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Bdc Service Jobs in Arizona (NOW HIRING)

Avondale Toyota

BDC (Call Center Agent)

Avondale, AZ · On-site

$18/hr

As a BDC(Business Development Center) we are Avondale Toyota's first line of contact for our guests ... Set appointments for the service department. * Track and route guest to appropriate department ...

Coulter Buick GMC Tempe

Internet Sales BDC

Tempe, AZ · On-site

The internet sales BDC is responsible for assisting the sales team in developing, processing ... Excellent communication and customer service skills * Self-motivated, goal-oriented, and ability to ...

Coulter Buick GMC Tempe

Internet Sales BDC

Tempe, AZ

The internet sales BDC is responsible for assisting the sales team in developing, processing ... Excellent communication and customer service skills * Self-motivated, goal-oriented, and ability to ...

Coulter Buick GMC Tempe

Internet Sales BDC

Tempe, AZ · On-site

The internet sales BDC is responsible for assisting the sales team in developing, processing ... Excellent communication and customer service skills * Self-motivated, goal-oriented, and ability to ...

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Showing results 21-40

All JobsBdc Service JobsBdc Service Jobs in Arizona

Bdc Service information

See Arizona salary details

$8

$16

$27

How much do bdc service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bdc service in Arizona is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.93 per hour, depending on experience, location, and employer.

What is a BDC Service?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What skills and qualifications are needed to thrive as a BDC Service representative?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

How does a BDC Service representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

Is being a Bdc Service a good job?

A Bdc Service role involves managing customer interactions, scheduling appointments, and supporting sales teams, often requiring strong communication and organizational skills. It can offer steady employment with opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.

What cities in Arizona are hiring for Bdc Service jobs?

Cities in Arizona with the most Bdc Service job openings:

Bdc Service jobs near you
Infographic showing various Bdc Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,016 per year, or $16.8 per hour.

BDC (Call Center Agent)

Avondale Toyota

Avondale, AZ • On-site

$18/hr

Full-time

Re-posted 7 hours ago

Job description

Job Type
Full-time
Description
At Avondale Toyota we endeavor to change the automotive industry by providing an authentic, healthy and world-class experience for our customers and our employees through passionate and disciplined application of our One Price, One Person ® philosophy. As a BDC(Business Development Center) we are Avondale Toyota's first line of contact for our guests. You are expected to treat all calls with respect and maintain a high level of professionalism through-out the duration of the call. There are 2 main goals in your role as a BDC agent. The first goal is to provide an exceptional experience to our current guests when they call in and the second goal is to acquire new business for the dealership. Our main objective is to provide an exceptional experience to all those who may cross our path.
Requirements
Main Responsibilities:
  • Answer inbound phone calls.
  • Set appointments for the service department.
  • Track and route guest to appropriate department, service personnel, or sales personnel.
  • Make outbound phone calls to acquire new service guest and secure service appointments.
  • Maintain professionalism when speaking to all employees and guests.
  • Maintain a call average of 125 calls a day. (Inbound, Outbound, Texting Appts, Email Appts)
  • Maintain consistent, reliable attendance by adhering to set schedule.
  • Maintain a professional appearance at all times.
  • Adapt to monthly goals set in place by direct supervisor.
  • Set proper expectations for guests requests.
  • Be a team-player amongst your peers.
  • Must be at least 18 Years old.
  • Must be able to pass a background check and have a valid Drivers License.

Salary Description
$18.00 an hour with a monthly bonus.

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