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Medical Billing Collections Jobs in Rio Rancho, NM

Medical Billing Specialist

Albuquerque, NM · On-site

$16.75 - $21.50/hr

... Medical - 3 plans to choose from through BCBS, ranging in premiums from $0 to $159.21. Dental ... Responsible for managing client accounts and collections Performs duties in an organized, efficient ...

... Medical - 3 plans to choose from through BCBS, ranging in premiums from $0 to $159.21. Dental ... collections • Performs duties in an organized, efficient, and timely manner • Advises ...

Medical Billing Specialist

Albuquerque, NM · On-site

$16.75 - $21.50/hr

... collections · Performs duties in an organized, efficient, and timely manner · Advises Operations Director regarding specific billing issues · Works with the Billing Team through the monthly ...

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Medical Billing Collections information

See Rio Rancho, NM salary details

$11

$18

$24

How much do medical billing collections jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for medical billing collections in Rio Rancho, NM is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.38 per hour, depending on experience, location, and employer.

What is medical billing collections?

Medical billing collections refer to the process of pursuing payments on medical bills from patients and insurance companies. This job involves reviewing accounts, sending invoices, following up on unpaid bills, and working to resolve any discrepancies or denials from payers. Professionals in this field must have a strong understanding of insurance policies, billing codes, and healthcare regulations. Effective communication and negotiation skills are essential to work with both patients and insurers to collect outstanding balances.

What are the key skills and qualifications needed to thrive as a medical billing collections specialist?

To thrive as a Medical Billing Collections Specialist, you need strong knowledge of medical billing procedures, coding systems like ICD-10 and CPT, and a high school diploma or equivalent—often supplemented by specialized certification. Familiarity with billing software, electronic health records (EHRs), and insurance claim management systems is typically required. Excellent communication, attention to detail, and problem-solving abilities help you effectively resolve payment issues and work with patients or insurers. These skills and qualifications are essential to ensure accurate reimbursement, minimize claim denials, and maintain the financial health of healthcare organizations.

What are some common challenges faced by professionals in medical billing collections, and how can they be effectively managed?

Professionals in medical billing collections often encounter challenges such as insurance claim denials, delayed payments, and complex patient inquiries regarding billing statements. Effectively managing these issues requires strong attention to detail, clear communication skills, and up-to-date knowledge of insurance policies and coding procedures. Building positive relationships with patients and insurance representatives, staying organized, and regularly attending industry training can help address these challenges and improve collection rates.

What is the difference between Medical Billing Collections vs Medical Billing?

AspectMedical Billing CollectionsMedical Billing
CertificationsMedical Billing Certification, Collections Certification (optional)Medical Billing Certification (preferred)
Work EnvironmentCollections departments, often in healthcare offices or outsourcing firmsBilling departments within healthcare facilities or billing companies
Primary ResponsibilitiesFollow-up on unpaid claims, recovering overdue paymentsSubmitting claims, coding, and processing payments
Common UsageFocuses on overdue accounts and payment recoveryHandles entire billing cycle from claim submission to payment posting

Medical Billing Collections primarily concentrates on recovering unpaid or overdue patient accounts, while Medical Billing covers the entire process of submitting claims and managing payments. Both roles require similar certifications and work in healthcare billing environments, but their core functions differ in focus and scope.

What does a medical billing collections specialist do?

A medical billing collections specialist is responsible for following up on unpaid or overdue medical bills, contacting patients or insurance companies to collect payments, and ensuring accounts are settled accurately. They often use billing software and have knowledge of healthcare regulations and insurance processes to resolve billing issues efficiently.

What are popular job titles related to Medical Billing Collections jobs in Rio Rancho, NM?

For Medical Billing Collections jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Medical Billing Collections jobs in Rio Rancho, NM look for?

The top searched job categories for Medical Billing Collections jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Medical Billing Collections jobs?

Cities near Rio Rancho, NM with the most Medical Billing Collections job openings:

Infographic showing various Medical Billing Collections job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, and 7% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,486 per year, or $18.5 per hour.

