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Bill Collection Jobs (NOW HIRING)

USA Health

Medical Billing & Collection Specialist

Mobile, AL · On-site

$15 - $19.25/hr

... collection agency or attorney; reviews Mobile County Record for court action involving patient encounters; submits encounters for estate filing; maintains a thorough and current knowledge of billing ...

USA Health

Medical Billing & Collection Specialist

Mobile, AL · On-site

$15 - $19.25/hr

... collection agency or attorney; reviews Mobile County Record for court action involving patient encounters; submits encounters for estate filing; maintains a thorough and current knowledge of billing ...

City of Walla Walla

$28.73 - $36.68/hr

KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of basic financial, cash handling and bill collection practices and applicable laws. Operating knowledge of computers, copy machines, scanners, word ...

Alfred A Sidhom M D Inc

Medical Biller

Anaheim, CA

$18 - $23/hr

The ideal candidate will have a strong understanding of medical billing procedures and insurance guidelines from claim submission to payment collection, Medical Biller/Collector must have experience ...

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How much do bill collection jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for bill collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges bill collectors face when trying to recover overdue payments, and how can they overcome them?

Bill collectors often encounter challenges such as unresponsive debtors, disputes over the amount owed, and emotional or hostile reactions during calls. To overcome these obstacles, it's important to maintain professionalism, use effective communication strategies, and follow clear protocols for handling disputes. Building rapport and demonstrating empathy can also help encourage cooperation, while adhering to legal and ethical standards ensures a positive outcome for both the company and the debtor.

What are the key skills and qualifications needed to thrive as a Bill Collector, and why are they important?

To thrive as a Bill Collector, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and sometimes FDCPA certification is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations. These skills are essential for efficiently recovering outstanding debts while maintaining compliance and positive customer relations.

What are Bill Collection jobs?

Bill collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field, often called bill collectors or debt collectors, work for creditors or collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Good communication and negotiation skills are essential for success in this role.

What is the difference between Bill Collection vs Accounts Receivable Specialist?

AspectBill CollectionAccounts Receivable Specialist
CredentialsHigh school diploma; some roles may require certification in collectionsHigh school diploma; accounting or finance certifications preferred
Work EnvironmentCall centers, offices, or remoteOffice settings, accounting departments
Employer & IndustryFinancial institutions, healthcare, utilitiesBusinesses with invoicing, finance departments
Primary FocusRecover overdue payments, follow-up with debtorsManage accounts receivable, process payments, reconcile accounts

Bill Collection specialists focus on recovering overdue payments by contacting debtors, while Accounts Receivable Specialists manage incoming payments, reconcile accounts, and maintain financial records. Both roles are essential in cash flow management but differ in their specific responsibilities and focus areas.

More about Bill Collection jobs
What states have the most Bill Collection jobs? States with the most job openings for Bill Collection jobs include:
What job categories do people searching Bill Collection jobs look for? The top searched job categories for Bill Collection jobs are:
Billing & Collection Specialist

Billing & Collection Specialist

Berkshire Health Systems

Pittsfield, MA • On-site

$19.88/hr

Full-time

Posted 14 days ago

Berkshire Health Systems rating

7.7

Company rating: 7.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

  • DEFINITION/PRIMARY FUNCTION
    • This role is responsible for the billing and collection of all account receivables for all BHS entities. The fiscal aspects are from the initial billing to primary payer, secondary payer billing and follow-up through final resolution of the accounts. Utilize payer websites to maintain expert knowledge of payer and government rules and regulations. Utilizes multiple systems to perform all aspects of billing duties.
  • POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
    • Experience:
      • Prior registration and admitting experience preferred.
    • Education and Training:
      • High School Diploma, required.
      • Associate's Degree, preferred.
    • License, Certification & Registration:
      • None
    • Other Requirements:
      • Knowledge of third party billing and personal computer experience.
      • Expert knowledge of and ability to interpret third party contractual agreements.
      • Professional presentation with exceptional customer service skills including oral, written and telephone communication.
      • Ability to consistently maintain high level of confidentiality.
      • Strong typing skills and computer systems experience.
      • Must possess and demonstrate strong organizational skills.
      • Ability to speak the English language in a clearly understandable manner.
      • Ability to troubleshoot, maintain proper operation of business equipment.
      • Ability to handle stressful situations calmly and rationally and meet deadlines with a high volume of interruptions.

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