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Bdc Service Jobs in Minnesota (NOW HIRING)

Motorworks Auto

First Ring BDC

Waite Park, MN · On-site

$14.25 - $19/hr

First Ring BDC is seeking motivated, customer-focused Representatives to join our growing team. In ... Strong customer service skills * Clear and professional phone presence * Ability to multitask and ...

Motorworks Auto

First Ring BDC

Waite Park, MN · On-site

$14.25 - $19/hr

First Ring BDC is seeking motivated, customer-focused Representatives to join our growing team. In ... Strong customer service skills * Clear and professional phone presence * Ability to multitask and ...

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All JobsBdc Service JobsBdc Service Jobs in Minnesota

Bdc Service information

See Minnesota salary details

$9

$17

$28

How much do bdc service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for bdc service in Minnesota is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.85 per hour, depending on experience, location, and employer.

What are BDC Service jobs?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What jobs pay $10,000 a month without a degree?

In the Bdc Service industry, high-paying roles such as sales managers, technical specialists, or business development executives can earn $10,000 or more monthly through commissions, bonuses, or profit sharing. These positions often require strong communication skills, industry experience, and sometimes certifications, but they do not always require a formal degree.

How much does service BDC make?

Bdc Service roles typically earn between $30,000 and $50,000 annually, depending on experience, location, and dealership size. Many positions also include performance-based bonuses and commissions for lead conversions and customer follow-ups.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

How do BDC agents get paid?

BDC (Business Development Center) agents typically earn a combination of base salary and commissions or bonuses based on their performance, such as generating leads or setting appointments. Compensation structures can vary by dealership and may include incentives for meeting sales or customer engagement targets.

What are the key skills and qualifications needed to thrive as a BDC Service Representative, and why are they important?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

What does a service BDC do?

A service BDC (Business Development Center) representative manages customer interactions related to vehicle service appointments, follow-ups, and inquiries. They coordinate with service technicians and parts departments, often using CRM tools, to ensure customer satisfaction and streamline service processes.

How does a BDC Service Representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.
Bdc Service jobs near you
BDC Service Customer Care Representative

BDC Service Customer Care Representative

Gilleland Chevrolet Cadillac, Inc.

Saint Cloud, MN

$16 - $18/hr

Other

Posted 10 days ago

Job description

Description

Join the Pit Crew: Full-Time Customer Care Service Representative!

Are you a scheduling superstar? A customer-service champion? Do you thrive on a mix of fast-paced phone calls, internet inquiries, and helping customers get their vehicles serviced with a smile? Then buckle up-we want you on our team!

We're looking for a motivated and dynamic Customer Care Service Representative to be the essential link between our customers and our dealership's service department. You'll be the voice of our initial customer experience, ensuring everyone who reaches out-by phone or internet-is set up for success and satisfaction.

Your Mission, Should You Choose to Accept:

As a Full-Time Customer Care Service Representative, your primary purpose is to respond to 

internet and phone customer inquiries and help the dealership hit its maximum profit potential on these sales.

Key Responsibilities (What You'll Be Doing):

  • Service Scheduling Guru: Answering incoming calls and online requests to schedule Service appointments . You'll make sure every customer and vehicle detail is verified.
  • The Follow-Up Force: Conducting 24-hour reminder calls for all service appointments. You'll also follow up with customers after their service or warranty work to ensure they're satisfied and inform them about satisfaction surveys.
  • Internet Lead Hunter: Following up with all internet leads for the Service Department, contacting customers regarding their service inquiries or scheduling requests.
  • Tire Specialist: Creating accurate tire quotes, ordering tires through approved vendors, and setting up the installation appointments.
  • Warranty Watcher: Taking warranty repair orders (ROs) and submitting warranty recalls into GM Global Connect, often working with the Warranty Admin.
  • The Go-To Backup: Assisting team members by taking over communications if they need help or are unable to optimally assist a guest.

?? What You Need to Bring (Minimum Qualifications):

We're not just looking for a warm body; we're looking for a sharp mind!

  • Communication Skills: You must be a clear communicator who can collaborate, cooperate, and interpret information that isn't always straightforward. Excellent phone skills are a must-you'll use a positive and professional demeanor and tone.
  • Tech Savvy: Ability to efficiently use Microsoft Office Suite (especially intermediate Excel), manage files, and quickly learn new      software and web-based platforms (like Tekion).
  • Customer Obsessed: You must demonstrate an understanding of the customer's request, offer solutions, prioritize tasks, and have a proactive desire to satisfy their expectations.
  • Organized Planner: Ability to handle multiple tasks and varying workloads while anticipating next steps.
  • Math Mindset: Basic and intermediate math skills (addition, fractions, algebra concepts, etc.) for quotes and data.
  • Confidentiality: High sensitivity for confidential information is key.

The Details:

  • Job Title: Business Development Service (All Levels) 
  • Reports To: BDC Manager 
  • Compensation: Hourly 
  • Position Type: Full-Time 
  • Typical Hours: Monday through Friday 7:00 AM to 5:30 PM, and      Saturday 8:00 AM to 4:30 PM. Your shift will be scheduled within these dealership hours.

Ready to Rev Your Career Engine?

If you have the skills, the drive, and the attitude to deliver a high-quality customer experience every single time, we encourage you to apply!

Don't wait-apply today and help us drive success!

Apply