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Bill Collection Jobs (NOW HIRING)

City of Maryville, MO

Utility Billing Clerk

Maryville, MO · On-site

$21.88 - $29.62/hr

... with bill collection, and provides customer service to the public and customers. Work is performed under the general direction of each department director. Essential Functions Computer Related ...

Astral at Auburn

Business Office Manager

Auburn, IN · On-site

$65K - $70K/yr

Lead the bill collection process, including making calls, preparing letters, and preparing accounts for collection write off. * Receive electronic billing from vendors and process and distribute as ...

Astral at Auburn

Business Office Manager

Auburn, IN

$65K - $70K/yr

Lead the bill collection process, including making calls, preparing letters, and preparing accounts for collection write off. * Receive electronic billing from vendors and process and distribute as ...

Astral at Auburn

Business Office Manager

Auburn, IN

$65K - $70K/yr

Lead the bill collection process, including making calls, preparing letters, and preparing accounts for collection write off. * Receive electronic billing from vendors and process and distribute as ...

Astral at Auburn

Business Office Manager

Auburn, IN · On-site

$65K - $70K/yr

Lead the bill collection process, including making calls, preparing letters, and preparing accounts for collection write off. * Receive electronic billing from vendors and process and distribute as ...

Alfred A Sidhom M D Inc

Medical Biller

Anaheim, CA · On-site

$18 - $23/hr

The ideal candidate will have a strong understanding of medical billing procedures and insurance guidelines from claim submission to payment collection, Medical Biller/Collector must have experience ...

Alfred A Sidhom M D Inc

Medical Biller

Anaheim, CA · On-site

$19 - $24.50/hr

The ideal candidate will have a strong understanding of medical billing procedures and insurance guidelines from claim submission to payment collection, Medical Biller/Collector must have experience ...

Benedictine

Business Office Manager

Saint Louis, MO

$77K - $85K/yr

This includes ongoing billing collection for in-house residents and final bill collection upon discharge. * Drives the Medicaid application process for applicable residents. * Responsible for census ...

Oneida Health

BILLER & COLLECTOR SPECIALIST

Canastota, NY · On-site

$18 - $23.40/hr

Billing & Collection Specialist Position Summary The Billing & Collection Specialist plays a critical role in managing financial transactions, ensuring billing accuracy, and maintaining regulatory ...

Oneida Health

BILLER & COLLECTOR SPECIALIST

Canastota, NY · On-site

$18 - $23.40/hr

Billing & Collection Specialist Position Summary The Billing & Collection Specialist plays a critical role in managing financial transactions, ensuring billing accuracy, and maintaining regulatory ...

LUX Infusion

Billing Specialist

Overland Park, KS · Hybrid

$19 - $25.75/hr

Minimum of two (2) years of working experience in medical billing & collection-related activities required * Experience providing customer service to internal and external customers, including ...

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Bill Collection information

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How much do bill collection jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for bill collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges bill collectors face when trying to recover overdue payments, and how can they overcome them?

Bill collectors often encounter challenges such as unresponsive debtors, disputes over the amount owed, and emotional or hostile reactions during calls. To overcome these obstacles, it's important to maintain professionalism, use effective communication strategies, and follow clear protocols for handling disputes. Building rapport and demonstrating empathy can also help encourage cooperation, while adhering to legal and ethical standards ensures a positive outcome for both the company and the debtor.

What are the key skills and qualifications needed to thrive as a Bill Collector, and why are they important?

To thrive as a Bill Collector, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and sometimes FDCPA certification is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations. These skills are essential for efficiently recovering outstanding debts while maintaining compliance and positive customer relations.

What are Bill Collection jobs?

Bill collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field, often called bill collectors or debt collectors, work for creditors or collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Good communication and negotiation skills are essential for success in this role.

What is the difference between Bill Collection vs Accounts Receivable Specialist?

AspectBill CollectionAccounts Receivable Specialist
CredentialsHigh school diploma; some roles may require certification in collectionsHigh school diploma; accounting or finance certifications preferred
Work EnvironmentCall centers, offices, or remoteOffice settings, accounting departments
Employer & IndustryFinancial institutions, healthcare, utilitiesBusinesses with invoicing, finance departments
Primary FocusRecover overdue payments, follow-up with debtorsManage accounts receivable, process payments, reconcile accounts

Bill Collection specialists focus on recovering overdue payments by contacting debtors, while Accounts Receivable Specialists manage incoming payments, reconcile accounts, and maintain financial records. Both roles are essential in cash flow management but differ in their specific responsibilities and focus areas.

