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Bdc Service Jobs in Arizona (NOW HIRING)

Avondale Toyota

BDC (Call Center Agent)

Avondale, AZ · On-site

$18 - $22/hr

As a BDC(Business Development Center) we are Avondale Toyota's first line of contact for our guests ... Set appointments for the service department. * Track and route guest to appropriate department ...

Macpie LLC

BDC (Call Center Agent)

Avondale, AZ · On-site

$18 - $22/hr

As a BDC(Business Development Center) we are Avondale Toyota's first line of contact for our guests ... Set appointments for the service department. * Track and route guest to appropriate department ...

Coulter Cadillac Buick GMC

BDC Representative

Phoenix, AZ · On-site

$14.25 - $19/hr

Interact with customers to identify their individual needs and opportunities for service appointments * Excellent phone skills * Scheduling and coordinating appointments for clients * Managing and ...

Desert Toyota Of Tucson

Internet Sales

Tucson, AZ

$3.0K - $4.0K/mo

Job Summary : Desert Toyota is looking for an Internet Sales/ BDC (Business Development Center ... servicing vehicles for over five decades! We recognize that our team members are our greatest ...

Desert Toyota Of Tucson

Internet Sales

Tucson, AZ · On-site

$3.0K - $4.0K/mo

Job Summary : Desert Toyota is looking for an Internet Sales/ BDC (Business Development Center ... servicing vehicles for over five decades! We recognize that our team members are our greatest ...

Desert Toyota Of Tucson

Internet Sales

Tucson, AZ · On-site

$3.0K - $4.0K/mo

Job Summary : Desert Toyota is looking for an Internet Sales/ BDC (Business Development Center ... servicing vehicles for over five decades! We recognize that our team members are our greatest ...

Desert Toyota Of Tucson

Internet Sales

Tucson, AZ · On-site

$3.0K - $4.0K/mo

Job Summary : Desert Toyota is looking for an Internet Sales/ BDC (Business Development Center ... servicing vehicles for over five decades! We recognize that our team members are our greatest ...

Desert Toyota Of Tucson

Internet Sales

Tucson, AZ

$3.0K - $4.0K/mo

Job Summary : Desert Toyota is looking for an Internet Sales/ BDC (Business Development Center ... servicing vehicles for over five decades! We recognize that our team members are our greatest ...

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All JobsBdc Service JobsBdc Service Jobs in Arizona

Bdc Service information

See Arizona salary details

$8

$16

$27

How much do bdc service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bdc service in Arizona is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.93 per hour, depending on experience, location, and employer.

What is a BDC Service?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What skills and qualifications are needed to thrive as a BDC Service representative?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

How does a BDC Service representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

Is being a Bdc Service a good job?

A Bdc Service role involves managing customer interactions, scheduling appointments, and supporting sales teams, often requiring strong communication and organizational skills. It can offer steady employment with opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.

What cities in Arizona are hiring for Bdc Service jobs?

Cities in Arizona with the most Bdc Service job openings:

Bdc Service jobs near you
Infographic showing various Bdc Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,016 per year, or $16.8 per hour.

Automotive Business Development BDC Consultant

Horne Nissan Yuma

Yuma, AZ

Full-time

Re-posted 4 days ago

Job description

Automotive Customer Service BDC Consultant 
 If you believe Customer Service  is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you!
The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door.
Required Duties Include handling Heavy Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer.
ESSENTIAL DUTIES:
• Answer all incoming phone calls according to script and schedule a sales appointment.
• Making outbound calls 
• Log all Customer comments.
• Schedule follow-up contact if no appointment is made.
• Contact Customers using scripts to schedule appointments for Sales and Service.
• Confirm scheduled appointments. 
• Post scheduled appointments on appointment board in BDC.
• Reschedule no-show Customer appointments.
• Follow up with Sales or Service Department to determine if appointment was kept and the outcome.
• Schedule future contact as needed.
• Purify and update Customer changes in database. 
• Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact.
• Contact Customers based on current marketing initiatives.
• Respond to Customer website requests.
• Contact Internet Customers via email and phone to schedule an appointment.
• Follow up on Internet Customer emails according to a pre-determined timeline.
• Notify necessary departments when an appointment is scheduled.
• Assist with other duties, as assigned.
• Ability to meet or exceed monthly goals.
Job Requirements:
QUALIFICATIONS: 
• High School Diploma or equivalent. 
• Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable. 
• Previous experience with the process of the scripts, power tracks, and alternative choices.
• Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer.
• First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently.
• Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
• Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills.
WHAT WE OFFER:
• Tremendous product & inventory 
• Ongoing company-wide training 
• Strong company reputation 
• Growth opportunities 
• Professional, enthusiastic & supportive working environment  When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace.
We Would Really Like To Hear From You!

Apply