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Bill Collection Jobs (NOW HIRING)

Honorhealth

Billing Collection Lead

Phoenix, AZ · Remote

$17.75 - $22.75/hr

JOB SUMMARY Billing and Collection Lead serves as a resource for the billing and collections staff. Assist staff in billing and/or collection on problem accounts for Commercial and Government payers.

HonorHealth

Billing Collection Lead

Phoenix, AZ · On-site

$17.75 - $22.75/hr

JOB SUMMARY Billing and Collection Lead serves as a resource for the billing and collections staff. Assist staff in billing and/or collection on problem accounts for Commercial and Government payers.

USA Health

Medical Billing & Collection Specialist

Mobile, AL · On-site

$15 - $19.25/hr

... collection agency or attorney; reviews Mobile County Record for court action involving patient encounters; submits encounters for estate filing; maintains a thorough and current knowledge of billing ...

USA Health

Medical Billing & Collection Specialist

Mobile, AL · On-site

$15 - $19.25/hr

... collection agency or attorney; reviews Mobile County Record for court action involving patient encounters; submits encounters for estate filing; maintains a thorough and current knowledge of billing ...

City of Maryville (MO)

Utility Billing Clerk

Maryville, MO · On-site

$21.88 - $29.62/hr

... with bill collection, and provides customer service to the public and customers. Work is performed under the general direction of each department director. Essential Functions Computer Related ...

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How much do bill collection jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for bill collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges bill collectors face when trying to recover overdue payments, and how can they overcome them?

Bill collectors often encounter challenges such as unresponsive debtors, disputes over the amount owed, and emotional or hostile reactions during calls. To overcome these obstacles, it's important to maintain professionalism, use effective communication strategies, and follow clear protocols for handling disputes. Building rapport and demonstrating empathy can also help encourage cooperation, while adhering to legal and ethical standards ensures a positive outcome for both the company and the debtor.

What are the key skills and qualifications needed to thrive as a Bill Collector, and why are they important?

To thrive as a Bill Collector, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and sometimes FDCPA certification is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations. These skills are essential for efficiently recovering outstanding debts while maintaining compliance and positive customer relations.

What are Bill Collection jobs?

Bill collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field, often called bill collectors or debt collectors, work for creditors or collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Good communication and negotiation skills are essential for success in this role.

What is the difference between Bill Collection vs Accounts Receivable Specialist?

AspectBill CollectionAccounts Receivable Specialist
CredentialsHigh school diploma; some roles may require certification in collectionsHigh school diploma; accounting or finance certifications preferred
Work EnvironmentCall centers, offices, or remoteOffice settings, accounting departments
Employer & IndustryFinancial institutions, healthcare, utilitiesBusinesses with invoicing, finance departments
Primary FocusRecover overdue payments, follow-up with debtorsManage accounts receivable, process payments, reconcile accounts

Bill Collection specialists focus on recovering overdue payments by contacting debtors, while Accounts Receivable Specialists manage incoming payments, reconcile accounts, and maintain financial records. Both roles are essential in cash flow management but differ in their specific responsibilities and focus areas.

More about Bill Collection jobs
What states have the most Bill Collection jobs? States with the most job openings for Bill Collection jobs include:
What job categories do people searching Bill Collection jobs look for? The top searched job categories for Bill Collection jobs are:
Infographic showing various Bill Collection job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 89% Full Time, 4% Part Time, and 6% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.
Billing Collection Lead

Billing Collection Lead

Honorhealth

Phoenix, AZ • Remote

$17.75 - $22.75/hr

Full-time

Posted 19 days ago

HonorHealth rating

7.7

Company rating: 7.7 out of 10

Based on 207 frontline employees who took The Breakroom Quiz

158th of 881 rated healthcare providers

Job description

Primary City/State:

Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027

Category:

Billing and Revenue Cycle

Shift:

Day

Department:

Patient Financial Services

M-F 6:30 am to 3:00 pm

Mostly remote with some mandatory on-site meetings.

Must reside in the greater Phoenix metro area.

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

Billing and Collection Lead serves as a resource for the billing and collections staff. Assist staff in billing and/or collection on problem accounts for Commercial and Government payers. Leads special billing, rebill and/or collections projects. Researches complex billing edits, claim errors or collections patient account errors utilizing various computer applications and software. Monitors daily billing imports, exports and balancing, including review of unbilled, claims errors, and clean claim rates and/or collections activity. Reviews daily productivity of the staff and meets with staff to review. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Must have advanced knowledge of CMS and Payer billing requirements, with ability to research and respond to new initiatives.

ESSENTIAL FUNCTIONS
  • Performs timely follow-up on patient accounts and collection activities normally found in the more problem accounts. Reconciles explanation of benefits to contract terms and files appeals for denials.
  • Leads and serves as a resource for fellow employees in regards to patient accounts and collection matters. Assists in development and provides ongoing training to collections and patient accounts employees.
  • Creates and manages/maintains reports across different platforms to assist management, improve billing process and identify issues in our internal processes. Maintains daily claims reconciliation and balances claims from patient accounting system to billing system and back to the Epic dashboard.
  • Maintains current knowledge of regulatory billing requirements for Medicare Parts A, B, and DME, State Medicaid claims and other payers edits and requirements.
  • Attends payer in-services and departmental meetings in order to enhance communications, and relations skills. Participates in process improvement activities. Performs other related duties as assigned or requested.

EDUCATION
  • High School Diploma or GED Required
  • Other / Certificate Post high school education, to include, but not limited to accounting courses or medical business office certificate program. Preferred
EXPERIENCE
  • 2 years Commercial contract and Medicare reimbursement collection experience Required or
  • 2 years Commercial and Medicare regulatory billing experience Required or
  • 5 years Commercial contract and Medicare reimbursement collection experience Preferred
  • 5 years Commercial and Medicare regulatory billing experience Preferred
LICENSES AND CERTIFICATIONS

We're all in for your career.

What HonorHealth employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About HonorHealth

Sourced by ZipRecruiter

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

Year founded

2014

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