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Bdc Service Jobs in Boston, MA (NOW HIRING)

Car Guys Inc.

BDC Representatives

Norwood, MA · On-site

$40K - $85K/yr

````` AUTOMOTIVE BDC REPRESENTATIVE / INTERNET SALES COORDINATOR / CUSTOMER SERVICE REP - UP TO $89,000+ PER YEAR CarGuys Inc. - High-Paying Automotive BDC Jobs Nationwide ----- LOCATION Nationwide ...

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All JobsBdc Service JobsBdc Service Jobs in Boston, MA

Bdc Service information

See Boston, MA salary details

$10

$19

$32

How much do bdc service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bdc service in Boston, MA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.91 per hour, depending on experience, location, and employer.

What is a BDC Service?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What skills and qualifications are needed to thrive as a BDC Service representative?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

How does a BDC Service representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

Is being a Bdc Service a good job?

A Bdc Service role involves managing customer interactions, scheduling appointments, and supporting sales teams, often requiring strong communication and organizational skills. It can offer steady employment with opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.
Bdc Service jobs near you
Infographic showing various Bdc Service job openings in Boston, MA as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $40,822 per year, or $19.6 per hour.

BDC Service (Toyota)

Nucar Southern New England

Norwood, MA • On-site

$42K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Call Center Customer Service Specialist wanted

This is a great opportunity to be part of a winning team that will reward you for your passion! Nucar Toyota of Norwood, is looking for dynamic, energetic, career oriented professionals who are masters of influence and love working the telephone.

Requirements:

  • Minimum of 1 - 3 years experience handling inbound / outbound CS or sales calls.
  • Excellent telephone skills are an absolute must for this position.
  • A proven history of inside sales, internet marketing and / or scheduling service appointments.
  • The ability to instantly build rapport with clients.
  • Superb communications skills, both verbal and written.
  • Superb customer service skills with the proven ability to resolve customer service issues.
  • The ability to meet or exceed all department Key Performance Indicators that measure overall performance.
  • Basic computer knowledge including Google Docs and efficient typing and writing skills.
  • Strong organizational expertise and an attention to detail.
  • Must be able to work flexible hours and days, including some weekends.

We Offer:

  • Great opportunity to join a proactive, customer focused company.
  • Awesome income potential which consists of a base salary + performance bonuses (Earn up to $42K / Year).
  • Excellent benefits package, including Medical, Dental, Vision, 401(K) with company contributions and Paid Vacations.
  • World class training and development program and much more!

Nucar is an Equal Opportunity Employer

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