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Behavioral Health Secretary Jobs in Michigan (NOW HIRING)

Corewell Health

Ward Secretary

Detroit, MI · On-site

$16.03/hr

Demonstrates personal behaviors in accordance with CREDO principles. * Ensures and enhances ... Able to perform Ward Secretary duties described above About Corewell Health As a team member at ...

Corewell Health

Ward Secretary

Dearborn, MI · On-site

$18.48 - $21.12/hr

Demonstrates personal behaviors in accordance with CREDO principles. * Ensures and enhances ... How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health ...

Spectrum Health

Ward Secretary

Dearborn, MI · On-site

$18.48 - $21.12/hr

Demonstrates personal behaviors in accordance with CREDO principles. * Ensures and enhances ... How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health ...

Corewell Health

Ward Secretary

Dearborn, MI · On-site

$18.48 - $21.12/hr

Demonstrates personal behaviors in accordance with CREDO principles. * Ensures and enhances ... How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health ...

Spectrum Health

Ward Secretary

Dearborn, MI · On-site

$18.48 - $21.12/hr

Demonstrates personal behaviors in accordance with CREDO principles. * Ensures and enhances ... How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health ...

Spectrum Health

Unit Secretary

Farmington Hills, MI

$41K - $51K/yr

Ability to demonstrate Corewell Health customer service standards and behaviors in all aspects of ... Specialized Unit Secretary/Health Unit Coordinator training. * 1 year of relevant experience in ...

Spectrum Health

Unit Secretary

Royal Oak, MI · On-site

$39K - $48K/yr

Ability to demonstrate Corewell Health customer service standards and behaviors in all aspects of ... Specialized Unit Secretary/Health Unit Coordinator training. * 1 year of relevant experience in ...

Corewell Health

Unit Secretary

Farmington Hills, MI · On-site

$41K - $51K/yr

Ability to demonstrate Corewell Health customer service standards and behaviors in all aspects of ... Specialized Unit Secretary/Health Unit Coordinator training. * 1 year of relevant experience in ...

Spectrum Health

Ward Secretary AO

Dearborn, MI · On-site

$18.48 - $21.12/hr

Demonstrates personal behaviors in accordance with CREDO principles. * Ensures and enhances ... How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health ...

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Behavioral Health Secretary information

What is a behavioral health secretary?

Behavioral Health Secretaries are administrative professionals who support mental health clinics, hospitals, or counseling centers. They handle tasks such as scheduling appointments, managing patient records, answering phones, and assisting behavioral health staff with clerical duties. Their role is essential in ensuring that the facility runs smoothly, so that clinicians and patients can focus on care and treatment. Behavioral Health Secretaries often serve as the first point of contact for patients and must maintain confidentiality and compassion in all interactions.

What skills and qualifications are needed to be a behavioral health secretary?

To thrive as a Behavioral Health Secretary, you need strong organizational skills, knowledge of medical terminology, and experience with office administration, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and HIPAA compliance is typically required. Excellent communication, discretion, and empathy help in managing sensitive patient information and supporting a multidisciplinary team. These skills ensure efficient office operations, patient confidentiality, and a supportive environment for both staff and clients.

What challenges do behavioral health secretaries face and how can they be managed?

Behavioral Health Secretaries often handle sensitive information and interact with clients who may be experiencing emotional distress. Managing confidentiality, maintaining composure under pressure, and balancing administrative duties with compassionate communication are common challenges in this role. Effective organization, strong interpersonal skills, and familiarity with mental health protocols can help address these challenges. Additionally, working closely with clinical staff and participating in regular team meetings can foster a supportive environment and streamline communication.

What is the difference between Behavioral Health Secretary vs Medical Office Secretary?

AspectBehavioral Health SecretaryMedical Office Secretary
CredentialsHigh school diploma; some roles may require certification in behavioral health or medical office administrationHigh school diploma; certification in medical office administration often preferred
Work EnvironmentBehavioral health clinics, mental health facilities, outpatient therapy centersHospitals, clinics, private medical practices
Employer & IndustryBehavioral health providers, mental health organizationsGeneral healthcare providers, hospitals, clinics
Job FunctionsScheduling, patient intake, record keeping, administrative support specific to behavioral healthScheduling, billing, patient communication, administrative tasks in medical settings

While both roles involve administrative support and patient interaction, a Behavioral Health Secretary specializes in mental health settings, focusing on behavioral health services, whereas a Medical Office Secretary works across various medical specialties. The roles share similar credentials and work environments but differ in specific job functions and industry focus.

What are popular job titles related to Behavioral Health Secretary jobs in Michigan?

For Behavioral Health Secretary jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Behavioral Health Secretary jobs in Michigan look for?

