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Bdc Service Jobs in Arizona (NOW HIRING)

asburyauto

BDC Clerk - Larry H Miller Toyota Peoria

Peoria, AZ · On-site

$14.75 - $19.75/hr

As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...

RV Country

BDC Representative

Bellemont, AZ · On-site

$50K - $80K/yr

Positive attitude with consistent outreach habits Helpful Experience: call center, customer service, scheduling, appointment setting, BDC, reception, or collections (No RV experience required -- we ...

RV Country Arizona LLC

BDC Representative

Flagstaff, AZ

$50K - $80K/yr

Positive attitude with consistent outreach habits Helpful Experience: call center, customer service, scheduling, appointment setting, BDC, reception, or collections (No RV experience required - we ...

Avondale Toyota

BDC (Call Center Agent)

Avondale, AZ · On-site

$15.50 - $20.75/hr

Avondale Toyota Business Development Center (BDC) Agent At Avondale Toyota we endeavor to change ... Set appointments for the service department. * Track and route guest to appropriate department ...

Peoria Ford

SERVICE BDC AGENT

Peoria, AZ · On-site

$15 - $20/hr

Peoria Ford is looking for a Service BDC Representative who can drive appointments, communicate with customers, and keep the service department's schedule full. This is a production position. Your ...

Peoria Ford

SERVICE BDC AGENT

Peoria, AZ · On-site

$15 - $20/hr

Peoria Ford is looking for a Service BDC Representative who can drive appointments, communicate with customers, and keep the service department's schedule full. This is a production position. Your ...

New

Peoria Ford

SERVICE BDC AGENT

Peoria, AZ · On-site

$14.75 - $19.75/hr

Peoria Ford is looking for a Service BDC Representative who can drive appointments, communicate with customers, and keep the service department's schedule full. This is a production position. Your ...

New

Peoria Ford

SERVICE BDC AGENT

Peoria, AZ · On-site

$15 - $20/hr

Peoria Ford is looking for a Service BDC Representative who can drive appointments, communicate with customers, and keep the service department's schedule full. This is a production position. Your ...

New

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All JobsBdc Service JobsBdc Service Jobs in Arizona

Bdc Service information

See Arizona salary details

$8

$16

$27

How much do bdc service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bdc service in Arizona is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.93 per hour, depending on experience, location, and employer.

What is a BDC Service?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What skills and qualifications are needed to thrive as a BDC Service representative?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

How does a BDC Service representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

Is being a Bdc Service a good job?

A Bdc Service role involves managing customer interactions, scheduling appointments, and supporting sales teams, often requiring strong communication and organizational skills. It can offer steady employment with opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.

What cities in Arizona are hiring for Bdc Service jobs?

Cities in Arizona with the most Bdc Service job openings:

Bdc Service jobs near you
Infographic showing various Bdc Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,016 per year, or $16.8 per hour.

BDC Service Appointments - Larry H Miller Dodge Ram Peoria

asburyauto

Peoria, AZ • On-site

$14.75 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Service Agent who will help us redefine the car-buying experience. 

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.

  • Must be able and willing to receive a high amount of inbound calls
  • Partner with the service department to schedule vehicle service appointments
  • Greet customers and provide information on shuttle schedule if needed
  • Contact and communicate with customers to identify automotive service needs
  • Follow all dealership processes and procedures, high frequency of contact with customers
  • Thorough documentation of all contacts within the customer management system
  • Complete internet lead management service work plans on a daily basis
  • Answer all calls in a prompt, professional and courteous manner
  • Use scripts to collect all pertinent customer information and document in the system accordingly 
  • Agents must adhere to Asbury phone scripts
  • Excellent customer service skills and motivation to be successful
  • High volume incoming and outgoing calls, ranging from 50+ calls per day 
  • Advanced computer & phone skills 
  • Minimum typing 35-40 words per minute at minimum
  • Experience using customer tracking systems to track calls and appointments preferred
  • Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
  • Appointment setting experience a plus
  • Able to multi-task in a fast paced environment
  • Various language proficiency is always a plus
  • Team player
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screens (background and drug test)

Company Benefits:

Pay and Recognition:

  • Semi-Monthly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

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