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Bdc Service Jobs (NOW HIRING)

Jim Hudson Toyota

BDC Service Specialist

Irmo, SC · On-site

A positive and professional work environment Responsibilities - BDC Service Specialist: * Respond to Internet and telephone customers' inquiries and ensure that the dealership actualizes its maximum ...

ZT Automotive

Automotive BDC Representative

Tuscumbia, AL · On-site

$13.25 - $17.50/hr

BDC Service The BDC Representative is responsible for gathering information, following up on leads and working as a customer service agent for both the potential customer and the Service consultants ...

Hersons Honda

BDC Service Appointment Consultant

Rockville, MD · On-site

$15.75 - $21/hr

As a BDC Service Appointment Consultant , you will assist customers by phone and online chat with scheduling service appointments and ensuring a smooth customer experience. Benefits Healthcare Plan ...

ZT Auto

Automotive BDC Representative

Tuscumbia, AL · On-site

$13.25 - $17.50/hr

BDC Service The BDC Representative is responsible for gathering information, following up on leads and working as a customer service agent for both the potential customer and the Service consultants ...

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Bdc Service information

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How much do bdc service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for bdc service in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a BDC Service?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What skills and qualifications are needed to thrive as a BDC Service representative?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

How does a BDC Service representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

Is being a Bdc Service a good job?

A Bdc Service role involves managing customer interactions, scheduling appointments, and supporting sales teams, often requiring strong communication and organizational skills. It can offer steady employment with opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.
More about Bdc Service jobs

What cities are hiring for Bdc Service jobs?

Cities with the most Bdc Service job openings:

What are the most commonly searched types of Bdc Service jobs?

The most popular types of Bdc Service jobs are:

What states have the most Bdc Service jobs?

States with the most job openings for Bdc Service jobs include:

Bdc Service jobs near you
Infographic showing various Bdc Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

BDC Service Specialist

Jim Hudson Toyota

Irmo, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Description

Jim Hudson Toyota is hiring for Business Development Service Specialists. We are looking for motivated and goal-driven candidates who will make an immediate impact and help us to continue to grow. We strive to be the best and are looking for someone with the same mind-set. We value our employees and invest in their success.


Jim Hudson Automotive Group has been family owned and operated, and serving Columbia, since 1980. Mr. Hudson's top priority is, and will always be, customer satisfaction!! Customer satisfaction is the "goal" of every department at the dealership. If you feel you can add value to our dealership and have great customer service skills, apply today! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community.


We offer:

  • Pay based on experience, plus bonuses!
  • Training
  • Flexible schedule: 7AM-6PM, Mon-Fri; 7AM-4PM, Sat
  • Medical, Dental and Vision Insurance
  • $25K employer paid life insurance
  • Disability Insurance
  • 401(k) retirement plan with employer match
  • Employee Assistance Program
  • Employee Assistance Fund
  • Flexible Scheduling
  • Corporate Chaplain
  • Paid Vacation and Personal Leave
  • Paid Holidays
  • Career advancement opportunities
  • A positive and professional work environment

Responsibilities - BDC Service Specialist:

  • Respond to Internet and telephone customers' inquiries and ensure that the dealership actualizes its maximum profit potential on BDC / Internet sales
  • Field incoming phone calls generated from internet and traditional advertising
  • Secure and set sales appointments
  • Execute pro-active marketing campaigns from the company database
  • Direct customers to product information resources, including those available on the Internet
  • Will be on the phone and computer all day
  • Will be responsible for all inbound phone calls and high volume of e-mail correspondence, checking e-mail frequently and responding to inquiries immediately

Requirements

Qualifications/Requirements - BDC Service Specialist:

  • Automotive experience preferred, but we will train
  • Experience in call centers or customer service is a huge plus!
  • Must be self-motivated and energetic
  • Excellent communication skills
  • Valid in-state driver's license and acceptable driving record
  • Resume must be uploaded for immediate consideration
  • Must be authorized to work in the U.S. without sponsorship and be a current resident
  • Must pass pre-employment testing to include background checks, MVR, and drug screen

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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