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Inbound Benefit Customer Service (Remote)

Buffalo, NY · Remote

$18/hr

INBOUND BENEFIT ENROLLMENT CALL CENTER CUSTOMER SERVICE REPRESENTATIVE Location: Buffalo, NY (Remote or Onsite) Pay Rate: $18.00/hour Schedule: * Monday - Friday * 8-hour shift scheduled between 8:00 ...

allianthcm

Benefit Advocate

Saint Louis, MO · On-site

... Enrollment management. ESSENTIAL DUTIES AND RESPONSIBILITIES Manages health and welfare benefit plans for multiple clients; Administers medical, dental, vision, FSA, HSA, and life and disability ...

Chubb

Enrollment Systems Specialist

Chicago, IL · On-site

$73K - $107K/yr

They will play a key role in developing a centralized benefits technology relationship management ... Ensure enrollment data files are accurately formatted, complete, and submitted promptly to internal ...

Chubb

Enrollment Systems Specialist

Chicago, IL · On-site

$73K - $107K/yr

They will play a key role in developing a centralized benefits technology relationship management ... Ensure enrollment data files are accurately formatted, complete, and submitted promptly to internal ...

Chubb

Enrollment Systems Specialist

Chicago, IL · On-site

$73K - $107K/yr

They will play a key role in developing a centralized benefits technology relationship management ... Ensure enrollment data files are accurately formatted, complete, and submitted promptly to internal ...

Chubb

Enrollment Systems Specialist

Philadelphia, PA · On-site

$73K - $107K/yr

Serve as the primary contact for sales, brokers, and enrollment system partners, overseeing the configuration and testing of the voluntary benefit enrollment systems. * Ensure enrollment data files ...

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Benefit Enrollment information

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How much do benefit enrollment jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for benefit enrollment in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What is a benefit enrollment?

A Benefit Enrollment job involves assisting employees with selecting and enrolling in workplace benefits such as health insurance, retirement plans, and other perks offered by an employer. Professionals in this role provide guidance, answer questions, and ensure proper documentation is completed. They may work in HR departments, insurance companies, or third-party benefits administration firms. Strong communication, attention to detail, and knowledge of benefits policies are essential for success in this role.

What are the typical daily responsibilities of a benefit enrollment professional?

Benefit Enrollment professionals typically guide employees through the benefits selection process, answer questions regarding plan options, and ensure accurate completion of enrollment paperwork. They are responsible for entering and updating employee benefit selections in HRIS or enrollment systems, troubleshooting issues, and liaising with HR staff and insurance providers as needed. The role involves a mix of administrative work and direct communication, requiring both technical accuracy and a customer service mindset. This ensures employees have a smooth enrollment experience and helps organizations maintain compliance with benefits regulations.

What are the key skills and qualifications needed to thrive in the benefit enrollment position, and why are they important?

To excel in Benefit Enrollment, you need a strong understanding of health and welfare benefits, attention to detail, and experience with data entry and customer service, usually supported by a high school diploma or equivalent. Familiarity with benefits administration platforms, enrollment software, and HRIS systems is often required. Exceptional communication, problem-solving, and interpersonal skills distinguish top performers in this role. These skills help ensure accurate enrollments, positive interactions with employees, and efficient coordination with HR and insurance providers.

More about Benefit Enrollment jobs
What cities are hiring for Benefit Enrollment jobs? Cities with the most Benefit Enrollment job openings:
What states have the most Benefit Enrollment jobs? States with the most job openings for Benefit Enrollment jobs include:
What job categories do people searching Benefit Enrollment jobs look for? The top searched job categories for Benefit Enrollment jobs are:
Benefit Enrollment jobs near you
Infographic showing various Benefit Enrollment job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, and 40% Temporary. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $46,986 per year, or $22.6 per hour.

Benefit Counselor - Enroller, NJ & PA

Employee Family Protection

Pittsburgh, PA • On-site

Full-time

Medical, Life

Re-posted 12 days ago

Job description

Description

Position Summary:

The Benefit Counselor educates client employees about employee benefit programs, communicates available programs to eligible employees, and enrolls employees in elected programs. The position will be ideal for incumbents located in Pittsburgh, PA and/or Northern, NJ.

Essential Functions:

1. Actively participate in case, enrollment, product, and systems training. Through face-to-face, telephonic Benefit Center, and/or web, educate client employees about employee benefit programs. Communicate available employee benefit programs to eligible client employees.

2. Enroll employees in elected programs through web site and/or electronic enrollment.

Accurately and thoroughly complete and submit all applications in compliance with data entry and data privacy policies and regulations.  Work assigned days and shifts that may include weekends, evenings, and/or nights.  Conduct all business and actions according to highest possible standards or professional conduct.  Maintain client and employee confidences and protect confidential and proprietary information obtained in the course of employment.

3. Identify efficiencies and innovative solutions.

4. Other duties as assigned

Requirements

Educational Requirements:

High school diploma required. 

Active appropriate state life and health producer license required.

Experience Requirements:

Insurance background and/or voluntary benefits experience preferred.

Computer skills, including experience with and knowledge of benefit enrollment systems, Microsoft Word, Excel, and Outlook; Internet Explorer; Adobe Acrobat; databases.  Ability to think critically and act logically to evaluate situations, solve problems and make recommendations. Reliable, professional, customer focused, attention to detail, able to work with diverse group of clients and staff, ability to work in fast-paced team environment, and flexibility to manage changing parameters and timelines.

Develop and maintain friendly, positive relationships with and provide excellent customer service to staff, clients, carriers, and vendors.

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