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Bdc Service Jobs (NOW HIRING)

Toyota of Fox Lake

BDC Service Representative

Fox Lake, IL · On-site

$15 - $20/hr

Bilingual Service BDC Representative Build Your Career with Bob Loquercio Auto Group Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated, and self-sufficient individual to

Pat Lobb Toyota of McKinney

BDC SERVICE

Mckinney, TX

$17/hr

Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and

Pat Lobb Toyota of McKinney

BDC SERVICE

Mckinney, TX

$17/hr

Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and

asburyauto

BDC Service Agent Larry H Miller Honda

Boise, ID

$14.50 - $19.50/hr

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Service Agent, you will have the opportunity

Asbury Automotive Group

Dealership Service BDC

Murray, UT · On-site

$14 - $18.75/hr

About Asbury Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We

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How much do bdc service jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for bdc service in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are BDC Service jobs?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What jobs pay $10,000 a month without a degree?

In the Bdc Service industry, high-paying roles such as sales managers, technical specialists, or business development executives can earn $10,000 or more monthly through commissions, bonuses, or profit sharing. These positions often require strong communication skills, industry experience, and sometimes certifications, but they do not always require a formal degree.

How much does service BDC make?

Bdc Service roles typically earn between $30,000 and $50,000 annually, depending on experience, location, and dealership size. Many positions also include performance-based bonuses and commissions for lead conversions and customer follow-ups.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

How do BDC agents get paid?

BDC (Business Development Center) agents typically earn a combination of base salary and commissions or bonuses based on their performance, such as generating leads or setting appointments. Compensation structures can vary by dealership and may include incentives for meeting sales or customer engagement targets.

What are the key skills and qualifications needed to thrive as a BDC Service Representative, and why are they important?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

What does a service BDC do?

A service BDC (Business Development Center) representative manages customer interactions related to vehicle service appointments, follow-ups, and inquiries. They coordinate with service technicians and parts departments, often using CRM tools, to ensure customer satisfaction and streamline service processes.

How does a BDC Service Representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.
More about Bdc Service jobs
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What are the most commonly searched types of Bdc Service jobs? The most popular types of Bdc Service jobs are:
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Bdc Service jobs near you
BDC Service Representative

BDC Service Representative

Toyota of San Bernardino

San Bernardino, CA • On-site

$15.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Be an early applicant

Job description

Description:

Our dealership is now seeking a dynamic team member with a proven track record in a new & used car automotive environment for our family-owned and operated dealership. We are hiring an experienced BDC Service Representative to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the best. We are focused on the customer and focused on your long-term success.

When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more:

  • Competitive Wages
  • Paid Time Off for Volunteer Time
  • Paid Vacation, Sick and Holidays
  • Paid Basic Life Insurance
  • 401K & Match
  • Health, Dental, Vision Insurance
  • Other Supplemental Insurance options such as:
  • Additional access to Term Life Insurance Policy
  • Short Term and Long-Term Disability
  • Health care, dependent care, and family reimbursement accounts
  • Pet Insurance

In this position you would be responsible for following up with prospective customers; working with new and existing customers to schedule and confirm appointments; and reminding customers of sales appointments for new and existing customers. You would report directly to the BDC Manager.

Qualifications:

  • High School Diploma or equivalent, required
  • Minimum 1 year of Automotive Service BDC experience (Preferred)
  • Minimum 3 year of previous customer service experience
  • Excellent telephone, writing and typing skills
  • Must be able to work weekends
  • Must have a drive, passion and confidence to be successful
  • Professional appearance and work ethic a must
  • Bilingual, (Preferred but not necessary)
  • Ability to multitask in a demanding environment
  • Team oriented, flexible and focused on maintaining a high level of customer service
  • Valid driver's license

Essential Duties, but not limited to:

  • Follow up with prospective customers in response to online inquiries from our website and other sources via outbound calls, texts and email.
  • Answer inbound sales calls and assist clients with all questions, and or connect them with appropriate department personnel.
  • Coordinate appointments for sales and internet sales departments and ensure clients are being helped promptly and information is provided accurately.
  • Maintain follow up in customer management system that encourages repeat and referral business and contributes to customer satisfaction.
  • Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
  • Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
  • Establish personal goals that are consistent with the dealership’s standards of productivity and devise a strategy to meet those goals.
  • Follow all company policies and procedures and processes.
  • Periodically may be asked to perform other duties as assigned to assist the sales department.
  • Maintains professional appearance.

Apply today and find out all our dealership has to offer!


Requirements: