive as a Billing Associate, and why are they important?

To thrive as a Billing Associate, you need strong attention to detail, numerical accuracy, and a foundational understanding of accounting or finance principles, often supported by a relevant degree or equivalent experience. Familiarity with billing software, spreadsheets, and enterprise resource planning (ERP) systems like QuickBooks or SAP is typically required. Excellent organizational skills, clear communication, and the ability to resolve discrepancies diplomatically set top performers apart. These skills ensure timely and accurate billing, minimize errors, and support effective cash flow management for the organization.

What are Billing Associates?

Billing Associates are professionals responsible for managing and processing billing and invoicing tasks within an organization. They ensure that client accounts are accurately billed, payments are tracked, and discrepancies are promptly resolved. Their role often involves communicating with clients, coordinating with other departments, and maintaining financial records to support smooth financial operations. Attention to detail and strong organizational skills are essential in this position.

What is the difference between Billing Associate vs Accounts Payable Clerk?

AspectBilling AssociateAccounts Payable Clerk
Primary RoleGenerate and send customer invoices, ensure billing accuracyProcess and verify incoming vendor invoices, manage payments
Required SkillsAttention to detail, data entry, basic accountingData entry, invoice processing, vendor communication
Work EnvironmentOffice setting, finance or accounting departmentOffice setting, finance or accounting department
Common CertificationsNone required, but accounting or finance certifications helpfulNone required, bookkeeping or accounting certifications beneficial

The Billing Associate primarily handles customer invoicing and billing processes, while the Accounts Payable Clerk manages vendor invoices and payments. Both roles require attention to detail and work within finance departments, but they focus on different sides of financial transactions. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Billing jobs in Rio Rancho, NM? The most popular types of Billing jobs in Rio Rancho, NM are:
What are popular job titles related to Billing Associate jobs in Rio Rancho, NM? For Billing Associate jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Billing Associate jobs in Rio Rancho, NM look for? The top searched job categories for Billing Associate jobs in Rio Rancho, NM are:
Infographic showing various Billing Associate job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 65% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,991 per year, or $18.7 per hour.
Senior Account Associate- Commercial Insurance

Senior Account Associate- Commercial Insurance

Insurance Office of America

Albuquerque, NM

Full-time

Medical, Retirement

Posted 4 days ago


Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 260 rated insurance


Job description

Description

Job Description:

Title: Senior Account Associate - Commercial Lines 
Work Mode: Remote, Eastern and Central Time Zones only | Location/Supporting: Longwood, FL | Book Focus: General, Construction, Hospitality, Real Estate
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. 

 
Key Responsibilities: 

  • Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. 

  • Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time. 

  • Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. 

  • New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. 

  • Contract Review: Assist in reviewing contracts to ensure proper coverages are included. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

Ideal Candidate Qualifications: 

  • 3+ years of customer service experience in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing, professional designation (CISR) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 50-65K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.