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Bill Collection Jobs (NOW HIRING)

Benedictine

Business Office Manager

Rochester, MN · On-site

$64K - $68K/yr

This includes ongoing billing collection for in-house residents and final bill collection upon discharge. * Drives the Medicaid application process for applicable residents. * Responsible for census ...

Benedictine

Business Office Manager

Byron, MN · On-site

$64K - $68K/yr

This includes ongoing billing collection for in-house residents and final bill collection upon discharge. * Drives the Medicaid application process for applicable residents. * Responsible for census ...

Washington University of St. Louis

$17.89 - $26.35/hr

LOUIS, MO 63108 Scheduled Hours 40 Position Summary Performs advanced billing and collection activities for Occupational Therapy. Completes authorizations for payment, verify accuracy and ...

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Bill Collection information

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How much do bill collection jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bill collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What is a bill collection?

Bill collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field, often called bill collectors or debt collectors, work for creditors or collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Good communication and negotiation skills are essential for success in this role.

What skills and qualifications are needed to be a bill collector?

To thrive as a Bill Collector, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and sometimes FDCPA certification is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations. These skills are essential for efficiently recovering outstanding debts while maintaining compliance and positive customer relations.

What challenges do bill collectors face and how can they overcome them?

Bill collectors often encounter challenges such as unresponsive debtors, disputes over the amount owed, and emotional or hostile reactions during calls. To overcome these obstacles, it's important to maintain professionalism, use effective communication strategies, and follow clear protocols for handling disputes. Building rapport and demonstrating empathy can also help encourage cooperation, while adhering to legal and ethical standards ensures a positive outcome for both the company and the debtor.

What is the difference between Bill Collection vs Accounts Receivable Specialist?

AspectBill CollectionAccounts Receivable Specialist
CredentialsHigh school diploma; some roles may require certification in collectionsHigh school diploma; accounting or finance certifications preferred
Work EnvironmentCall centers, offices, or remoteOffice settings, accounting departments
Employer & IndustryFinancial institutions, healthcare, utilitiesBusinesses with invoicing, finance departments
Primary FocusRecover overdue payments, follow-up with debtorsManage accounts receivable, process payments, reconcile accounts

Bill Collection specialists focus on recovering overdue payments by contacting debtors, while Accounts Receivable Specialists manage incoming payments, reconcile accounts, and maintain financial records. Both roles are essential in cash flow management but differ in their specific responsibilities and focus areas.

How do bill collectors make money?

Bill collectors earn money through commissions or fees based on the amount they recover from overdue accounts. They typically work on a contingency basis, receiving a percentage of the collected debt, and may also earn salaries or bonuses for meeting collection targets. Effective communication skills and knowledge of debt collection laws are important in this role.

How much do bill collectors get paid?

Bill collectors typically earn an average annual salary of around $35,000 to $50,000, depending on experience, location, and employer. They often work in call centers and use collection software, with some positions offering commission or bonuses based on recovery rates.
More about Bill Collection jobs

What states have the most Bill Collection jobs?

States with the most job openings for Bill Collection jobs include:

What job categories do people searching Bill Collection jobs look for?

The top searched job categories for Bill Collection jobs are:

Infographic showing various Bill Collection job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 4% Part Time, and 7% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Business Office Manager

Benedictine

Rochester, MN • On-site

$64K - $68K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Overview
The Business Office Manager is responsible for the community's revenue cycle management processes and serves as a liaison between the community and the Support Center.
Responsibilities
  • Ensures compliance to State, Federal or County rules and regulations and Benedictine policies and procedures regarding all accounts receivable processes.
  • Develops proficiency and acts as a resource in the billing system, accounting software, online payer portals, and other applications, as needed.
  • Ensures all admissions and financial related paperwork is thoroughly completed for each admitted resident and obtains prior authorizations where applicable.
  • Manages resident set-up, applicable charges, payers and payer changes, and private pay set-up in billing system.
  • Performs eligibility checks, verifies insurance benefits, and provides coverage details to residents.
  • Responsible for initiating financial conversations and collecting down payments at referral following the Benedictine Collection Policy. These payments can be related to private pay room and board, private room differentials, copays, deductibles, estimated spenddowns, etc. This includes ongoing billing collection for in-house residents and final bill collection upon discharge.
  • Drives the Medicaid application process for applicable residents.
  • Responsible for census management for the community.
  • Processes payments and performs daily bank deposits via desktop scanner, or a minimum of twice weekly if physical bank deposits are needed
  • Enters ancillary charges and submits vendor invoices to Accounts Payable in accordance with corporate policies and procedures.
  • Oversees daily management of the Resident Trust Account (RTA) and petty cash, and assists in monthly reconciliation of the RTA.
  • Performs applicable month-end close activities and reconciles Expenses to Revenue on a monthly basis.
  • Completes annual Medicaid and Medicare Cost Reporting and other year-end activities.
  • Participates in monthly accounts receivable aging review and assist centralized billing office as needed for collection activities or other follow-up items.
  • Manages the selection, training, development and performance of assigned staff where applicable to retain a professional and motivated team.
  • Promotes the Benedictine Mission and Core Values of Hospitality, Stewardship, Respect and Justice by bringing the Mission and Core Values into the day-to-day activities of the company.

Qualifications
QUALIFICATIONS REQUIRED
  • Asociate's Degree in business-related field or combination of High School Diploma and comparable experience
  • Two (2) or more years of Business Office Manager experience
  • One (1) or more years of healthcare accounts receivable and/or accounts payable experience
  • Accounting and general office software proficiency and use of general office equipment

QUALIFICATIONS PREFERRED
  • One (1) year prior management experience

EEO/AA/Vet Friendly
Salary Range
$64,480-$68,640 depending on experience
Benefits Statement
A robust benefits package is available to eligible associates, designed to meet the needs of every stage of life, including paid time off (PTO), retirement, medical, dental, vision, education assistance, and a variety of additional voluntary benefits. For more information visit our website at www.benedictineliving.org.
Additional Information
The HR Manager develops, plans and implements Human Resource strategies, objectives and plans for the community. This position is accountable for the general day to day operations of human resources, payroll, and benefits in compliance with federal and state laws and regulations and effectively interacts with community leadership and staff while maintaining confidentiality and professionalism.
  • Ensure community staffing needs are met by following the standardized hiring process, developing retention strategies, operation of the applicant tracking system and utilizing behavioral based interviewing techniques.
  • Schedule and facilitate the new employee welcome orientation program including new hire paperwork and processes.
  • Administer FMLA, accommodations, and other leaves of absence requests.
  • Support supervisors with the performance management process, including but not limited to: performance reviews, employee relations, coaching, corrective action, performance improvement plans, investigations and associate concerns.
  • Ensure adherence to the affirmative action plan, create and submit AA plan according to due dates - if applicable.

Qualifications Required
  • Bachelor's Degree with 3-5 years of experience, or an Associate's Degree with 5-7 years' experience
  • Labor relations experience - if community has a union

Qualifications Preferred
  • Experience with a Human Resources Information System (HRIS)
  • Experience with an Applicant Tracking System (ATS)
  • Knowledge of the healthcare industry
  • Certified Payroll Professional Certification (CPP)
  • Professional in Human Resources Certification (PHR)
  • Experience working in a union facility
  • Union contract work environment experience as part of management

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