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Bill Collection Jobs (NOW HIRING)

Alfred A Sidhom M D Inc

Medical Biller

Anaheim, CA · On-site

$23 - $27/hr

The ideal candidate will have a strong understanding of medical billing procedures and insurance guidelines from claim submission to payment collection, Medical Biller/Collector must have experience ...

CFS

Billing Specialist

New York, NY · On-site

$110K/yr

Billing Specialist - Billing & Collection Services Salary: Up to $110,000 + OT Eligible Why This Opportunity Stands Out: * Work with a globally recognized law firm known for stability and prestige

LHH US

Collection Analyst

Tulsa, OK · On-site

$23 - $25/hr

Collection Analyst Tulsa, OK | 100% Onsite | Direct Hire Are you a results-driven professional who ... Conduct account reconciliations and resolve billing disputes * Communicate with customers to secure ...

LHH US

Collection Analyst

Tulsa, OK

$23 - $25/hr

Collection Analyst Tulsa, OK | 100% Onsite | Direct Hire Are you a results-driven professional who ... Conduct account reconciliations and resolve billing disputes * Communicate with customers to secure ...

AGG

Billing and Collection Specialist

Atlanta, GA · On-site

$18.50 - $24.75/hr

The Billing and Collection Specialist is responsible for handling all aspects of the firm's client billing cycle, ensuring that prebill edits through transmittal and/or the mailing of client bills ...

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Bill Collection information

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How much do bill collection jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bill collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What is a bill collection?

Bill collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field, often called bill collectors or debt collectors, work for creditors or collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Good communication and negotiation skills are essential for success in this role.

What skills and qualifications are needed to be a bill collector?

To thrive as a Bill Collector, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and sometimes FDCPA certification is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations. These skills are essential for efficiently recovering outstanding debts while maintaining compliance and positive customer relations.

What challenges do bill collectors face and how can they overcome them?

Bill collectors often encounter challenges such as unresponsive debtors, disputes over the amount owed, and emotional or hostile reactions during calls. To overcome these obstacles, it's important to maintain professionalism, use effective communication strategies, and follow clear protocols for handling disputes. Building rapport and demonstrating empathy can also help encourage cooperation, while adhering to legal and ethical standards ensures a positive outcome for both the company and the debtor.

What is the difference between Bill Collection vs Accounts Receivable Specialist?

AspectBill CollectionAccounts Receivable Specialist
CredentialsHigh school diploma; some roles may require certification in collectionsHigh school diploma; accounting or finance certifications preferred
Work EnvironmentCall centers, offices, or remoteOffice settings, accounting departments
Employer & IndustryFinancial institutions, healthcare, utilitiesBusinesses with invoicing, finance departments
Primary FocusRecover overdue payments, follow-up with debtorsManage accounts receivable, process payments, reconcile accounts

Bill Collection specialists focus on recovering overdue payments by contacting debtors, while Accounts Receivable Specialists manage incoming payments, reconcile accounts, and maintain financial records. Both roles are essential in cash flow management but differ in their specific responsibilities and focus areas.

How do bill collectors make money?

Bill collectors earn money through commissions or fees based on the amount they recover from overdue accounts. They typically work on a contingency basis, receiving a percentage of the collected debt, and may also earn salaries or bonuses for meeting collection targets. Effective communication skills and knowledge of debt collection laws are important in this role.

How much do bill collectors get paid?

Bill collectors typically earn an average annual salary of around $35,000 to $50,000, depending on experience, location, and employer. They often work in call centers and use collection software, with some positions offering commission or bonuses based on recovery rates.
More about Bill Collection jobs

What states have the most Bill Collection jobs?

States with the most job openings for Bill Collection jobs include:

What job categories do people searching Bill Collection jobs look for?

The top searched job categories for Bill Collection jobs are:

Infographic showing various Bill Collection job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 4% Part Time, and 7% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Insurance Billing/Collection Assistant III - Physicians Billing Service (Hybrid)

Washington University of St. Louis

Saint Louis, MO • On-site

$21.33 - $31.98/hr

Full-time

Medical, Retirement, PTO

Posted 28 days ago

Washington University In St. Louis rating

7.7

Company rating: 7.7 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

262nd of 620 rated colleges and universities

Job description

LocationSt. Louis, MO 63110 Scheduled Hours40Position SummaryPerforms advanced follow-up on insurance billing and collection activities, makes collection calls, verifies the accuracy and completeness of insurance records and claims, contacts insurance companies and/or collection agencies as well as other related duties to expedite payments from various payers for physician services.
Float position assists various areas of A/R and support functions for WU-PBS. Areas of responsibility for assignments range from coverage for open or understaffed areas as well as working with spreadsheets and/or other ad-hoc reports.Job Description

Primary Duties & Responsibilities:

  • Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
  • Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
  • Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
  • Makes collection calls to insurance companies and/or patients to ensure timely payment of claims.
  • Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
  • Supports customer service unit in answering billing and collection questions.
  • Assists with training new staff.
  • Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices each day and follows best practices for one-touch resolution as established within the department.
  • Interacts with management and staff members to discuss issues.
  • May act as Team Lead.
  • Assists with special projects.
  • Performs other duties as assigned by the supervisor and/or manager.

Working Conditions:
Job Location/Working Conditions:

  • Normal office environment.


Physical Effort:

  • Typically sitting at desk or table.
  • Repetitive wrist, hand or finger movement (PC typing).


Equipment:

  • Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.


Certifications/Professional Licenses:

No specific certification/professional license is required for this position.


Work Experience:

Billing Or Insurance (3 Years)


Skills:

Not Applicable


Driver's License:

A driver's license is not required for this position.More About This Job

Preferred Qualifications:

  • Two years of college or business school.
  • Working knowledge of computers, general office equipment, telephone console, medical terminology, collection techniques and communication skills that involves dealing with confidential information.
Preferred Qualifications

Education:

Associate degree


Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.


Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone CommunicationsGradeC08-HSalary Range$21.33 - $31.98 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please emailCandidateQuestions@wustl.eduor call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement

Personal

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.

  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.

  • Take advantage of our free Metro transit U-Pass for eligible employees.

  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.

  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

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About Washington University in St. Louis

Sourced by ZipRecruiter

Washington University in St. Louis, often simply known as WashU, is a prestigious private research university in the United States. Headquartered in Saint Louis, Missouri, the university operates within the Education industry offering an array of undergraduate and postgraduate programs encompassing various areas like arts, sciences, business, design, medicine, and engineering. Established in 1853, the university has a storied past rooted in determination, resilience, and commitment to knowledge and innovation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Saint Louis, MO, US

Year founded

1853

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