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Benefit Enrollment Jobs (NOW HIRING)

AO Globe Life

Benefits Enrollment Specialist

Austin, TX · On-site +1

$90K - $119K/yr

AO Globe Life is seeking Benefits Enrollment Specialists for a fully remote opportunity supporting members and families across our markets. You will help clients understand insurance options and ...

AO Globe Life

Benefits Enrollment Specialist

Minneapolis, MN · On-site +1

$90K - $119K/yr

Position Overview AO Globe Life is seeking a Benefits Enrollment Specialist to assist clients with understanding life, supplemental health, and accident insurance options. You will work remotely with ...

Chubb

Enrollment Systems Specialist

Chicago, IL · On-site

$73K - $107K/yr

They will play a key role in developing a centralized benefits technology relationship management ... Ensure enrollment data files are accurately formatted, complete, and submitted promptly to internal ...

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How much do benefit enrollment jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for benefit enrollment in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What is a benefit enrollment?

A Benefit Enrollment job involves assisting employees with selecting and enrolling in workplace benefits such as health insurance, retirement plans, and other perks offered by an employer. Professionals in this role provide guidance, answer questions, and ensure proper documentation is completed. They may work in HR departments, insurance companies, or third-party benefits administration firms. Strong communication, attention to detail, and knowledge of benefits policies are essential for success in this role.

What are the typical daily responsibilities of a benefit enrollment professional?

Benefit Enrollment professionals typically guide employees through the benefits selection process, answer questions regarding plan options, and ensure accurate completion of enrollment paperwork. They are responsible for entering and updating employee benefit selections in HRIS or enrollment systems, troubleshooting issues, and liaising with HR staff and insurance providers as needed. The role involves a mix of administrative work and direct communication, requiring both technical accuracy and a customer service mindset. This ensures employees have a smooth enrollment experience and helps organizations maintain compliance with benefits regulations.

What are the key skills and qualifications needed to thrive in the benefit enrollment position, and why are they important?

To excel in Benefit Enrollment, you need a strong understanding of health and welfare benefits, attention to detail, and experience with data entry and customer service, usually supported by a high school diploma or equivalent. Familiarity with benefits administration platforms, enrollment software, and HRIS systems is often required. Exceptional communication, problem-solving, and interpersonal skills distinguish top performers in this role. These skills help ensure accurate enrollments, positive interactions with employees, and efficient coordination with HR and insurance providers.

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Benefit Enrollment jobs near you
Infographic showing various Benefit Enrollment job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $46,986 per year, or $22.6 per hour.

Benefits Enrollment Specialist

GREATER CHICAGO FOOD DEPOSITORY

Chicago, IL • On-site

$26/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

General Description:
The Food Depository's Benefits Enrollment Specialist primary responsibility is connecting neighbors with Supplemental Nutrition Assistance Program (SNAP) as well as educating and connecting neighbors to other critical resources, including Medicaid and Special Supplemental Nutrition Program for Women, Infants, and Children Women (WIC). Activities include pre-screening for eligibility, application assistance, information dissemination, training, referral support, data tracking. This position will educate neighbors and providers on public benefits eligibility, policy and support the application process over the phone and in-person. The Benefits Enrollment Specialist will train partners on SNAP and Medicaid policy and the application process.
This position will collaborate with the Manager of Public Benefits, other departments and external partners to develop and implement strategies that increase enrollment in critical safety benefits.
Key Responsibilities and Essential Functions:
  • Assist neighbors over the phone and in person at partner locations throughout Cook County with completing SNAP and Medicaid applications.
  • Provide education to neighbors about the programs they may be eligible for and the follow-up with the support needed to successfully enroll.
  • Provide administrative support for the submission of benefits applications and supporting documentation.
  • Provide case application support for neighbors as needed and inquire with Illinois Department of Human services (IDHS) about client's applications as needed.
  • Maintain accurate case files and client records.
  • Track the number of applications, case management requests, events, and partner interactions.
  • Share neighbor's trends such as enrollment barriers, stories, case management needs so other departments can identify potential policy solutions and raise their voices in advocacy.
  • Connect, screen and refer neighbors to other stabilizing resources and services, such as WIC, Medicaid, emergency financial assistance, food pantries, and employment services.
  • Develop and maintain relationships with IDHS offices.
  • Develop in-depth knowledge of SNAP and Medicaid programs and other programs as assigned and stay informed about policy and procedure changes.
  • Participate in internal meetings at the Food Depository, as well as meetings at IDHS offices related to local SNAP and Medicaid program developments and issues.
  • Ensure that outreach activities are tracked and recorded as needed for program evaluation and reporting to funding agencies.
  • Provide training and technical assistance to partner sites - may include training on SNAP, WIC, Medicaid and case management.
  • Develop training and presentation materials for partner agencies.
  • Provide presentations to neighbors and/or partner agencies.
  • Schedule in-person enrollment opportunities as assigned and in alignment with other departments.
  • Collaborate with other departments to stay up to date on public benefit policy changes, identify potential events and partners.
  • Demonstrate willingness and ability to work with challenging callers.
  • Respect and maintain client confidentiality.

Qualifications
  • 2+ years of professional experience providing direct service to individuals and families.
  • Experience with public benefit programs and their respective application processes is preferred.
  • Familiarity with Chicago North/Northwest or South/Southwest. History of living or working in these neighborhoods.
  • Competitive candidates will have strong interpersonal skills, excellent project management, and good organizational abilities.
  • Proficient in MS Office applications.
  • Must have a car, driver's license and valid insurance

Exposure:
  • Interacts with Food Depository staff, donors, vendors, member agencies, general public.
  • Hybrid work environment - minimum 3 days in office. Occasional weekend or evenings required based on community events scheduled
  • In-person enrollment event at community locations throughout Cook County.
  • Typical office environment, as well as out of office events.
  • Some exposure to warehouse environment.
  • Travel within the city of Chicago and Cook County suburbs required. Personal vehicle is required.

Benefits
• Health, dental, and vision insurance coverage
• Employer-paid life and disability insurance
• Employee Assistance Program
• 403(b) retirement plan with employer contribution
• Generous paid time off
• Parental leave
• On-site gym
• $3,000 annual employer-paid ThrivePass lifestyle and wellness benefit program
• $250 employee referral bonus

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