Billing Assistant Jobs in Racine, WI (NOW HIRING)

Behind every great building is a great property management team.

Some people see an office building.

You see a community.

You notice the details most people miss. The tenant who needs an answer before their day gets off track. The vendor relationship that needs attention. The budget line that could impact year-end results. The project that needs coordination before it affects operations.

You understand that exceptional buildings do not run themselves.

We are seeking an Assistant Property Manager to support a premier Class A office environment in the heart of downtown Milwaukee. This is an opportunity to play a key role in delivering an exceptional tenant experience while supporting the operational and financial success of a high-profile commercial property.

This position is ideal for a commercial real estate professional who enjoys building relationships, solving problems, managing details, and contributing to a collaborative team environment.

Our Values

Everything we do is guided by four core values.

• Better Together: We believe the best results come from collaboration, trust, and supporting one another.
• Warrior Spirit: We approach challenges with determination, accountability, and a commitment to excellence.
• Empathy: We lead with understanding, respect, and care for our tenants, clients, and teammates.
• Integrity: The value that binds everything together. We do what is right, honor our commitments, and build trust through our actions every day.

What You'll Do

Tenant Relations and Property Operations

• Be generally familiar with the property, including tenant locations and building mechanical rooms

• Respond to tenant questions or route requests to the appropriate team members

• Assist with tenant move-ins and move-outs

• Assist with running and troubleshooting amenity spaces and their systems

• Be familiar with ongoing construction and property projects to understand their impact on tenants and recurring services

• Assist with preparation for ownership and lender tours and inspections

• Understand corporate and ownership requirements and ensure operational practices remain compliant

Contract and Vendor Management

• Oversee operational contracts

• Bid and award recurring service contracts

• Manage relationships with onsite personnel and contracting parties

• Confirm work is being performed according to contract requirements

• Communicate deficiencies, praise, and contract changes with vendors

• Confirm billing aligns with contract terms

Accounting and Financial Management

• Develop an in-depth understanding of budgeted amounts, projects, goals, and overall property strategy

• Make recommendations that support property spending and reforecasting objectives

• Assist the Property Manager with coaching the property team on accounting systems and processes, including purchase orders and rent rolls

• Serve as a second-level approver of accounts payable invoices

• Assist and supervise collection efforts and recommend escalation strategies when necessary

• Prepare monthly accruals and reclasses

• Assist and supervise monthly charge reports and billing statement creation

• Assist with monthly reporting preparation and review

• Assist with monthly uploads of actual expenses and tenant CAM billings into reforecasting systems

• Support reforecasting of income and expenses

• Partner with the property team to create and manage annual budgets

• Assist with ownership and lender reporting

• Participate in lender reimbursement draw preparation

• Assist with CAM estimate creation and annual true-ups

• Help answer tenant questions regarding CAM estimates and reconciliations

• Assist with monthly work order billing

Leasing and Lease Administration

• Participate in leasing activities as needed, including prospective broker tours

• Gather information for leasing proposals

• Assist with lease abstracts and onboarding of new leases

• Develop a working understanding of lease language and apply lease provisions to accounting and operational questions

Team Support and Professional Development

• Understand and utilize required accounting, budgeting, and work order software systems

• Obtain necessary licenses and certifications for the position

• Recommend and pursue training and educational opportunities

• Participate in staff, corporate, ownership, and stakeholder meetings as needed

• Perform other duties as assigned

We are seeking a motivated commercial real estate professional who is ready to grow their career and make an impact from day one.

Qualifications include:

• 2 to 3 years of property management experience

• Strong financial acumen with exposure to budgeting, reporting, accounts payable, collections, and tenant billing

• Experience working with vendors, contracts, and building operations

• Excellent customer service and relationship-building skills

• Strong organizational and time management abilities

• Excellent written and verbal communication skills

• Ability to manage multiple priorities while maintaining attention to detail

• Experience with property management, accounting, budgeting, and work order systems preferred

• A proactive mindset, strong work ethic, and desire to learn

Most importantly, we are looking for someone who embodies our values of Better Together, Warrior Spirit, Empathy, and Integrity.

Why Join Us?

This is more than a property management role.

It is an opportunity to gain exposure to ownership reporting, budgeting, lease administration, vendor management, tenant relations, capital projects, and strategic property operations within a dynamic downtown environment.

You will join a team that believes in supporting one another, serving others well, tackling challenges head-on, and doing the right thing even when no one is watching.

Because great properties are built on great relationships.

And great relationships start with great people.

Benefits

We offer competitive pay and a comprehensive benefits package designed to support you both personally and professionally, including:

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off and company holidays

• Company-paid life insurance

• Tuition reimbursement

• Employee assistance resources

• A variety of voluntary benefits to support you and your family

We are committed to investing in our employees' personal and professional success and creating opportunities for long-term career growth.

Apply today and become part of a team that is building exceptional experiences, delivering outstanding service, and shaping the future of commercial real estate.