More about Bill Collection jobs
What states have the most Bill Collection jobs? States with the most job openings for Bill Collection jobs include:
What job categories do people searching Bill Collection jobs look for? The top searched job categories for Bill Collection jobs are:
Infographic showing various Bill Collection job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 89% Full Time, 4% Part Time, and 6% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Utility Billing Clerk

City of Maryville, MO

Maryville, MO • On-site

$21.88 - $29.62/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Salary: $21.88 - $29.62 Hourly
Location : Maryville, MO
Job Type: Full-Time
Job Number: 202300050
Department: Finance
Opening Date: 07/07/2026
Closing Date: 7/21/2026 5:00 PM Central
Job Summary
Under the supervision of the Assistant Finance Director this non-exempt position greets the public, receipts payments, balances cash drawers, generates reports, connects and disconnects customers, issues monthly bills and disconnect notices, assists with bill collection, and provides customer service to the public and customers. Work is performed under the general direction of each department director.
Essential Functions
Computer Related Activities
  • Connects new customers and disconnects exiting customers, assuring accuracy. Transfers deposits and customers' changing locations.
  • Issues monthly disconnect list for delinquent bills, assuring compliance with City policies.
  • Prepares and mails delinquency notices, and contacts delinquent accounts by telephone if time is available.
  • Sends delinquent final water bills and attempts to locate and collect from customers.
  • Generates work orders relating to offs, ons, re-reads, etc, assuring accuracy and timeliness. Runs service orders, status reports, and purges.
  • Adds new utility meters and meter change-outs for new and existing locations.
  • Enters new services and addresses for new residences.
  • Maintains other clerical operational details.
  • Reviews alerts and reports from radio-read meter system software and follows up on issues.
  • Calculates and prints monthly utility and final bills.
  • Prints a monthly billing register to create and maintain a legal and permanent record, assuring accuracy and timeliness.
  • Prepares the ACH's for bank bills, posting to customer accounts.
  • Receives payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issues receipts, refunds, credits, or change due to customers.
  • Assists customers by providing information and resolving their complaints.
Financial Activities
  • Applies deposits to final bills.
  • Posts deposits to the appropriate customer, assuring accuracy and timeliness.
  • Assists with bad debt collection activities. Implements the established collection process. Documents thoroughly.
  • Responds to requests by immediate supervisor in an accurate, professional, complete, and timely manner.
  • Receives remittances and posts to system, assuring accuracy, timeliness and compliance with proper financial controls.
  • Receipts revenues from a variety of sources - City Clerk, Public Works, Administration, Mozingo, and Parks and Recreation.
  • Performs daily reconciliation of the cash drawer, prepares report to which cash is reconciled, determines errors and makes adjustments.
  • Reviews sewer average rates for utility customers to determine reasonableness or if there is an underlying error in the rate calculated.
Phone and Coverage Related Activities
  • Provides information as requested. Takes messages and/or routes callers to appropriate party.
  • Responds to customer inquiries and concerns both in person and over the phone, consistently demonstrating professionalism, courtesy, and a commitment to positive public relations for the City.
  • Takes initiative for follow-up activities related to customer or staff requests.
Miscellaneous Activities
  • Provides services at the counter, obtains information, collects deposits as necessary, and makes service orders regarding customer requests, assuring accuracy, timeliness, and the best PR for the city.
  • Assists in collecting funds for sewer taps and meter parts, and maintains an ongoing record.
  • Responds to requests for information from various City departments, and composes and distributes letters of credit as requested.
  • Provides back up for other personnel as needed, assuring accuracy and professionalism.
  • Establishes list of accounts to be left on in landlord's name.
  • Communicates with customers in person, by phone, and through written correspondence. Responds to questions, provides information regarding City policies and services, and addresses customer concerns and complaints while consistently demonstrating professionalism, courtesy, and a commitment to positive public relations for the City.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position.
Minimum Qualifications
REQUIRED EDUCATION and/or EXPERIENCE:
High school diploma or G.E.D.; six months to twelve related experience or training; or equivalent combination of education and experience.
PREFERRED EDUCATION and/or EXPERIENCE:
Associate's degree or equivalent from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.
Supplemental Information
PHYSICAL CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. Duties are generally performed in an office setting with a controlled environment.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave.
  • 100% employee coverage for Health Insurance
  • 100% employee coverage for Dental Insurance
  • 100% employee coverage for Life Insurance
  • 70% family coverage for Health, Dental, & Life Insurance
  • Voluntary Life Insurance, Vision Insurance, and AFLAC policies available
  • Flexible Spending Accounts
  • Retirement benefits through LAGERS paid 100% by the City
  • 2% match on all 457b deferred compensation contributions
  • Payroll deduction for Traditional & IRA investments
  • Sick Leave at 4 hours per pay period
  • Vacation Leave starting at 3.7 hours per pay period
  • 12 paid holidays
  • Longevity Pay after 3 years of service
  • Wellness Plan - free use of fitness center, pool, and golf course

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