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Bdc Manager Jobs in Pewaukee, WI (NOW HIRING)

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Ed Napleton Automotive Group is looking for our next BDC Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Toyota of Brookfield, the BDC ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Ed Napleton Automotive Group is looking for our next BDC Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Toyota of Brookfield, the BDC ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Ed Napleton Automotive Group is looking for our next BDC Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Toyota of Brookfield, the BDC ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Ed Napleton Automotive Group is looking for our next BDC Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Toyota of Brookfield, the BDC ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI

$14.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Ed Napleton Automotive Group is looking for our next BDC Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Toyota of Brookfield, the BDC ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Ed Napleton Automotive Group is looking for our next BDC Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Toyota of Brookfield, the BDC ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI

$14.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Ed Napleton Automotive Group is looking for our next BDC Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Toyota of Brookfield, the BDC ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Ed Napleton Automotive Group is looking for our next BDC Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Toyota of Brookfield, the BDC ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Ed Napleton Automotive Group is looking for our next BDC Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Toyota of Brookfield, the BDC ...

Amato Automotive Group

Amato Chrysler Dodge Jeep Ram

Glendale, WI · On-site

$55K - $120K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Check in with Sales Desk, BDC, and Office * Show up to morning meeting prepared (8:55) * Walk your ... Ask manager what to do next Compensation: $55,000.00 - $120,000.00 per year The Amato Automotive ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Pewaukee, WI

Bdc Manager information

See Pewaukee, WI salary details

$18.6K

$67.7K

$113K

How much do bdc manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for bdc manager in Pewaukee, WI is $67,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $83,700.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs

What job categories do people searching Bdc Manager jobs in Pewaukee, WI look for?

The top searched job categories for Bdc Manager jobs in Pewaukee, WI are:

What cities near Pewaukee, WI are hiring for Bdc Manager jobs?

Cities near Pewaukee, WI with the most Bdc Manager job openings:

Bdc Manager jobs near you

Service BDC Representative

Toyota of Brookfield

Brookfield, WI • On-site

$14 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

The Ed Napleton Automotive Group is looking for our next BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Toyota of Brookfield, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!  

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Top compensation plans!
  • Family Owned and Operated – 90+ years in business! 
  • Medical, Dental, Vision Insurance, 401k 
  • Paid Vacation and Sick Time 
  • Paid Training 
  • Discounts on products, services, and vehicles 
  • Fantastic Growth Opportunities 

Job Responsibilities:

  • Handle incoming and outgoing phone calls and emails
  • Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
  • Answer customer internet inquires by both email and phone
  • Schedule sales appointments and reschedule no show customers
  • Contact customers based on current marketing incentives
  • Follow up with existing and potential customers to generate leads and close sales
  • Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  • Follow up in a manner that results in the customer visiting the dealership
  • Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Job Requirements:

  • Excellent computer skills required.
  • Knowledgeable to call center environment.
  • Automotive experience helpful but not required.
  • Able to communicate persuasively with customers to set appointments.
  • Willingness to undergo a background check in accordance with local law/regulations 
  • 18+ years of age or older to comply with the company driving policy 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

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