The top searched job categories for Behavioral Health Secretary jobs in Michigan are:

What cities in Michigan are hiring for Behavioral Health Secretary jobs?

Cities in Michigan with the most Behavioral Health Secretary job openings:

Behavioral Health Secretary jobs near you
Infographic showing various Behavioral Health Secretary job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Secretary

North Country Community Mental Health

Bellaire, MI • On-site

$18.52 - $19.45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Key responsibilities

  • Handle all incoming telephone calls, greet visitors, and provide customer service.

  • Schedule appointments, send reminders, and review call logs to update schedules.

  • Maintain accurate consumer records, process clinical documentation, and perform clerical support.

Job description

Serving six counties in Northern Michigan, North Country Community Mental Health is a public behavioral health organization committed to improving the quality of life for people with mental illness and/or developmental disabilities in our communities. If you’re interested in joining a welcoming team and creating a rewarding career with excellent benefit package, visit our website to submit your application: http://www.norcocmh.org/careers/ *
*Once you are on our website you need to click on the position and scroll to the bottom of the job description and click apply for this position.
JOB TITLE: Secretary
LOCATION: Bellaire, MI
REPORTS TO: Administrative Services Manager
STATUS: Full-Time, Union, Non-Exempt
HYBRID ELIGIBLE: No
STARTING WAGE RANGE: $18.52 - $19.45 per hour
Generous benefit package, including:
  • No cost health, dental and vision insurance option
  • 8.17% employer paid retirement plan contribution
  • Vacation, sick and personal time
  • Employer paid disability and life insurance
  • Tuition reimbursement programs
QUALIFICATIONS:
Education: High school diploma with credits in secretarial courses. College credits in secretarial courses preferred.
Experience: Two years of experience in general office work which involved typing (approximately 60 words per minute), transcription and receptionist duties.
Other: Lived experiences with behavioral health issues are valued.
SUMMARY OF RESPONSIBILITIES:
The Secretary handles all incoming telephone calls, greets visitors to the office, and provides customer service to individuals seeking services. The Secretary schedules appointments, performs filing, provides clerical support, and performs other office functions. The secretary organizes, coordinates, and assures accuracy and timeliness of clinical record keeping and content.
ESSENTIAL JOB FUNCTIONS:
  1. Schedule’s client appointments and sends reminders for nursing and doctor appointments, also makes reminder calls when necessary.
  2. Reviews the call log every morning and makes appropriate changes to schedules.
  3. Creates and prints various reports.
  4. Welcomes all visitors to CMH, notifies appropriate staff when their clients arrive, and monitors the waiting room for individuals who may not check in.
  5. Provides information on how to access mental health, primary health, or other community services.
  6. Assists people with the complaints, rights, and grievance processes.
  7. Maintains accurate consumer records and data in agency information management systems.
  8. Routes and directs all incoming communications while protecting confidentiality.
  9. Maintains supplies and informs office manager as needed for ordering.
  10. Opens, sorts, and distributes mail as needed.
  11. Verifies insurance (Medicaid/Medicare) coverage for new clients and subsequently monitors for changes.
  12. Scans or uploads clinical documentation to the agency information management system; ensuring the information is filed according to client #, document category and document name.
  13. Screens phone calls from crisis individuals who may be having suicidal thoughts and routes them to the ER or provides information as appropriate to the situation.
  14. Cross trained to perform specific duties of other program secretarial staff and fill in for other clerical staff for vacations, illness etc.
  15. Performs other duties as assigned by the Office Manager or the Center Supervisor.
PHYSICAL REQUIREMENTS:
Ability to walk, bend, stand, sit, lift to 25 pounds with or without assistance, stretch/reach, hear, see, hand/finger dexterity and drive a vehicle. Position requires physical ability to complete and maintain certification in de-escalation techniques which will be a training class provided to the job incumbent. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions in accordance with applicable laws.
OTHER REQUIREMENTS:
  • Must be able to complete and remain current in initial and ongoing training requirements.
  • Have own phone for communication, reliable access to messages and multi-factoring capabilities.
  • Have reliable transportation in carrying out agency duties.
  • Must be able to be proficient at all office tasks and office computer software.
  • Possess a valid Michigan’s driver’s license and have a satisfactory driving record.
  • Ability to work within guidelines of the code of conduct, regulatory compliance plan and personnel policies.
  • Supports a philosophy of service delivery that is recovery-based, person-centered and culturally competent.
  • Adhere to applicable policies and procedures as required by the Department of Community Mental Health, the Mental Health Services Board, and other pertinent regulatory agencies.
  • Must be able to maintain strict confidentiality both during work hours and after hours.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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