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Bdc Service Jobs in Minnesota (NOW HIRING)

Motorworks Auto

First Ring BDC

Waite Park, MN

$14.25 - $19/hr

First Ring BDC is seeking motivated, customer-focused Representatives to join our growing team. In ... Strong customer service skills * Clear and professional phone presence * Ability to multitask and ...

Motorworks Auto

First Ring BDC

Waite Park, MN · On-site

$14.25 - $19/hr

First Ring BDC is seeking motivated, customer-focused Representatives to join our growing team. In ... Strong customer service skills * Clear and professional phone presence * Ability to multitask and ...

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All JobsBdc Service JobsBdc Service Jobs in Minnesota

Bdc Service information

See Minnesota salary details

$9

$17

$28

How much do bdc service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bdc service in Minnesota is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.85 per hour, depending on experience, location, and employer.

What is a BDC Service?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What skills and qualifications are needed to thrive as a BDC Service representative?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

How does a BDC Service representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

Is being a Bdc Service a good job?

A Bdc Service role involves managing customer interactions, scheduling appointments, and supporting sales teams, often requiring strong communication and organizational skills. It can offer steady employment with opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.
Bdc Service jobs near you
Infographic showing various Bdc Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,802 per year, or $17.7 per hour.

BDC Service Customer Care Representative

Gilleland Chevrolet Cadillac, Inc.

Saint Cloud, MN • On-site

$16 - $18/hr

Full-time

Re-posted 25 days ago

Job description

Description:

Join the Pit Crew: Full-Time Customer Care Service Representative!

A customer-service champion? Do you thrive on a mix of phone calls, internet inquiries, and helping customers get their vehicles serviced with a smile? Then buckle up—we want you on our team!

We're looking for a motivated and dynamic Customer Care Service Representative to be the essential link between our customers and our dealerships service department. You’ll be the voice of our initial customer experience, ensuring everyone who reaches out—by phone or internet—is set up for success and satisfaction.

Your Mission, Should You Choose to Accept:

As a Full-Time Customer Care Service Representative, your primary purpose is to respond to

internet and phone customer inquiries.

Key Responsibilities (What You'll Be Doing):

  • Service Scheduling Guru: Answering incoming calls and online requests to schedule Service appointments . You'll make sure every customer and vehicle detail is verified.
  • The Follow-Up Force: You'll also follow up with customers after their service or warranty work to ensure they're satisfied and inform them about satisfaction surveys.
  • Internet Lead Hunter: Following up with all internet leads for the Service Department, contacting customers regarding their service inquiries or scheduling requests.
  • The Go-To Backup: Assisting team members by taking over communications if they need help or are unable to optimally assist a guest.

?? What You Need to Bring (Minimum Qualifications):

We’re not just looking for a warm body; we’re looking for a sharp mind!

  • Communication Skills: You must be a clear communicator who can collaborate, cooperate, and interpret information that isn't always straightforward. Excellent phone skills are a must—you'll use a positive and professional demeanor and tone.
  • Tech Savvy: Manage files, and quickly learn new software and web-based platforms.
  • Customer Obsessed: You must demonstrate an understanding of the customer’s request, offer solutions, prioritize tasks, and have a proactive desire to satisfy their expectations.
  • Organized Planner: Ability to handle multiple tasks and varying workloads while anticipating next steps.
  • Confidentiality: High sensitivity for confidential information is key.

The Details:

  • Job Title: Business Development Service (All Levels)
  • Reports To: BDC Manager
  • Compensation: Hourly
  • Position Type: Full-Time
  • Typical Hours: Monday through Friday 8:00 AM to 4:00 PM, and one Saturday a month 8:00 AM to 4:30 PM.

Don't wait—apply today and help us drive success!

Requirements: