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Bdc Service Jobs in Virginia (NOW HIRING)

Bomnin Chevrolet Dadeland

Service BDC Agent

Manassas, VA · On-site

$15.50 - $20/hr

Service BDC Agent Department: Service Employment Status: Full-Time (Non-Exempt) Reports To: Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin ...

Mechanicsville Honda

BDC

Mechanicsville, VA

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

PAGE ASSOCIATES INC

BDC (2731)

Mechanicsville, VA

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

New

PAGE ASSOCIATES INC

BDC (2618)

Mechanicsville, VA

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

asburyauto

BDC Sales Manager

Woodbridge, VA

$70K - $100K/yr

Great communication and customer service skills is required * Excellent phone presence is required * Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must * Prior sales, call center, or BDC ...

asburyauto

BDC Sales Manager

Woodbridge, VA

$70K - $100K/yr

Great communication and customer service skills is required * Excellent phone presence is required * Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must * Prior sales, call center, or BDC ...

Gloucester Toyota

BDC Representative

Gloucester, VA · On-site

$13.75 - $18.25/hr

Gloucester Toyota is currently seeking an enthusiastic BDC Representative. At Gloucester Toyota, we ... Discounts on products and services Responsibilities * Reach out to and follow up with up with ...

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Bdc Service information

See Virginia salary details

$9

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$29

How much do bdc service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bdc service in Virginia is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.09 per hour, depending on experience, location, and employer.

What is a BDC Service?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What skills and qualifications are needed to thrive as a BDC Service representative?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

How does a BDC Service representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

Is being a Bdc Service a good job?

A Bdc Service role involves managing customer interactions, scheduling appointments, and supporting sales teams, often requiring strong communication and organizational skills. It can offer steady employment with opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.

What are the most commonly searched types of Bdc Service jobs in Virginia?

The most popular types of Bdc Service jobs in Virginia are:

Bdc Service jobs near you
Infographic showing various Bdc Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,253 per year, or $17.9 per hour.

BDC Representative - Midlothian

Murgado Automotive Group

Midlothian, VA

$16/hr

Full-time

Re-posted 14 days ago

Job description

Job Title: Business Development Center (BDC) Representative

Location: Mercedes-Benz of Midlothian, VA

Company: Murgado Automotive Group

Pay: $16 per hour plus commission.

About Us: At Mercedes-Benz of Midlothian, we pride ourselves on delivering an exceptional customer experience, driven by our passion for the brand and commitment to excellence. As part of our team, you will play a crucial role in shaping the future of our business and the satisfaction of our clients.

Position Overview: We are seeking a dedicated and dynamic Business Development Center (BDC) Representative to join our team. The ideal candidate will be responsible for managing incoming leads, following up with potential customers, and scheduling appointments to support our sales and service departments. This role is essential in ensuring our customers receive the highest level of service and attention.

Key Responsibilities:
Respond to inbound leads promptly and professionally via phone, email, and online chat.
Follow up with potential customers to nurture relationships and encourage dealership visits.
Schedule sales and service appointments for customers.
Maintain accurate records of customer interactions in our CRM system, Vollie.
Assist with various marketing and outreach efforts to generate new leads.
Collaborate with sales and service teams to ensure seamless customer experiences.

Qualifications:
High school diploma or equivalent.
Previous experience in a customer service or sales role, preferably in the automotive industry.
Excellent communication and interpersonal skills.
Proficiency with CRM software and Microsoft Office Suite.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced, team-oriented environment.
Passion for the Mercedes-Benz brand and a commitment to delivering exceptional customer service.

Benefits:
Competitive salary and performance-based bonuses.
Comprehensive health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Ongoing training and development opportunities.
Employee discounts on vehicle purchases and services.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.