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Bdc Service Jobs in Virginia (NOW HIRING)

Mills Auto Group

Service BDC Representative

Hampton, VA · On-site

$5.0K/mo

Service BDC Representative Classic Hampton Auto Mall Mercedes-Benz | Audi | Hyundai | Genesis Looking for a fast-paced, customer-focused role with strong earning potential? Join our award-winning ...

Mills Auto Group

Service BDC Representative

Hampton, VA · On-site

$5.0K/mo

Service BDC Representative Classic Hampton Auto Mall Mercedes-Benz | Audi | Hyundai | Genesis Looking for a fast-paced, customer-focused role with strong earning potential? Join our award-winning ...

Mills Auto Group

Service BDC Representative

Hampton, VA · On-site

$5.0K/mo

Service BDC Representative Classic Hampton Auto Mall Mercedes-Benz | Audi | Hyundai | Genesis Looking for a fast-paced, customer-focused role with strong earning potential? Join our award-winning ...

Mills Auto Group

Service BDC Representative

Hampton, VA · On-site

$5.0K/mo

Service BDC Representative Classic Hampton Auto Mall Mercedes-Benz | Audi | Hyundai | Genesis Looking for a fast-paced, customer-focused role with strong earning potential? Join our award-winning ...

Mills Auto Group

Service BDC Representative

Hampton, VA · On-site

$5.0K/mo

Service BDC Representative Classic Hampton Auto Mall Mercedes-Benz | Audi | Hyundai | Genesis Looking for a fast-paced, customer-focused role with strong earning potential? Join our award-winning ...

Lowe's

BDC Support Supervisor

Richmond, VA · On-site

... customer service inquiries, as well as assisting with the organization, execution and reconciliation of the BDC annual inventory. Responsibility Statements • Daily debrief with BDC Clerks for ...

RK Auto

BDC Representative

Virginia Beach, VA · On-site

$14.25 - $19/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview The Service Business Development Center (BDC) Representative plays a critical role in supporting the ...

RK Auto

BDC Representative

Virginia Beach, VA · On-site

$13.25 - $17.75/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview The Service Business Development Center (BDC) Representative plays a critical role in supporting the ...

RK Auto

BDC Representative

Virginia Beach, VA

$13.25 - $17.75/hr

Service BDC Representative Department : Service | Business Development Center (BDC) Job Overview The Service Business Development Center (BDC) Representative plays a critical role in supporting the ...

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All JobsBdc Service JobsBdc Service Jobs in Virginia

Bdc Service information

See Virginia salary details

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How much do bdc service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bdc service in Virginia is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.09 per hour, depending on experience, location, and employer.

What is a BDC Service?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What skills and qualifications are needed to thrive as a BDC Service representative?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

How does a BDC Service representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

Is being a Bdc Service a good job?

A Bdc Service role involves managing customer interactions, scheduling appointments, and supporting sales teams, often requiring strong communication and organizational skills. It can offer steady employment with opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.

What are the most commonly searched types of Bdc Service jobs in Virginia?

The most popular types of Bdc Service jobs in Virginia are:

Bdc Service jobs near you
Infographic showing various Bdc Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,253 per year, or $17.9 per hour.

BDC Service

Brown Automotive Group Ltd

Fredericksburg, VA • On-site

$13/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Outbound Call Center Representative
Safford Automotive Groups Service BDC is looking to add a new division in 2024! This new area will be outbound centered and focused, prioritizing calls, texts and email communications.
As an Outbound Call Center Representative, you will be the main liaison between our company's current and potential customers for 18 Safford and Safford Brown locations. We will incorporate several more in over the coming months.
In this position, you will be directly interacting with our customers in regards to the following areas and more:
  • 1st Service Appointment
  • Next Service Appointment
  • No Next Appointment Scheduled
  • Declined Services
  • Manufacturer Safety Recalls
  • Service Visit Follow Up
  • CSI Reminder
  • Vehicle Alerts
  • Pre Paid Maintenance
  • Expiring Maintenance Packages
  • Loyalty Risk ( 12 months no service)
  • Special Order Parts ( as needed )
  • Confirmations ( as needed

No previous experience is required for this position however we ask that you bring a foundation of:
  • Having a positive personality
  • Ability to be a team player
  • Pay high attention to detail
  • Reliable
  • Dedication to learning and applying new knowledge
  • Follow directions
  • Be able to adhere to a process

Duties and Responsibilities Include but are not limited to:
  • Communicate with customers via call, text, and email
  • Ability to follow phone script as well as a set process
  • Answer any incoming communications promptly
  • Effectively use the service scheduling systems when appointing customers
  • Proactively communicate daily to offer the highest-level customer service and communication
  • Interact with multiple locations and departments with courtesy
  • Update or enter new customer information into our scheduling systems
  • Be friendly, professional and efficient
  • Maintain an average of 30 or more tracked actions an hour ( calls, texts, emails combined )

Hours of operation are currently set to Monday -Friday 8am-5pm. Saturdays as needed or arranged.
All positions are Full Time. 40 hours.
Ability to pass a drug test and background check are required as is reliable transportation.
Location: 10643 Patriot Highway Fredericksburg Va 22408
Job Type: Full-time
Salary: Hourly
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

Job Type: Full-time
Pay: $13.00 per hour
Expected hours: 40 per week

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