Medical Billing Specialist

Southwest Womens Oncology/Optimum

Albuquerque, NM • On-site

$16.75 - $21.50/hr

Full-time

Medical, Retirement, PTO

Posted 15 days ago


Job description

Medical Billing Specialist
Southwest Women's Oncology | Albuquerque, New Mexico
Why This Role Matters
Behind every clinical encounter is a billing workflow that either works - or doesn't.
When it works, patients aren't blindsided. Claims are clean. Revenue flows. The practice can focus on care.
When it doesn't, the consequences ripple outward: delayed reimbursements, patient frustration, compliance exposure, and revenue the practice never recovers.
The Medical Billing Specialist is the person who makes it work. With precision, ownership, and a genuine commitment to doing right by patients and the practice alike.
We hold billing to the same standard as clinical care - because the financial experience is part of the patient experience. We hire for attitude and aptitude above all else. Credentials matter, but who you are and how you grow matter more.
Who We Are
Southwest Women's Oncology (SWWO) is New Mexico's leading gynecologic oncology practice, delivering advanced cancer care with skill, courage, and compassion.
Optimum Human and Optimum Infusion extend that mission into performance medicine, infusion services, longevity, recovery, hormone optimization, medical weight loss, peptide therapies, hyperbaric medicine, aesthetics, and human performance.
Together, we operate as a single integrated platform committed to one mission:
To deliver new possibilities in medical care, human performance, and health by uniting passion, knowledge, and precision into something greater than the sum of its parts.
The Opportunity
This is not a passive data-entry role. You will own the full billing cycle for a high-volume oncology and specialty practice-working with precision and urgency across claims, denials, payer relationships, and patient accounts.
You will be a critical link between clinical care and financial performance, partnering with:
  • Clinical and front office teams to ensure clean claims from point of service
  • Third-party payers, government programs, and managed care plans
  • The Patient Financial Advocate to support patient-facing financial resolution
  • Leadership to identify trends, resolve systemic issues, and optimize revenue cycle performance

Your accuracy, follow-through, and ownership will directly shape the financial health of the practice-and the experience of every patient whose account crosses your desk.
What You'll Own
Claims Management & Reimbursement
  • Submit clean, accurate claims to insurance carriers, government payers, and third-party administrators in a timely manner.
  • Actively follow up on delinquent and pending insurance claims to ensure timely resolution.
  • Investigate and resolve claim discrepancies, denials, and underpayments; prepare and submit appeals with supporting documentation.
  • Apply strong knowledge of posted charges, payments, and adjustments to maintain accurate account records.

Insurance & Precertification
  • Perform insurance verification and precertification for scheduled procedures and treatments.
  • Ensure compliance with CMS billing guidelines and payer-specific requirements.
  • Maintain current knowledge of third-party insurance, government payer rules, and physician billing and reimbursement processes.

Patient Account Management
  • Oversee patient accounts, including outstanding balances, collections workflows, and payment plan administration.
  • Address patient inquiries regarding billing, insurance, and payment concerns with empathy and professionalism.
  • Collaborate with the Patient Financial Advocate to support patients navigating complex financial situations.

Compliance & Documentation
  • Maintain strict adherence to HIPAA and all applicable federal and state billing regulations.
  • Document all billing activity, account updates, and payer communications accurately and completely.
  • Support audit readiness through organized, complete, and current account records.

Continuous Improvement
  • Identify denial trends, billing errors, and workflow inefficiencies; recommend and implement corrective actions.
  • Collaborate with the billing team and leadership to optimize revenue cycle performance.
  • Raise the standard through your precision, your ownership, and your example.

What Success Looks Like
First 90 Days
  • Independently managing claims submission, follow-up, and denial resolution.
  • Demonstrating working knowledge of payer requirements, billing workflows, and compliance standards.
  • Building trust with clinical teams, front office staff, and billing leadership.
  • Consistently delivering accurate, timely documentation and account management.

First 6 Months
  • Recognized as a reliable, high-accuracy contributor within the billing team.
  • Proactively identifying denial trends and contributing to workflow improvements.
  • Handling complex payer disputes and appeals with confidence and thoroughness.

First Year
  • Viewed as a culture carrier and billing anchor on the team.
  • Measurably contributing to clean claim rates, denial reduction, and collections performance.
  • Consistently embodying the Optimum Standard.

Who Thrives Here
We want people who bring relentless positivity, a hunger to learn, and the drive to elevate everyone around them. You will likely thrive if:
  • You take ownership rather than waiting for direction.
  • You believe details matter.
  • You enjoy solving problems and seek continuous improvement.
  • You care deeply about patients and their families.
  • You value teamwork and accountability equally.
  • You're coachable, curious, and committed to mastery.

What You Bring
Required
  • Minimum 3 years of experience in medical billing.
  • In-depth understanding of third-party insurance, government payers, and physician billing and reimbursement processes.
  • Strong knowledge of posted charges, payments, and adjustments.
  • Proven experience with insurance precertification and verification processes.
  • Familiarity with CMS billing guidelines and compliance requirements.
  • Proficiency in medical billing software, credit card payment processing, and Microsoft Office Suite.
  • Professional, service-oriented communication skills for handling patient and payer interactions.

Preferred
  • Oncology or specialty practice billing experience.
  • Experience working with patient advocacy programs and financial assistance workflows.
  • Familiarity with chemotherapy drug billing and specialty reimbursement processes.

Our Culture
We act with courage and embrace accountability.
We serve with precision and hold ourselves to impeccable standards - then raise them.
We reject mediocrity and the comfort of "good enough."
We measure success not only by outcomes, but by the integrity, excellence, and humanity we bring to every interaction.
Way Better. Extraordinary by Design.
If you crave mastery, meaning, and measurable impact - welcome home.
Compensation & Benefits
  • Competitive salary
  • Health benefits
  • 401(k)
  • Paid time off
  • Professional development and continuing education support
  • Opportunity to grow within the Optimum Platform

This is a full-time, on-site position at our Albuquerque, New Mexico office.