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Bdc Service Jobs in Virginia (NOW HIRING)

Mills Auto Group

Service BDC Representative

Hampton, VA · On-site

$5K/mo

Service BDC Representative Classic Hampton Auto Mall Mercedes-Benz | Audi | Hyundai | Genesis Looking for a fast-paced, customer-focused role with strong earning potential? Join our award-winning ...

Mills Auto Group

Service BDC Representative

Hampton, VA · On-site

$5K/mo

Service BDC Representative Classic Hampton Auto Mall Mercedes-Benz | Audi | Hyundai | Genesis Looking for a fast-paced, customer-focused role with strong earning potential? Join our award-winning ...

Mills Auto Group

Service BDC Representative

Hampton, VA · On-site

$5K/mo

Service BDC Representative Classic Hampton Auto Mall Mercedes-Benz | Audi | Hyundai | Genesis Looking for a fast-paced, customer-focused role with strong earning potential? Join our award-winning ...

Lowe's

BDC Support Supervisor

Richmond, VA

... customer service inquiries, as well as assisting with the organization, execution and reconciliation of the BDC annual inventory. Responsibility Statements • Daily debrief with BDC Clerks for ...

RK Auto

BDC Representative

Virginia Beach, VA · On-site

$13.25 - $17.75/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview The Service Business Development Center (BDC) Representative plays a critical role in supporting the ...

RK Auto

BDC Representative

Virginia Beach, VA

$13.25 - $17.75/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview The Service Business Development Center (BDC) Representative plays a critical role in supporting the ...

RK Auto

BDC Representative

Virginia Beach, VA

$14.25 - $19/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview The Service Business Development Center (BDC) Representative plays a critical role in supporting the ...

Lithia

Toyota Service BDC Representative

Chesapeake, VA · On-site

$13 - $17.50/hr

L0588 Priority Toyota Chesapeake Join Our Winning Team as a Service BDC Representative! Priority Toyota Chesapeake is looking for a motivated Service BDC Representative to join our fast-paced, high ...

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All JobsBdc Service JobsBdc Service Jobs in Virginia

Bdc Service information

See Virginia salary details

$9

$17

$29

How much do bdc service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for bdc service in Virginia is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.09 per hour, depending on experience, location, and employer.

What are BDC Service jobs?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What jobs pay $10,000 a month without a degree?

In the Bdc Service industry, high-paying roles such as sales managers, technical specialists, or business development executives can earn $10,000 or more monthly through commissions, bonuses, or profit sharing. These positions often require strong communication skills, industry experience, and sometimes certifications, but they do not always require a formal degree.

How much does service BDC make?

Bdc Service roles typically earn between $30,000 and $50,000 annually, depending on experience, location, and dealership size. Many positions also include performance-based bonuses and commissions for lead conversions and customer follow-ups.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

How do BDC agents get paid?

BDC (Business Development Center) agents typically earn a combination of base salary and commissions or bonuses based on their performance, such as generating leads or setting appointments. Compensation structures can vary by dealership and may include incentives for meeting sales or customer engagement targets.

What are the key skills and qualifications needed to thrive as a BDC Service Representative, and why are they important?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

What does a service BDC do?

A service BDC (Business Development Center) representative manages customer interactions related to vehicle service appointments, follow-ups, and inquiries. They coordinate with service technicians and parts departments, often using CRM tools, to ensure customer satisfaction and streamline service processes.

How does a BDC Service Representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.
What are the most commonly searched types of Bdc Service jobs in Virginia? The most popular types of Bdc Service jobs in Virginia are:
Bdc Service jobs near you
McGeorge Toyota - Call Center Associate BDC Appointment Coordinator

McGeorge Toyota - Call Center Associate BDC Appointment Coordinator

McGeorge Toyota

Henrico, VA • On-site

Other

Posted 13 days ago

Job description

Want to Join the Most-Awarded Toyota Dealership in Central Virginia?

Then apply with us today!

SUMMARY

Business Development Center (BDC) Service Coordinators deliver exceptional customer service daily, ensuring customer inquiries and service appointment requests are handled in a professional yet friendly manner. Service Coordinators develop and articulate their knowledge of services and products through extensive training provided by McGeorge Toyota. Responsibilities include but are not limited to the following:

Receives and responds to inbound service inquiries via phone, text, and email.

Schedules service appointments, ensuring smooth workflow and customer satisfaction.

Actively listens and translates customer needs into service opportunities.

Resolves or escalates customer concerns to appropriate manager or department.

Facilitate parts ordering and transportation requirements when necessary.

Other tasks as assigned to support both Service and Sales Departments.

Qualifications

Customer service, sales, telemarketing, and/or hospitality experience preferred

Excellent verbal and written communication skills; bilingual is a plus but not required

Proven ability to multi-task within a fast-paced environment

Proficient PC skills and Microsoft Office

High School diploma or equivalent

We offer a great work environment and an excellent benefits package.

Requires pre-employment background including drug screening.

David R. McGeorge Car Company is a drug free equal opportunity employer.

Apply