Behavioral Health Scheduler Jobs (NOW HIRING)

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Position Responsibilities:

• Engage in therapy with Consumers experiencing serious and persistent mental illness, serious emotional disturbances, substance abuse, suicidality, relationship issues, and other stressors.
• Utilize evidence based therapeutic modalities to counsel Consumers and their supports, via individual, parent/caregiver, and group sessions, to assist in overcoming challenges, utilizing coping skills, and improving outcomes.
• Develop and implement treatment plans collaboratively with Consumer based on clinical experience and knowledge.
• Evaluate the effectiveness of interventions and Consumers' progress in resolving identified problems and moving towards defined objectives.
• Modify treatment activities and approaches as needed to comply with changes in consumer's status.
• Refer Consumers or family members to community resources or to specialists as necessary.
• Meet with families, clinic providers, care managers and other team members to collaborate on Consumer goals and improve their outcomes.
• Collaborate with other staff members, primary care practice partners including pediatricians, doctors, nurse practitioners, office staff, and referral sources as assigned to perform clinical assessments and develop treatment plans.
• Provide quick access to care via high responsiveness and proactive engagement to eligible individuals and referral partners.
• Perform enrollment process for individuals who have been referred to MHC, evaluating needs for all service lines (Care Management, Medication Management, Therapy).
• Complete all enrollment assessment documentation to organizational standards.
• Disposition Consumer to appropriate external resources for other mental health services when ineligible for MHC services.
• Identify individuals that are in need of crisis services rather than routine intake.If appropriate, facilitate crisis intervention.
• Assist in resolving any grievance received from a consumer regarding referral.
• Utilize Intake Committee for all consumers who meet criteria who have a history of violence, sexual crimes or serious criminal activity.Write completed intake and email to Intake Committee for review. Contact consumer with decision.
• Learn about new developments in their field by reading professional literature, attending courses and seminars, establishing and maintaining contact with other social service agencies.
• Meet productivity standards as indicated by department goals.

Other Responsibilities:

• Responsible for attending all mandatory in-services, continuing education and annual health requirements
• Comply with all Corporate Compliance policies, practices and procedures
• Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director
• Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator
• Will be compliant with the relevant regulations concerning the privacy and security of consumer's protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
• Participate in proactive team efforts to achieve departmental and company goals
• Perform other duties as assigned
• Provide leadership to others through example and sharing of knowledge/skill
• Follow all policies and procedures set by the Agency

Essential Skills and Experience:

• Master's degree (M.A., M.S.) in Mental Health field

• Licensed or License-eligible with either with LPC/MHSP, LCSW or LMFT in the state of TN.

Essential Requirements for the Position:

• Valid Tennessee Driver's License

• Acceptable Motor Vehicle Report (MVR)

• Acceptable Criminal Background Investigation

• Personal Automobile Insurance

Core Competencies:

Team Oriented

• Assist teammates as needed
• Collaborative
• Creates and maintains a climate in which teammates want to do their best

Recovery Focused

• Individualized care delivery
• Progress notes reflect quality service
• Tolerance/patience to work through barriers
• Side by side philosophy

Time Management/Organization

• Meet deadlines
• Prepared for meetings
• Documentation is completed timely
• Plan for time off
• Prioritize well
• Self-Disciplined & Initiative
• Flexible

Integrity and Trust

• Honesty
• Professionalism
• Dependability
• Strong follow-through

Approachability

• Engagement skills
• Crisis management skills
• Ability to give and accept feedback
• Ability to work collaboratively with other departments
• Compassionate and empathetic
• Good listener

Innovative

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

• Work environment: The noise level in the work environment is usually moderate.

BENEFITS:Mental Health Cooperative offers a full comprehensive benet plan for you to participate in. The following products are available:

• Medical Insurance/Prescription Drug Coverage

• Health Savings Account

• Dental & Vision Insurance

• BasicLifeand AD&D Insurance

• Short- & Long-Term Disability

• Supplemental Life Insurance

• Cancer & Critical Illness Insurance

• Accident Insurance

• 403b- Retirement Plan

• Calm App for medication and mental health

• Gym membership discounts

• Pet Insurance

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.