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Bdc Service Jobs in Virginia (NOW HIRING)

Nissan Newport News

BDC Manager

Newport News, VA · On-site

Manage a group of customer service representatives in a call center environment * Develop and maintain the new hire and interview processes for all BDC reps/appointment coordinators * Cultivate ...

Nissan Newport News

BDC Manager

Newport News, VA · On-site

Manage a group of customer service representatives in a call center environment * Develop and maintain the new hire and interview processes for all BDC reps/appointment coordinators * Cultivate ...

VA Cars West Broad Inc

BDC MANANGER

Henrico, VA · On-site

$36K - $80K/yr

Provide exceptional customer service to build long-term relationships and drive repeat business ... Previous experience in a BDC, call center, sales, or customer service role preferred * Comfortable ...

Nissan Newport News

BDC Manager

Newport News, VA · On-site

Manage a group of customer service representatives in a call center environment * Develop and maintain the new hire and interview processes for all BDC reps/appointment coordinators * Cultivate ...

VA Cars West Broad Inc

BDC MANANGER

Henrico, VA · On-site

$36K - $80K/yr

Provide exceptional customer service to build long-term relationships and drive repeat business ... Previous experience in a BDC, call center, sales, or customer service role preferred * Comfortable ...

VA Cars West Broad Inc

BDC MANANGER

Henrico, VA · On-site

$36K - $80K/yr

Provide exceptional customer service to build long-term relationships and drive repeat business ... Previous experience in a BDC, call center, sales, or customer service role preferred * Comfortable ...

Bomnin Automotive Group

Service BDC Agent

Manassas, VA · On-site

$14.50 - $18.75/hr

Service BDC Agent Department: Service Employment Status: Full-Time (Non-Exempt) Reports To: Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin ...

Bomnin Automotive Group

Service BDC Agent

Manassas, VA

$15.50 - $20/hr

Service BDC Agent Department: Service Employment Status: Full-Time (Non-Exempt) Reports To: Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin ...

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Showing results 21-40

All JobsBdc Service JobsBdc Service Jobs in Virginia

Bdc Service information

See Virginia salary details

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$17

$29

How much do bdc service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for bdc service in Virginia is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.09 per hour, depending on experience, location, and employer.

What is a BDC Service?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What skills and qualifications are needed to thrive as a BDC Service representative?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

How does a BDC Service representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

Is being a Bdc Service a good job?

A Bdc Service role involves managing customer interactions, scheduling appointments, and supporting sales teams, often requiring strong communication and organizational skills. It can offer steady employment with opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.

What are the most commonly searched types of Bdc Service jobs in Virginia?

The most popular types of Bdc Service jobs in Virginia are:

Bdc Service jobs near you
Infographic showing various Bdc Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,253 per year, or $17.9 per hour.

BDC Service Appointment Coordinator

Casey Auto Group

Newport News, VA • On-site

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Casey Auto Group is seeking a Service Appointment Coordinator for our Business Development Center!
Are you an energetic communicator who loves connecting with people and thrives in a fast-paced environment? Do you possess top-notch phone etiquette and a passion for delivering an exceptional customer experience?
In this vital role, you will be the voice of our service departments-handling high-volume inbound and outbound service calls, assisting with scheduling service appointments, and helping us hit our daily appointment goals.
If you have strong customer service and communication skills, are motivated by clear targets, and are dedicated to excellence, we want you on our team!
Compensation & Availability
  • Pay: $16.00 per hour plus commissions
  • Schedule Requirements: Must be available to work shifts Monday through Saturday between the hours of 7:00 am and 6:00 pm.

Qualifications
  • Core Skills: Strong customer service and communication skills are required. We look for results-driven individuals who are motivated by clear benchmarks. Your primary focus is to turn conversations into booked service appointments while maintaining the highest level of professionalism.
  • Education/Experience: High school diploma or GED; OR 1 to 3 months of related customer service/call center experience; or an equivalent combination of education and experience.
  • Telephone Skills: Ability to master phone training techniques, demonstrating exceptional phrasing, tone, and smooth communication.
  • Communication: Strong ability to read, comprehend, and write simple correspondence, and effectively present information to customers and team members.
  • Professionalism: Strict adherence to company guidelines regarding integrity, customer honesty, and professional language. Consistency with punctuality and attendance is required.

Comprehensive Benefits
  • Medical, Dental, and Vision Insurance
  • FSA/HSA/LPFSA
  • Prescription drug coverage
  • HealthJoy App - company-paid healthcare navigation tool
  • Employee Assistance Program (EAP)
  • 401(k) with company contribution upon eligibility
  • Short- and Long-Term Disability
  • Legal Resources coverage & ID Protection
  • Vacation & holiday pay
  • Employee referral bonus program
  • Employee parts and service discounts
  • Discounted gym memberships to OneLife and YMCA

Ready to join our team? Apply today and drive your career forward with Casey Auto Group!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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